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Last updated on 2024年8月31日

What do you do if your IT strategy metrics aren't measuring up to expectations?

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When your IT strategy metrics fall short of expectations, it can be a disheartening experience. However, this is a critical moment for evaluation and adjustment. IT strategy metrics are the quantifiable indicators used to gauge the effectiveness and efficiency of your IT initiatives. They help you understand whether your IT investments are aligned with your business objectives. If these metrics are not meeting expectations, it's essential to take a step back and analyze the reasons why, and then take corrective action to steer your strategy back on course.

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Sangita Doke

Program Director ?? Delivery Excellence ?? Customer-Centric Thinker ?? Visionary Leader ?? Strategic Thinker ??…
Aashish Sinha

LinkedIn Top Product Management & E-Commerce Voice | Digital Transformation Leader | Product & IT Strategy Expert |…
Fernando Pereira

Gerente de Software | Ciência de Dados | Entusiasta no segmento Agro

1 Analyze Data

Before you can address underperforming IT strategy metrics, you must first thoroughly analyze the data . Look beyond the surface numbers to understand the context and contributing factors. Perhaps certain assumptions were incorrect, or external market conditions have shifted. It's crucial to identify if the metrics themselves are flawed or if they are accurate reflections of deeper issues within the IT strategy or its execution. This analysis will provide the insights needed to make informed decisions about how to proceed.

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Sangita Doke

Program Director ?? Delivery Excellence ?? Customer-Centric Thinker ?? Visionary Leader ?? Strategic Thinker ?? Digital Transformation
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Assess gap between expected and actual performance. Determine if the metrics are still aligned with business goals. Perform root cause analysis and understand underlying issues, such as process inefficiencies or misaligned priorities. Next is to refine the strategy and metrics to better reflect desired outcomes, and implement corrective actions. Monitor the metrics on continuous basis and ensure to keep team motivated and informed.

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Aashish Sinha

LinkedIn Top Product Management & E-Commerce Voice | Digital Transformation Leader | Product & IT Strategy Expert | Blockchain & Emerging Technologies Innovator | Driving Growth through Leadership & Innovation
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Review the metrics to ensure they accurately reflect your goals and outcomes. Identify any gaps or misalignments in your strategy and determine if adjustments are needed. Engage with your team to brainstorm potential solutions or alternative approaches. Revisit your resources and timelines to see if they need recalibration. Communicate transparently with stakeholders about the situation and your plan to get back on track. Use this moment to refine your approach and drive better results going forward.

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Fernando Pereira

Gerente de Software | Ciência de Dados | Entusiasta no segmento Agro
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Além disso, considere a possibilidade de envolvimento das partes interessadas para obter uma perspectiva mais abrangente. Revisar periodicamente essas métricas e adaptá-las às novas realidades do negócio garantirá que sua estratégia de TI permane?a alinhada com os objetivos organizacionais.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Examine detalhadamente os dados das métricas para identificar padr?es, inconsistências ou áreas problemáticas que estejam afetando os resultados.

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Parmeshwar Kale

SAP PP consultant
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If your IT strategy metrics aren't meeting expectations, start by checking to ensure you're measuring the right things. Analyse the data to identify patterns or issues, and reassess whether your goals are still relevant. It's important to find the root causes behind the underperformance by engaging with key stakeholders to gain insights. Based on this analysis, adjust your strategy as needed and implement corrective actions. Continuously monitor progress to track improvements, communicate changes clearly with everyone involved, and regularly refine your strategy to keep it aligned with your business objectives.

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2 Set Priorities

Once you've analyzed the data, it's time to prioritize your findings. Not all metrics are created equal; some will have a more significant impact on your business outcomes than others. By focusing on the most critical metrics that are underperforming, you can allocate your resources more effectively. This means deciding which issues require immediate attention and which can be scheduled for a later time. Prioritization helps in managing the workload and ensures that the most pressing problems are addressed first.

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Fernando Pereira

Gerente de Software | Ciência de Dados | Entusiasta no segmento Agro
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Após a análise dos dados, é essencial priorizar as descobertas. Nem todas as métricas têm o mesmo peso; algumas impactam mais diretamente os resultados do negócio. Ao direcionar seus esfor?os para as métricas mais críticas que est?o abaixo do esperado, você pode alocar recursos de maneira mais eficaz. Isso implica determinar quais quest?es demandam a??o imediata e quais podem ser tratadas posteriormente. A prioriza??o facilita a gest?o da carga de trabalho e garante que os problemas mais urgentes sejam abordados primeiro.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Determine quais métricas s?o mais críticas para o sucesso da estratégia de TI e concentre seus esfor?os em melhorar essas áreas prioritárias.

