What do you do if your video conferencing efforts aren't fostering strong professional relationships?

1 Assess Tech

When video calls fail to strengthen relationships, consider if technology is the barrier. Poor video quality, audio issues, or a complicated interface can hinder communication. Ensure your hardware is up to date and your internet connection is stable. Familiarize yourself with the platform's features before the meeting. By addressing these technical aspects, you create a smooth environment that allows for better focus on the conversation and the development of rapport with your colleagues.

2 Set Objectives

Before initiating a video conference, define clear objectives. Know what you want to achieve in terms of relationship building. Are you aiming to establish trust, share knowledge, or collaborate on a project? Having a clear purpose helps you steer the conversation in a direction that fosters connection. It also shows participants that you value their time and are focused on constructive outcomes, which is crucial for developing professional respect and camaraderie.

3 Engage Actively

Active engagement is key to forming strong relationships. During video conferences, encourage participation by asking open-ended questions and showing genuine interest in others' perspectives. Use active listening skills, such as nodding and summarizing points, to demonstrate that you are fully present. This level of engagement not only makes the call more interactive but also signals to others that you are committed to understanding their views and building a collaborative relationship.

4 Personal Touch

Incorporating a personal touch can go a long way in video conferencing. Begin meetings with a brief check-in on participants, discussing non-work topics briefly to build a connection. Use names frequently to create a more personal atmosphere. These small gestures help break down the virtual barrier and make participants feel valued, leading to stronger professional relationships.

5 Follow Up

After a video conference, always follow up. Send a summary of the discussion, next steps, or a simple thank you message to show appreciation for participants' time and contributions. This not only keeps everyone on the same page but also reinforces the connection made during the call. Consistent follow-up demonstrates your commitment to the relationship beyond the digital meeting room.

6 Reflect & Adapt

Finally, take time to reflect on your video conferencing approach and be willing to adapt. Consider feedback from participants and be open to trying new strategies to improve interaction. Whether it's changing the meeting structure, incorporating more visuals, or adjusting the frequency of calls, being flexible can lead to more effective video conferencing and stronger professional relationships.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?