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What do you do if your public administration agency is considering adopting cloud computing?

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Cloud computing is the delivery of computing services over the internet, such as storage, servers, databases, software, and analytics. It can offer many benefits for public administration agencies, such as cost savings, scalability, flexibility, security, and innovation. However, it also poses some challenges and risks, such as data privacy, compliance, governance, and vendor lock-in. If your public administration agency is considering adopting cloud computing, here are some steps you should take to make an informed and strategic decision.

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1 Assess your needs

Before you jump into the cloud, you need to assess your agency's current and future needs for computing resources and services. What are your goals and objectives? What are your budget and timeline constraints? What are your technical and operational requirements? What are your legal and regulatory obligations? By answering these questions, you can identify the gaps and opportunities in your existing IT infrastructure and determine the scope and scale of your cloud migration project.

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Srinivasan M.

Democratizing Technologies-Product: Innovation, Development, Strategy, Marketing, Support and L&D.
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- Identify current IT infrastructure limitations and inefficiencies - Determine scalability requirements for future growth - Evaluate data storage and processing demands - Analyze budget constraints and cost-saving opportunities - Consider performance expectations and user experience needs - Assess regulatory and compliance requirements - Identify potential benefits of cloud computing, such as increased flexibility, accessibility, and collaboration opportunities.

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2 Evaluate your options

Once you have a clear understanding of your needs, you can evaluate the different options available for cloud computing. There are three main types of cloud service models: software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). Each model offers different levels of control, customization, and responsibility for the agency and the cloud provider. There are also three main types of cloud deployment models: public cloud, private cloud, and hybrid cloud. Each model offers different levels of accessibility, security, and performance for the agency and the cloud users. You need to weigh the pros and cons of each option and choose the one that best suits your needs and preferences.

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Srinivasan M.

Democratizing Technologies-Product: Innovation, Development, Strategy, Marketing, Support and L&D.
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- Research different types of cloud deployment models (public, private, hybrid) - Compare various cloud service providers based on features, pricing, and reputation - Assess the suitability of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings - Evaluate the security measures and compliance certifications offered by potential providers - Consider the geographical location of data centers and its impact on latency and regulatory compliance - Examine the level of vendor lock-in and the ease of migration between providers - Investigate additional services and support offered by providers, such as data analytics, machine learning, and automation capabilities.

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3 Select your provider

After you have decided on the type of cloud service and deployment model you want, you need to select a reliable and reputable cloud provider. You need to do some research and comparison on the cloud providers' features, prices, reputation, and customer service. You also need to review their service level agreements (SLAs), which define the terms and conditions of the cloud service, such as availability, performance, security, and support. You need to ensure that the provider can meet your expectations and requirements and that you can trust them with your data and applications.

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Srinivasan M.

Democratizing Technologies-Product: Innovation, Development, Strategy, Marketing, Support and L&D.
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- Conduct a thorough evaluation of potential cloud service providers based on specific criteria, including reliability, security, scalability, and compliance. - Review customer testimonials and case studies to gauge satisfaction and performance. - Consider the pricing structure, including any hidden fees or long-term commitments. - Assess the provider's track record in uptime, downtime, and response to security incidents. - Evaluate the provider's data center locations and their proximity to your organization. - Request and review SLAs (Service Level Agreements) to ensure they align with your business needs and expectations.

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4 Plan your migration

Once you have selected your provider, you need to plan your migration strategy. You need to decide which data and applications you want to move to the cloud and which ones you want to keep on-premise. You also need to decide how you want to migrate them: gradually or all at once, manually or automatically, partially or fully. You need to consider the technical and organizational implications of your migration, such as compatibility, integration, testing, training, and communication. You need to prepare a detailed migration plan that outlines the steps, roles, responsibilities, and timelines of your migration process.

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Srinivasan M.

Democratizing Technologies-Product: Innovation, Development, Strategy, Marketing, Support and L&D.
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- Develop a comprehensive migration plan outlining goals, timelines, and responsibilities. - Conduct a thorough inventory of existing systems, applications, and data to be migrated. - Prioritize workloads based on criticality, complexity, and dependencies. - Determine the appropriate migration approach (lift and shift, re-platforming, re-architecting) for each workload. - Establish a testing strategy to validate performance, functionality, and compatibility post-migration. - Allocate resources for training and support to ensure a smooth transition for end-users. - Implement migration tools and automation to streamline the process and minimize downtime. - