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What do you do if your strategic decision making as a UED professional is constantly challenged?

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As a User Experience Design (UED) professional, your strategic decision-making skills are crucial for creating products that resonate with users. However, when your decisions are constantly challenged, it can be a test of both patience and expertise. You might wonder how to assert your knowledge while remaining open to feedback and collaboration. The key is to navigate these challenges with grace and a clear strategy, ensuring that your decisions are grounded in UED principles and user research.

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1 Embrace Feedback

Embracing feedback is a vital part of the UED process. When your strategic decisions are challenged, view it as an opportunity to refine your ideas. Listen actively to the concerns raised and ask clarifying questions to understand the root of the disagreement. This approach not only shows respect for your colleagues' perspectives but also allows you to gather valuable insights that may improve the user experience. Remember, feedback is not a personal attack but a collaborative effort to achieve the best outcome.

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Vishal Thakur

I design user-friendly digital products | Ex-IKEA
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- If my strategic decision making as a UED professional is constantly challenged, I'll try to communicate clearly and transparently about my decisions, backed by data and user insights. - I'll engage stakeholders early in the process to gather input and address concerns proactively. - I'll build trust through consistent delivery and positive outcomes that can also help validate my strategic decisions over time.

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Muhammad Hamza

?? Successfully Raised $3.5M+ for Clients | Senior UX/UI Designer | AI-Powered Design Expert | Web3 & Blockchain Enthusiast | HealthTech & EdTech Innovator | AI & Fintech Specialist | Product Design Strategist ?
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If my strategic decision-making as a User Experience Design (UED) professional is constantly challenged, I would take the following steps to address the situation: Understand the Concerns: First, I would seek to understand the specific concerns or objections raised about my strategic decisions. This may involve soliciting feedback from colleagues, stakeholders, or superiors to gain insights into their perspectives and identify areas of disagreement or misunderstanding. Clarify Rationale: Clearly articulate the rationale behind my strategic decisions, including the underlying goals, objectives, and considerations that informed my approach.

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Georgie Adou-Boni

Art Director ? Lead Product Designer (UX/UI) ? AR/VR Enthusiast
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Déjà il faut vraiment prendre le temps d'écouter réellement les préoccupations et les critiques. Ensuite essayer de communiquer de manière transparente sur les raisons derrière mes décisions stratégiques en matière d'UED.

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2 Communicate Clearly

Clear communication is essential when explaining your strategic decisions. Ensure that you articulate the rationale behind your choices, linking them to user research and UED principles. Use visual aids such as wireframes or prototypes to demonstrate how your decisions will translate into the final product. By effectively communicating the 'why' behind your strategies, you can help others understand your perspective and the value it brings to the project.

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Georgie Adou-Boni

Art Director ? Lead Product Designer (UX/UI) ? AR/VR Enthusiast
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Une chose qui pourrait être utile c'est la sensibilisation des parties prenantes aux principes et processus de conception de l'expérience utilisateur. Plus les gens conna?tront votre méthodologie, plus ils seront susceptible de vous faire confiance.

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3 Build Credibility

Building credibility takes time and is established through a track record of successful UED outcomes. When your decisions are questioned, provide examples from past projects where your strategies led to positive user experiences. Share testimonials or feedback from users that support your approach. Over time, as you consistently demonstrate the effectiveness of your decisions, you'll earn the trust of your team and stakeholders.

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4 Stay User-Centric

Staying user-centric is at the heart of UED. When facing challenges to your decisions, revisit user data and research to reinforce your strategy. Engage in user testing and collect feedback to ensure that your decisions align with user needs and preferences. By keeping the focus on the user, you can defend your strategic choices with concrete evidence that they will enhance the user experience.

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Ahmad Mujtaba

UX & Product Designer | Toptal | 6+ years | I help Founders & CXOs meet users' expectations | $7.4M+ in Client revenue with High-converting Brand Identities and Web/Mobile Design Experiences.
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Remaining user-centric lies at the core of UED principles. When encountering challenges to your decisions, return to user data and research to bolster your strategy. Actively engage in user testing and gather feedback to verify that your decisions align with user needs and preferences. By prioritizing the user, you can substantiate your strategic choices with concrete evidence that they will ultimately enhance the user experience.

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5 Leverage Collaboration

Leverage collaboration by involving your team in the decision-making process. When you face opposition, use it as a chance to brainstorm and explore alternatives together. This inclusive approach can lead to innovative solutions that might not have been discovered individually. Collaboration fosters a sense of ownership among team members, making them more likely to support the final decisions.

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6 Adapt and Learn

Adapting and learning is a continuous cycle in UED. If your strategic decisions are consistently challenged, take a step back to assess whether there is room for improvement in your approach. Be open to experimenting with new strategies and learning from the outcomes. This adaptability not only helps in navigating challenges but also contributes to your growth as a UED professional.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Syed Amanulla, PMP, PMI-ACP, CSP, CSM, CSPO SA

Portfolio Mgt and Agile Coach at SABIC ( Digitilization )
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Over all UED requires, strategic level level benchmark, user level feedback and establish clear communication between User and Development team to have proper understanding of the expectation. I rather provided very extensive collaboration during requirements gathering phase with multiple iterations of feedback to clear understanding the expectations of UED. That’s the reason people prefer GUI like windows rather than CUI like DOS, UNIX or Linux.

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What do you do if your strategic decision making as a UED professional is constantly challenged?

1

2

3

4

5

6

7

1 Embrace Feedback

2 Communicate Clearly

3 Build Credibility

4 Stay User-Centric

5 Leverage Collaboration

6 Adapt and Learn

7 Here’s what else to consider

User Experience Design

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What do you do if your strategic decision making as a UED professional is constantly challenged?

1

2

3

4

5

6

7

1 Embrace Feedback

2 Communicate Clearly

3 Build Credibility

4 Stay User-Centric

5 Leverage Collaboration

6 Adapt and Learn

7 Here’s what else to consider

User Experience Design

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