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3 Engage Team

Your next step is to engage with your team. Effective communication is key in understanding the root causes of the discrepancies in your IT metrics. Team members can provide insights from their on-the-ground experiences, which might not be immediately apparent from data analysis alone. Encourage open dialogue and brainstorming sessions to foster a collaborative environment where everyone feels responsible for improving the metrics. This collective approach can lead to innovative solutions and stronger commitment to the revised strategy.

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Fernando Pereira

Gerente de Software | Ciência de Dados | Entusiasta no segmento Agro
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Para maximizar o impacto dessa etapa, é essencial se engajar com sua equipe de forma estratégica. A comunica??o eficaz desempenha um papel vital na compreens?o das causas subjacentes às discrepancias nas métricas de TI. Os insights dos membros da equipe, baseados em suas experiências práticas, podem revelar aspectos que n?o s?o evidentes apenas com a análise de dados. Promova um ambiente colaborativo incentivando o diálogo aberto e sess?es de brainstorming, onde todos se sintam responsáveis pela melhoria das métricas. O desenvolvimento de soft skills, como empatia e escuta ativa, é fundamental para fortalecer essa colabora??o, resultando em solu??es inovadoras e maior compromisso com a estratégia revisada.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Envolva sua equipe na análise dos resultados e no desenvolvimento de solu??es. Colabore para entender as causas e encontrar formas de melhorar o desempenho.

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4 Revise Goals

In some cases, the original goals set for your IT strategy might have been unrealistic or no longer relevant due to changing circumstances. It's important to reassess and revise these goals to align with current capabilities and market conditions. Make sure that your new goals are specific, measurable, achievable, relevant, and time-bound (SMART). By setting more realistic goals, you can create a clear path forward and re-establish momentum towards achieving your IT objectives.

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Suhayeb Jaabo

Digital Transformer +gpt
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That’s the key, typically when metrics is not showing progress, means that expectations are evolved or other terms changed. Figuring out what change and document to success of the engagement and your trust in the company.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Reavalie as metas estabelecidas para garantir que sejam realistas e alinhadas com as capacidades e recursos da equipe. Ajuste-as se necessário.

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5 Implement Changes

After reassessing your goals and gathering input from your team, it's time to implement changes to your IT strategy. This could involve adjusting processes, reallocating resources, adopting new technologies, or providing additional training for staff. The key is to act decisively based on the insights gained from your analysis and team discussions. Monitor the impact of these changes closely and be prepared to make further adjustments as necessary to ensure that your IT strategy metrics start to reflect the desired outcomes.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Aplique as mudan?as necessárias com base nas análises e feedbacks recebidos. Isso pode incluir ajustes na abordagem, na aloca??o de recursos ou em processos.

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6 Monitor Progress

Continuous monitoring of progress is essential after implementing changes to your IT strategy. Set up a system of regular check-ins and updates on key metrics to ensure that the adjustments are effective. This ongoing evaluation will help you maintain a dynamic IT strategy that can adapt to new challenges and opportunities. By keeping a close eye on performance, you can make incremental improvements over time, leading to sustained success in aligning IT initiatives with business objectives.

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Hermano Henrique

Gerente de TI at ETI Solu??es | ITIL v3 | MCTS | HDI SCTL - CSR | ISO 27001/20000
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Acompanhe de perto o impacto das mudan?as implementadas, usando as métricas revisadas. Avalie continuamente se as a??es tomadas est?o gerando os resultados esperados.

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What do you do if your IT strategy metrics aren't measuring up to expectations?

1

2

3

4

5

6

1 Analyze Data

2 Set Priorities

3 Engage Team

4 Revise Goals

5 Implement Changes

6 Monitor Progress

IT Strategy

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What do you do if your IT strategy metrics aren't measuring up to expectations?

1

2

3

4

5

6

1 Analyze Data

2 Set Priorities

3 Engage Team

4 Revise Goals

5 Implement Changes

6 Monitor Progress

IT Strategy

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