What do you do if your work processes as a structural engineer lack effective feedback implementation?

1 Identify your feedback goals

Before you seek or give feedback, you should have a clear idea of what you want to achieve and how it aligns with the project objectives. For example, do you want to improve your design skills, learn new methods, or solve a specific problem? Having a feedback goal can help you focus on the relevant aspects, avoid unnecessary or vague comments, and measure your progress. You should also communicate your goal to your feedback provider or receiver, so that they can understand your expectations and intentions.

2 Choose the right feedback sources

Depending on your feedback goal, you may need different types of feedback from different sources. For example, if you want to check the accuracy and compliance of your calculations, you may need feedback from a senior engineer or a code reviewer. If you want to enhance the aesthetics and functionality of your design, you may need feedback from a client or a user. If you want to learn new techniques or tools, you may need feedback from a peer or a mentor. You should select the feedback sources that can offer you the most relevant, reliable, and constructive insights.

3 Use effective feedback methods

There are various methods and tools that you can use to facilitate feedback implementation, such as online platforms, surveys, interviews, focus groups, or workshops. You should choose the method that suits your feedback goal, source, and context. For example, if you want to collect feedback from a large group of users, you may use an online survey or a focus group. If you want to receive feedback from a senior engineer, you may use an online platform or an interview. You should also consider the advantages and disadvantages of each method, such as the cost, time, accessibility, and quality of feedback.

4 Apply feedback criteria

To ensure that the feedback you receive or provide is effective, you should apply some criteria to evaluate its quality and usefulness. The SMART criteria can be used for this purpose, which stands for Specific, Measurable, Achievable, Relevant, and Timely. Feedback should be specific and address a particular issue; measurable with quantifiable indicators; achievable with realistic actions or solutions; relevant to the feedback goal and project objectives; and timely given at the appropriate stage and frequency.

5 Respond to feedback positively

When implementing feedback, it's important to maintain a positive and respectful attitude towards the feedback, regardless of whether it is positive or negative. You should also avoid defensive or offensive reactions, such as denial, blame, or criticism. Instead, you should acknowledge and express appreciation for the feedback, clarify if you need more information or explanation about the feedback, reflect on how it can help you improve your work or performance, and act on the feedback by implementing it or explaining why you cannot or will not implement it. By following these tips, you can improve your feedback practices and enhance your work processes as a structural engineer. Feedback implementation can be a powerful tool for learning, development, and innovation if used wisely and effectively.