What do you do if your team members resist task delegation?
When you're at the helm of customer service management, task delegation is essential for efficient operations. However, sometimes you may encounter resistance from team members when it comes to accepting delegated tasks. This resistance can stem from various reasons, such as lack of confidence, fear of failure, or simply a misunderstanding of the importance of the task. As a leader, it's crucial to navigate these challenges effectively to maintain productivity and team morale.
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Jo?o Felipe Gomes de OliveiraLíder de Atendimento | Supervisor de Opera??es | Especialista em Experiência do Cliente e Jornada do Funcionário.
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Neha SharmaHead Patient Experience | Operations | Service Excellence | Sales and Marketing | CK Birla | Surya | Cocoon hospitals
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Lenin JohnsonOpen to Accept new challenges