What do you do if your sales operations knowledge is outdated?

The first step is to find out why you think your Sales Ops knowledge is outdated. Just because there are people in the Sales/RevOps circle spreading the word about new "trends", it doesn't mean that you need to follow them. Some things are just noise and aren't worth your time.

If your sales operations knowledge is outdated, it's important to take proactive steps to refresh and update your skills and understanding by seeking out relevant training courses, workshops, or certifications, staying informed about industry trends and best practices through professional networks, online resources, and attending conferences or seminars, engaging in self-study and research to fill gaps in knowledge, and seeking mentorship or guidance from more experienced colleagues or supervisors who can provide insights and practical advice to help you stay current and effective in your role.

If my sales operations knowledge is outdated, I see it as an opportunity for growth rather than a setback. I'd embrace continuous learning, seeking out resources like courses, workshops, and industry publications to stay updated. I'd also leverage the expertise of colleagues and mentors, fostering a culture of knowledge sharing and collaboration. With determination and a growth mindset, I'd transform outdated knowledge into a springboard for success, staying agile and adaptive in an ever-evolving business landscape What do you do if your remote sales team needs feedback in Sales Operations?

You don’t know what you don’t know! To keep my skills sharp and transferable, I regularly attend virtual sales/rev ops seminars so that I can learn about new tools, especially AI tools!

Continuous learning is definitely the key, staying up-to-date with the latest technology and trends is a start. Conferences are a great way to stay connected, and continually learn new ways to approach the business. Because sales operations is so dynamic, there’s always something to learn. It’s really a mindset. Sales operations professionals can leverage their vendors as well for educational information that can support learning. There are a lot of resources on LinkedIn, and other industry sites.

Commit to a mindset of continuous learning and professional development. The sales operations field is constantly evolving, with new technologies, processes, and best practices emerging regularly. Allocate time for self-study, attend workshops, webinars, or online courses offered by industry leaders or professional associations.

This is a wise question because according to HubSpot and as we as experienced SalesOps professionals have learned, “The difference between overperforming and underperforming sales leaders is how they use their tools.” To stay up to date with the trends: - attend conferences and build a network of the leading edge early adopters - keep in frequent contact with those who will not be idle - get demos from vendors in that space so you can establish current capabilities across your vendor along with their competitors - schedule an hour a week to read on LinkedIn and connect with like minded individuals

Stay abreast of emerging technologies and tools that can streamline sales operations processes. Explore customer relationship management (CRM) systems, sales analytics platforms, automation tools, and other relevant software solutions. Attend product demonstrations, participate in free trials, and evaluate how these technologies can enhance your team's efficiency and effectiveness.

Leveraging various tools and technologies is the best way to be part of the change get updated with current trends in Sales operation. As In my view automating the entire end to end sales cycle and lead management is the key aspect of current business scenario where, each sales manager should look for possibility to use appropriate Tools, CRMs and handle the data effectively. to learn and grow.

Seek out opportunities to collaborate with colleagues, both within your organization and across the industry. Participate in cross-functional initiatives, join professional associations, or mentor junior sales operations professionals. Sharing knowledge and experiences can be a powerful learning experience for all involved.

The world is always changing. Beyond the macro environment, individual industries and functional areas are constantly evolving as a result of market and competitive dynamics. As Sales Ops pros, we need to keep our pulse on what is happening so that we can consistently update our toolbox. I recommend the Wall Street Journal as a great source for keeping generally up-to-date. Beyond that, I recommend choosing at least two other sources to look at multiple times a week: one within your industry and another that is Revenue Operations focused. Between these 3 sources, you should be able to get a good picture of where the world is going and where you may need to update your knowledge.

Remember that the fundamentals of play are never out-dated. I tend to invest far more time learning the fundamentals than I do picking up the latest trends. While it's important to stay current, the fundamentals have stood the test of time and aren't likely to lose their value anytime soon. Moreover, a solid understanding of the fundamentals is required to master advanced topics and separate real advancements from "fad diets." For me, the fundamentals of sales operations include: data analysis/literacy, sales, sales management, stakeholder management, demand generation, GTM technology, and executive communication.

Embrace a growth mindset and be open to learning from diverse sources. Seek feedback, welcome constructive criticism, and be willing to try new approaches or methodologies. Continuously challenge yourself to step out of your comfort zone and explore new avenues for professional development.