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What do you do if your technological innovation fails and you need feedback to learn from it?

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When a technological innovation doesn't pan out, it's natural to feel disappointed. However, failure is not the end of the road; it's a critical opportunity for learning and growth. As you face this challenge, remember that every successful inventor and innovator has encountered setbacks. What sets them apart is their ability to glean insights from their failures and pivot accordingly. Seeking feedback is a crucial step in this process, allowing you to understand what went wrong and how to improve.

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Patxi Collado Adam

LinkedIn Top Voice | Content creator | Berguedà
Gêrlan Cardoso

Educador | Google Champion | Google AI+Edu Fellow | Analista de Sistemas | Speaker | EdTech

1 Gather Data

Before reaching out for feedback, collect all relevant data regarding your innovation's performance. This includes user engagement metrics, system error logs, and any customer feedback you've already received. Analyzing this data will help you pinpoint specific areas where your innovation fell short. Understanding the technical and user-experience issues in detail will enable you to ask focused questions when seeking feedback, making the insights you receive all the more valuable.

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Andrii Prusov

Chief Retail Business Officer | Country Manager | Global Banking Expert | Digital Transformation Leader | Risk Management Specialist | Profit Growth Driver
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In banking innovations often, quantitative data is complemented by qualitative insights. It is just as important to understand the human factors that contributed to the outcome as it is to analyze the numbers. Another approach in the financial industry is to solicit feedback from external stakeholders, like clients or end-users, who can provide a different perspective on why the innovation did not meet expectations. Customer feedback is particularly valuable because it’s ultimately their adoption that determines success.

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Patxi Collado Adam

LinkedIn Top Voice | Content creator | Berguedà
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Reach out to users and stakeholders for their opinions and experiences through surveys and interviews. Ask open-ended questions to understand their challenges and suggestions for improvement.

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2 Identify Experts

Once you have your data, identify experts in your field who can provide informed feedback. These might be industry peers, academic researchers, or even users who are particularly tech-savvy. When you approach these individuals, be clear about the kind of feedback you're looking for. Are you interested in technical advice, market analysis, or user experience design? Tailoring your request to each expert's area of knowledge will help you get the most useful feedback.

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Patxi Collado Adam

LinkedIn Top Voice | Content creator | Berguedà
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Attend conferences, workshops, and seminars related to your field. Pay attention to keynote speakers, panelists, and presenters who are respected and knowledgeable in their area of expertise.

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3 Craft Questions

Crafting the right questions is essential to getting valuable feedback. Avoid yes-or-no questions; instead, ask open-ended questions that encourage detailed responses. For instance, rather than asking if someone liked your product, ask what they would improve about it. This not only gives you more actionable insights but also shows that you're open to constructive criticism, which can encourage more candid responses.

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4 Utilize Forums

Online forums and professional networks can be goldmines for feedback. Look for communities that are relevant to your innovation's industry or technology. When posting, be honest about your innovation's failure and what you're hoping to learn. This transparency can foster a supportive environment where members are more inclined to share their experiences and offer advice. Remember to engage with the responses you receive to build relationships and show appreciation for the help.

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Patxi Collado Adam

LinkedIn Top Voice | Content creator | Berguedà
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Participate in online forums, discussion groups, and communities dedicated to your field. Engage with members who demonstrate deep knowledge and expertise, and consider reaching out to them directly.

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5 Iterate Quickly

After collecting feedback, the key is to iterate quickly. Don't dwell on the failure; instead, use the insights you've gained to make improvements to your innovation. This might involve making small tweaks or undertaking a major overhaul. The faster you can apply what you've learned, the sooner you can test the new iteration and continue the cycle of feedback and improvement.

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6 Reflect Internally

Lastly, take time to reflect internally on both the innovation's shortcomings and your personal response to the failure. Self-reflection can reveal biases or blind spots in your approach to innovation. Perhaps there's a need for better risk management or a more user-centric design philosophy. By understanding your own thought processes and emotional reactions, you can better prepare yourself for future challenges in technological innovation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Gêrlan Cardoso

Educador | Google Champion | Google AI+Edu Fellow | Analista de Sistemas | Speaker | EdTech
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Lidar com o fracasso de uma inova??o tecnológica e buscar feedback para aprender com a experiência pode ser um processo desafiador, mas crucial para o crescimento e o sucesso a longo prazo.

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Patxi Collado Adam

LinkedIn Top Voice | Content creator | Berguedà
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Experts feedback can play a critical role in shaping the success of your project by offering strategic guidance, technical expertise, validation, networking opportunities, market insights, and mentorship. It's essential to establish clear expectations, communicate effectively, and build a collaborative relationship with them to maximize the benefits they can bring to your project.

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What do you do if your technological innovation fails and you need feedback to learn from it?

1

2

3

4

5

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1 Gather Data

2 Identify Experts

3 Craft Questions

4 Utilize Forums

5 Iterate Quickly

6 Reflect Internally

7 Here’s what else to consider

Technological Innovation

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What do you do if your technological innovation fails and you need feedback to learn from it?

1

2

3

4

5

6

7

1 Gather Data

2 Identify Experts

3 Craft Questions

4 Utilize Forums

5 Iterate Quickly

6 Reflect Internally

7 Here’s what else to consider

Technological Innovation

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