What do you do if your quality assurance team lacks the skills to effectively use new technology?

Assess what skills do they need. Actual problem is lack of skill or they are not motivated or just guidance about the path and working style can help? Knowing your people is the key. To make a team its important to know the issues of the team either those issues are personla or professional and help them. This way your team will become your family and will put extra efforts. And together you can achieve your mutual goals.

This is important. Today almost every aspect of operation is impacted by digitization. Technocrats who are not directly from this field often lack foresight to understand the impact or trend. Specific training and imparting specific insight can only improve skill towards this.

Providing training is the best thing you can do for someone who needs to upskill. Laying off just because of a lack of skills is not good at all. People will stay if they feel empowered, and they learn new things. Upskill them and they will be unstoppable. I trained some interns and they are now unstoppable. And the forever gratitude they have towards me is unmatched! You can hire someone skilled enough to train your team if you don't have time. Or get a course in Udemy, Coursera, or another platform.

In my experience, fostering collaboration and continuous learning is key for QA teams adapting to new technologies. - Encourage team members to actively participate in knowledge-sharing sessions, fostering a sense of camaraderie and collective problem-solving. - Promote professional development opportunities that align with emerging industry trends and technologies, ensuring your QA team remains at the forefront of their field. - Acknowledge and appreciate the efforts of your team members as they acquire new skills and contribute to the organization's growth, boosting morale and overall engagement.

Nothing beats collaboration work and experimentation. I've worked with a team of QA engineers back then where we tried to learn a new tool for automation testing. It was challenging and fun experience because while we are learning, we are enjoying the process, it builds camaraderie. For team QA engineers out there who want to learn a new tool, I highly recommend learning together and explore it the same time and days. Collaborate and experiment as much as possible. Give room for mistakes and improvements

Recognizing and rewarding progress and achievements involves acknowledging and appreciating the efforts and accomplishments of team members. This can be done through praise, awards, bonuses, or other forms of recognition. By recognizing and rewarding progress and achievements, you can motivate team members, boost morale, and reinforce positive behavior.