What do you do if your workflow with physicians is slowing you down?

Agreed. Once the barriers and or slow downs are identified the next step would be implementation of the changes needed to improve efficiency and time. If additional resources are found to be needed, data should be pulled and analyzed; if the findings support the additional needs such as staffing or investment in any technological support we should use this in our plan to improve efficiency.

One thing I have found helpful is to show by your own example. Be organized and be positive and supportive. Everyone likes to work in a respectful milieu!

Take a step back. Slow down. Be curious about how those around you are feeling and thinking. Engage in collaborative solutions and decision making with the team. Set common goals and rewards. Beyond all reflect on your own behaviour and leadership.

My initial approach to solving any issue is the mindset I have going into the situation. I always remind myself and others that no one intentionally creates the issue or barrier. As I learn the issue and seek to solve to the root, I observe the workflow of all users to learn the root cause.

It is very important to respect our colleagues opinions at the same time do not hesitate to respectfully disagree if you think your view is strongly correct in goodwill of the patient but hold the capacity to convince your point to the physician involved Keeps your egoes aside and work together with a single goal is the key to success

Discussing the problem and the impact it has on patient care first, then learn from the provider what impact this problem has on them. This opens the door to building a relationship with the provider because you also asked about their impacts due to the problem. After discussing impacts, ask for suggestions on how we can collaborate to make the experience for the patient, the provider and other impacted teams better, this furthers the relationship and allows for collaboration in best path forward for all impacted.

Yes open dialogue is very important If it is multidisciplinary approach a WA group can be set up with all those concerened for treatment involved and each one puts up a point Final consensus can be reached with everyones consent

Every member of the team should have set of jobs to be done to a level of satisfaction not only doctors, assistant and conordinators should be trained to work at same pace

I agree that everyone regardless of role and title should have a clear understanding of expectations. In situations where it has been proven expectations aren't being met a formal discussion followed by documented action items should be defined. Any barriers noted by the provider should be removed to support them in meeting any set expectations. Reminder it takes all of us to function as one team and not in silos for efficiencies to be gained.

Other ways tech can be leveraged in addition to EHRs: Virtual Assistant Integration: AI-powered virtual assistant manages both physicians’ & administrative staff’s schedules. Automates appt scheduling, rescheduling, & reminders. Triage patient questions to correct physicians. Gamified Collaboration Platform: Create gamified platform where tasks are presented as missions, incentivize timely completion w/ points & rewards. Feature leaderboards & achievement badges. Creates collaborative, engaging environment. Dynamic Workflow Dashboard: Develop real-time dashboard offering updates on patient flow, physician availability, and pending tasks. This can be customized to alert physicians and allow administrative staff to monitor workflow patterns.

Timely review and auditing our work and identifying pitfalls and training the supportive staff repeatedly to do the work upto the mark should be considered Also updating oneself by attending CMEs and conferences keeps us abreast of knowledge and delivery quality services

- Identify specific bottlenecks or inefficiencies in your workflow with physicians. - Collaboratively brainstorm strategies to streamline workflow and improve efficiency. - Implement time-management techniques to prioritize tasks and minimize delays. - Utilize technology tools to automate repetitive tasks and streamline communication. - Seek assistance from support staff or colleagues to delegate tasks when necessary. - Set clear expectations and deadlines for tasks to ensure timely completion. - Regularly review and adjust workflow processes based on feedback and performance evaluations. - Maintain open communication with physicians to address any ongoing challenges and find effective solutions.