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What do you do if your team lacks trust and collaboration?

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Trust and collaboration are essential for effective team leadership and performance. However, building and maintaining them can be challenging, especially in remote or diverse settings. If you notice signs of low trust and collaboration among your team members, such as poor communication, conflict, low engagement, or missed deadlines, you need to take action to address the root causes and foster a positive team culture. Here are some strategies you can use to improve trust and collaboration in your team.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in…

1 Assess the situation

The first step is to understand the current state of trust and collaboration in your team. You can use various tools and methods to gather feedback and insights, such as surveys, interviews, focus groups, or observation. You can also ask yourself some questions, such as: How well do team members know each other? How often do they communicate and share information? How do they handle disagreements and feedback? How clear are the team goals and expectations? How aligned are the team values and norms? How do team members support and recognize each other?

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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Entender el nivel de confianza y colaboración en un equipo de laboratorio clínico es crucial para su eficacia y éxito. Utilizar encuestas o entrevistas entre el personal puede revelar percepciones sobre la comunicación, la transparencia y el apoyo mutuo. Observar la dinámica del equipo en el trabajo diario también ofrece información valiosa. Preguntas clave pueden incluir cómo se resuelven los conflictos y cómo se reconocen los logros. Al abordar estas áreas, se puede fortalecer la confianza y fomentar una colaboración más efectiva para mejorar los resultados del laboratorio y la satisfacción del personal.

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Mark Popach

Master Mariner | MNI | MSc | DPA | Marine Superintendent
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Let everyone know that being different is normal. It's okay not to agree on everything. Understand the strengths of your teammates. This will allow you to "reintroduce" everyone to each other through a common goal. Show your team the importance of uniting for thepite differences. common goal despite differences. If needed, consider restructuring the team."

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2 Address the issues

The second step is to identify and address the specific issues that are affecting trust and collaboration in your team. You can use the data and information you collected in the first step to prioritize the most critical and urgent problems. You can also involve your team members in finding solutions and creating action plans. Some common issues that can undermine trust and collaboration are: lack of clarity, accountability, or feedback; mismatched or unrealistic expectations; cultural or personality differences; power or status imbalances; unresolved conflicts or grievances; or external factors, such as stress, change, or uncertainty.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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En nuestro laboratorio durante la pandemia, identificar problemas de confianza y colaboración fue fundamental para mantener la eficiencia y la calidad. Al analizar datos de retroalimentación, descubrimos que la falta de comunicación sobre los protocolos de seguridad generaba desconfianza. Nos reunimos virtualmente para discutir soluciones y creamos un plan de comunicación claro. Implementamos sesiones de capacitación en línea y establecimos canales de comunicación abiertos para abordar preocupaciones. Este enfoque mejoró la confianza del equipo y fortaleció la colaboración en un momento crucial.

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Vladimir Kuzmin

Front-end Team Lead (React, TypeScript, JavaScript, Node) | Mental Health Advocate
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Disagreements are inevitable, but a team fixated on "who's right" is a team stuck. Facilitate discussions that go beyond the surface conflict. Ask "why" questions to uncover the underlying anxieties or frustrations causing the tension. Addressing these root causes fosters empathy and paves the way for real solutions.

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3 Build relationships

The third step is to build and strengthen the relationships among your team members. You can use various activities and practices to enhance the social and emotional bonds in your team, such as: icebreakers, team-building exercises, or social events; regular check-ins, updates, or recognition; sharing personal stories, interests, or experiences; creating a safe and inclusive space for dialogue and feedback; showing empathy, appreciation, and respect; or celebrating successes and learning from failures.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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En nuestro equipo fortalecer las relaciones entre el equipo fue esencial para mantener la moral y la eficiencia. Implementamos sesiones virtuales semanales de rompehielos, donde cada miembro compartía una experiencia personal o un logro. Esto ayudó a crear un ambiente de apoyo y camaradería. También establecimos un canal de comunicación abierto para que los empleados expresaran sus preocupaciones y sugerencias, fomentando la confianza y el compromiso. Estas prácticas fortalecieron nuestro equipo, incluso en tiempos difíciles.

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4 Foster collaboration

The fourth step is to foster and support collaboration among your team members. You can use various techniques and tools to facilitate and enhance the teamwork and cooperation in your team, such as: setting clear and shared goals, roles, and expectations; providing adequate resources, guidance, and support; encouraging communication, information-sharing, and brainstorming; using collaborative platforms, software, or apps; creating opportunities for cross-functional or interdepartmental collaboration; or rewarding and recognizing collaborative behaviors and outcomes.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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En nuestro laboratorio, fomentamos la colaboración entre los miembros del equipo mediante el establecimiento de objetivos claros y compartidos para cada proyecto. Utilizamos plataformas colaborativas en línea para compartir información y documentos de manera eficiente, lo que facilitó la comunicación y el intercambio de ideas. Además, organizamos sesiones regulares de lluvia de ideas virtuales donde todos los miembros del equipo podían contribuir con sus sugerencias y soluciones. Reconocimos y recompensamos públicamente los esfuerzos colaborativos, lo que incentivó aún más la cooperación y el trabajo en equipo. Estas prácticas fortalecieron nuestra capacidad para enfrentar desafíos y alcanzar nuestros objetivos juntos.

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5 Monitor and improve

The fifth step is to monitor and improve the trust and collaboration in your team. You can use various measures and indicators to track and evaluate the progress and impact of your actions, such as: feedback, surveys, or testimonials; performance, quality, or customer satisfaction metrics; engagement, retention, or turnover rates; or innovation, creativity, or problem-solving outcomes. You can also seek and implement feedback from your team members, peers, or stakeholders to improve your team leadership skills and practices.

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6 Keep learning

The sixth step is to keep learning and growing as a team leader and as a team. You can use various sources and opportunities to learn and develop your trust and collaboration skills and competencies, such as: books, articles, podcasts, or webinars; courses, workshops, or seminars; mentors, coaches, or consultants; or peer networks, communities, or forums. You can also encourage and support your team members to learn and grow together, by creating a culture of curiosity, experimentation, and feedback.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Vladimir Kuzmin

Front-end Team Lead (React, TypeScript, JavaScript, Node) | Mental Health Advocate
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As a leader, you don't have to have all the answers. Be open about your own challenges and learning journeys. Share a time you made a mistake and how you learned from it. This vulnerability fosters trust and creates a space where team members feel comfortable taking risks and admitting their own shortcomings.

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What do you do if your team lacks trust and collaboration?

1

2

3

4

5

6

7

1 Assess the situation

2 Address the issues

3 Build relationships

4 Foster collaboration

5 Monitor and improve

6 Keep learning

7 Here’s what else to consider

Team Leadership

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What do you do if your team lacks trust and collaboration?

1

2

3

4

5

6

7

1 Assess the situation

2 Address the issues

3 Build relationships

4 Foster collaboration

5 Monitor and improve

6 Keep learning

7 Here’s what else to consider

Team Leadership

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感谢您的反馈

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