What do you do if your team is facing a challenging problem that requires logical reasoning to solve?

Begin by thoroughly assessing the situation. Understand the problem at hand, its scope, and its impact on stakeholders. Encourage your team to gather relevant data and insights to inform the decision-making process. In my personal experience in coaching leaders, I've seen that taking time to assess the situation accurately prevents rushing into solutions that may not address the root cause of the problem.

Divisez le problème en parties plus petites et plus gérables. Identifiez les relations entre les différentes parties du problème. Utilisez des outils et des techniques de visualisation pour aider à l'analyse, tels que des diagrammes de cause à effet ou des cartes mentales.

Once the situation is clear, brainstorm and identify various solutions to tackle the problem. Encourage creativity and diverse perspectives during this phase to generate a comprehensive list of potential solutions. I've found that teams benefit greatly when they explore a wide range of options. For example, a team I coached recently faced a complex operational issue. By exploring multiple solutions, they discovered a hybrid approach that combined cost efficiency with improved service delivery.

évaluez chaque solution en fonction de sa faisabilité, de son efficacité et de son impact potentiel. Utilisez des critères d'évaluation clairs et objectifs. Prenez en compte les risques et les compromis potentiels associés à chaque solution.

After careful evaluation, decide on the best course of action. Ensure that the decision aligns with organizational goals, values, and priorities. Communicate the rationale behind the decision clearly to the team. Effective leaders I've coached understand the importance of decisiveness. They make decisions confidently while remaining open to adjustments based on new information or unexpected developments.

Execute the chosen solution effectively. Assign responsibilities, allocate resources, and establish clear timelines. Monitor progress closely to ensure that implementation stays on track. Leadership and coaching intersect most intensely during implementation. Providing support during this phase ensures that teams remain motivated and focused on achieving desired outcomes.

Once the solution has been implemented, review its effectiveness. Measure outcomes against predefined metrics and objectives. Celebrate successes and identify areas for improvement. Continuous improvement is a hallmark of successful teams. Leaders I coach emphasize the importance of learning from both successes and setbacks to refine their approach in future endeavors.

Selon mon expérience, pour venir à bout d'un problème difficile au sein d'une équipe il faut mobiliser à la fois raisonnement logique et écoute active, à la fa?on du coaching. Dans un cas pareil, la reformulation est plus cruciale que la transmission d'information. En effet, la bonne compréhension de la situation et les orientations à donner dépendront des données que vous réussirez à recueillir. Même si les cas de figure se ressemblent, même si vous êtes susceptibles de rencontrer des situations similaires à vos expériences passées, vous devrez éviter de trop vous fonder sur "ce que vous savez". L'enjeu sera d'avoir l'intelligence d'une situation bien précise. Votre attention contribuera également à renforcer la confiance.