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What do you do if your team members don't trust or feel loyal to you as a Construction Manager?

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As a construction manager, you are responsible for leading a team of workers, subcontractors, and suppliers to complete a project on time, on budget, and on quality. But what if your team members don't trust or feel loyal to you? How can you overcome this challenge and build a strong and productive team culture? In this article, we will share some tips and strategies to help you improve your team management skills and earn the respect and trust of your team members.

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1 Communicate clearly and frequently

One of the main reasons why team members may lose trust or loyalty in their manager is poor communication. If you don't communicate your expectations, goals, feedback, and recognition clearly and frequently, your team members may feel confused, frustrated, or ignored. To avoid this, you should communicate with your team regularly, using different channels and methods, such as meetings, emails, phone calls, texts, or apps. You should also encourage open and honest communication from your team members, and listen to their concerns, ideas, and suggestions.

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Taha Mustahsan P.

Lead MEP Design PMP?, LEED AP (BD+C)| IEng MCIBSE
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maintaining clear communication is essential in fostering trust within a team. Instead of adopting a boss-like attitude, strive to be a supportive leader who trusts and empowers team members. Encourage open dialogue and view mistakes as opportunities for learning and growth rather than assigning blame. Leading by example, admitting to errors, and taking ownership of them demonstrates integrity and sets a positive tone for the team. This approach fosters a culture of trust, accountability, and continuous improvement.

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2 Demonstrate competence and integrity

Another way to build trust and loyalty in your team is to demonstrate your competence and integrity as a manager. This means that you should show that you have the skills, knowledge, and experience to lead the project effectively, and that you can handle any challenges or problems that may arise. You should also show that you are honest, ethical, and fair in your decisions and actions, and that you respect the rules and regulations of the industry and the organization. You should also admit your mistakes, learn from them, and avoid blaming others.

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3 Delegate and empower

A common mistake that some managers make is to micromanage their team members, or to take on too much work themselves. This can undermine the trust and loyalty of your team, as it shows that you don't trust their abilities, or that you don't value their contributions. To avoid this, you should delegate and empower your team members, by giving them clear roles, responsibilities, and authority to make decisions and solve problems. You should also provide them with the necessary resources, training, and support to perform their tasks well.

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Taha Mustahsan P.

Lead MEP Design PMP?, LEED AP (BD+C)| IEng MCIBSE
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Focusing on the end result rather than micromanaging the team's every move is crucial, especially at the starting level. Everyone has their own way of operating, and allowing space for individuals to learn and grow is important. Micromanaging can lead to feelings of mistrust and insecurity among team members, hindering productivity and morale. Trusting employees to find their own solutions while providing support and guidance when needed fosters a more positive and productive work environment. It encourages autonomy, creativity, and innovation, ultimately leading to better outcomes for the team as a whole.

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4 Recognize and reward

One of the best ways to boost the trust and loyalty of your team is to recognize and reward their efforts and achievements. This shows that you appreciate their hard work, and that you care about their satisfaction and motivation. You can recognize and reward your team members in different ways, such as giving them verbal or written praise, offering them incentives or bonuses, providing them with opportunities for growth or development, or celebrating their successes as a team.

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5 Build relationships and rapport

Finally, you can strengthen the trust and loyalty of your team by building relationships and rapport with them. This means that you should treat them as individuals, not just as workers, and that you should show interest in their personal and professional lives. You should also be friendly, approachable, and supportive, and create a positive and respectful team atmosphere. You can also use humor, fun, and social activities to break the ice and bond with your team members.

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Muke David Mandona

Director Engineering at Ministry of Local Government and Rural Development
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To cultivate team cohesion, proactively create avenues for team building and collaboration, fostering stronger bonds among team members. Encourage open communication, mutual respect, and camaraderie, thereby nurturing a cohesive and supportive team dynamic. Building relationships and rapport with team members injects vitality into the team, fostering collaboration and productivity essential for the successful execution of the construction project.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your team members don't trust or feel loyal to you as a Construction Manager?

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1 Communicate clearly and frequently

2 Demonstrate competence and integrity

3 Delegate and empower

4 Recognize and reward

5 Build relationships and rapport

6 Here’s what else to consider

Construction Management

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