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What do you do if your team leader lacks key qualities for success?

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Navigating a situation where your team leader may not possess all the necessary qualities for success can be challenging. In practice management, effective leadership is crucial for the smooth operation and growth of any business. It's important to approach this delicately, as the dynamics of your team and the well-being of your practice are at stake. Identifying the missing qualities and understanding the impact on your team is the first step. You may notice a lack of communication, poor decision-making, or insufficient support, which can lead to decreased productivity and morale. Addressing these gaps is essential for the health of your practice.

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Mark Morgan

COO @ Access Health | COO, Consultant
Laura Kassa

President - RadXcel
Ahmed Abdelsamad, CPA

Experience CFO with a solid Audit experience in the big four audit firms including Arthur Andersen, E&Y and PwC

1 Assess Quietly

Before taking any action, it's important to assess the situation quietly and objectively. Observe the team leader's behavior, gather feedback from colleagues, and reflect on how the leader's shortcomings are affecting team performance. This will help you understand the extent of the issue and identify specific areas that need improvement. Remember, it's not about making quick judgments but rather about gathering enough information to make an informed decision on how to proceed.

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Mark Morgan

COO @ Access Health | COO, Consultant
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Struggling leaders need the right guide. Enter “Lead Every Day: Stoic Wisdom for Modern Leaders” by Mark Morgan. It's a masterclass in resilience and team synergy, blending Stoic philosophy with modern tactics for everyday leadership excellence. (Example): Cultivating Team Input Title: "Cultivating Team Input" Quote: "Alone we can do so little, together we can do so much." — Helen Keller Brief Insight: A visionary leader understands the power of collective input. Encourage open communication and collaboration within your team. Actionable Tip: Hold a brainstorming session with your team to gather their ideas on achieving this year’s goals.

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Laura Kassa

President - RadXcel
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This is an opportunity to exercise the practice of choosing your battles wisely. I have much experience working with new leaders who are closed to communication they perceive as an attack on their lack of knowledge or skill. When ego, thus emotions, are at the forefront, the individual is not teachable. Therefore, the best advice is to take the time to understand the best form of communication that the individual responds positively.

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Jason Scott, Ph.D.

National Sales Leader|Resilient Leadership|Complex Sales|?? Life Mission: To help unlock the true potential in others. Adversity is a set-up for a step-up??
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Keep it simple This is tricky. In most cases those in leadership positions that lack key skills will not be open to advice—this is reality. If you do make suggestions it is highly likely that you will alienate yourself and create tension. If you are a senior team member that has been with the company longer than the leader you may have some leverage and influence. Better yet, if there is a senior member close to retirement, they can lead with little to no risk ?? Evaluate the situation and tread carefully. You may think it is a good idea to gain but-in from other team members but they will often use this against you to try and gain influence with the team leader.

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2 Provide Support

Once you've identified the areas where your team leader is lacking, consider offering support. This could mean providing resources for professional development or suggesting mentorship opportunities. It's important to approach this conversation with sensitivity and a focus on growth. Encourage your leader to take advantage of these opportunities and emphasize that acquiring new skills is a part of everyone’s professional journey.

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Ahmed Abdelsamad, CPA

Experience CFO with a solid Audit experience in the big four audit firms including Arthur Andersen, E&Y and PwC
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During my career I faced this problem many times ( specially in the local firms that I worked in ), I tried to offer my support to my boss, arrange many meetings with him to transfer my knowledge and experience and sharing him to handle the critical situations that he suffer from lack of experience in. Actually is was a very good experience for me and we succeed together and our company achieved a very good financial results. Please remember that on the road to success there is always " WE " not " ME ", do not think that you are alone will achieve something, you must cooperate with you boss and your collogues in one team. You follow the approach of " HAND BY HAND WE WILL CROSS THE BRIDGE ".

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3 Encourage Feedback

Creating an environment where feedback is encouraged and valued can lead to improvements in leadership qualities. Encourage your team leader to seek out feedback from their peers and direct reports. This can be done through regular one-on-one meetings or anonymous surveys. Feedback should be constructive and aimed at helping the leader grow. It's also important for the team leader to act on this feedback and demonstrate a commitment to personal development.

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4 Set Expectations

Clear expectations can guide a team leader toward the path of improvement. Sit down with your leader and discuss the key qualities that are currently missing, and how they can work towards developing them. Set specific, measurable goals and a timeline for achieving them. This will help your team leader focus on what’s important and make tangible progress in their leadership abilities.

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5 Foster Teamwork

Promoting a team-oriented culture can often compensate for a leader's weaknesses. Encourage collaboration among team members to leverage each other's strengths. This not only helps in covering gaps but also fosters a sense of unity and shared responsibility. When team members feel supported by their peers, it can mitigate the effects of a leader's shortcomings and maintain productivity.

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6 Lead by Example

If you hold a position of influence within the practice, lead by example. Exhibit the qualities that you find lacking in your team leader, such as effective communication, strategic thinking, and empathy. By setting a high standard for leadership, you can inspire your team leader and others within the organization to strive for excellence. Your actions can have a ripple effect, promoting a culture of continuous improvement and success.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your team leader lacks key qualities for success?

1

2

3

4

5

6

7

1 Assess Quietly

2 Provide Support

3 Encourage Feedback

4 Set Expectations

5 Foster Teamwork

6 Lead by Example

7 Here’s what else to consider

Practice Management

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What do you do if your team leader lacks key qualities for success?

1

2

3

4

5

6

7

1 Assess Quietly

2 Provide Support

3 Encourage Feedback

4 Set Expectations

5 Foster Teamwork

6 Lead by Example

7 Here’s what else to consider

Practice Management

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