What do you do if you're asked about your expertise in executive coaching program design and implementation?

In executive coaching, clarifying the needs of both organisations and individuals is paramount. Emphasize your proficiency in conducting comprehensive needs assessments when discussing your expertise. This entails collaborating with key stakeholders to uncover overt and underlying issues targeted by the coaching program. By showcasing how your program design aligns with the organisation's strategic objectives and culture, you illustrate a tailored and impactful approach. This emphasis on understanding and addressing specific needs strengthens your credibility as an executive coach committed to driving meaningful change.

Siempre ponemos énfasis en entender las necesidades específicas de las organizaciones y las personas, tanto sobre los problemas más evidentes como de aquellos que no lo son tanto. ?Cómo lo hacemos? Primero, con una escucha activa y sincera, con la intención de dar acompa?amiento más que ofrecer soluciones fáciles y precipitadas. Antes de comenzar un programa, programamos reuniones con los líderes clave de la organización para comprender sus desafíos actuales y sus metas a largo plazo. Preguntamos sobre los problemas específicos que enfrentan. También realizamos encuestas anónimas entre los ejecutivos para obtener una visión más amplia de los desafíos y las áreas de desarrollo que podrían no ser evidentes en las discusiones cara a cara.

I may have one of the most boring superpowers in the world....I ask really good questions. (an appointed skill, not a self-selected superpower!). One major fault of newer coaches is jumping right to a solution. Doing these leads to a several issues: 1) they'll likely miss the mark completely, 2) they will try to sell something they can't deliver, trying to get the sale, or 3) if they do get further in the sales cycle, they won't be able to see results on the root of the problem, leading to poor retention. As the book "Let's Get Real, or Let's Not Play" touts, strive to move off the solution quickly. While the client may want to jump right to solutions (they're in pain!), doing so will prove your expertise in being a great coach.

Program Design and Implementation in Executive Coaching involves gathering information about the organization and identifying both strengths and weaknesses. Executive coaching will aim to fix gaps, improve operations and position the business for more success. A need can be identified by a product user not least management. A good example will be a recurrent frustrating experience when transacting with a call center. Management might be unaware of several issues including poor call resolution (knowledge gaps), not reporting network downtimes promptly and call abandonment. Executive coaching can help to fix some of these frictions for improved operations.

Absolutely! The design phase of an executive coaching program is pivotal in translating identified needs into a structured plan. When discussing your expertise, emphasize your proficiency in creating a comprehensive framework that integrates diverse coaching methodologies, tools, and resources. Articulate your process for establishing clear objectives, defining milestones, and identifying metrics for success. Highlighting your capability to design a program that is adaptable yet firmly grounded in best practices underscores your nuanced understanding of executive development dynamics.

En la etapa de dise?o de programas, desarrollamos un plan detallado que incluye sesiones de coaching uno a uno, talleres grupales y tareas entre sesiones para reforzar el aprendizaje. Establezcemos objetivos claros para cada etapa del programa y definimos cómo medir el progreso. Utilizamos herramientas de evaluación de personalidad y habilidades para adaptar el programa a las necesidades individuales de cada ejecutivo, asegurando que el coaching sea relevante y efectivo.

Implementing an executive coaching program brings your strategic plan into action. When discussing your expertise, highlight your method for selecting suitable coaches, pairing them with executives, and creating a schedule that respects senior leaders' time constraints. Describe how you facilitate coaching sessions, monitor progress, and adapt as needed. Demonstrating your proficiency in executing the program seamlessly while remaining flexible underscores your dedication to delivering tangible results. This emphasis on effective implementation showcases your ability to translate strategic vision into impactful action within executive coaching initiatives.

?La implementación es donde los planes estratégicos cobran vida! En esta etapa, asignamos a cada ejecutivo un coach que tenga experiencia en áreas específicas que necesitan desarrollar. Aseguro que los horarios de coaching se ajusten a las agendas de los ejecutivos para minimizar interrupciones en su trabajo diario. Ayudamos a los ejecutivos a explorar soluciones y establecer acciones concretas para avanzar. Llevamos un seguimiento de su progreso y ajustamos el enfoque según sea necesario para garantizar resultados positivos.

Without proof of improvement, you may be able to get clients, but you will struggle to keep them. If you are doing well in signing up new clients, but are not retaining them past a few months, this is an area for growth. My unique niche is helping executives in all aspects of well-being (financial and occupational, yes, but also physical and spiritual, amongst others). While many coaches suggest that they help wellbeing, what helps separate me is my ability to objectively measure the improvements. Scientifically based metrics on fulfillment, blood panels and fitness assessments, all of these tools help me to provide my clients with the assurance that their efforts are fruitful. Whatever you promise your clients, back it up with metrics.

The best coaches aren't trying to work with anyone. They want to work with people who align with their values. This may "limit" your clientele, but it will drastically improve a) your ability to help them, and b) your ability to keep working at a high level. When sharing your capacity, share these values, and then give direct evidence as to how you have helped others in this way. If clarity of results is important to you, provide examples of how you've used metrics in the past. If you're "Servant-minded", talk about another client who believed in this as well, and how you maximized their abilities. As Simon Sinek shares "people don't buy what you do, they buy why you do it." Share this, and watch your client based improve.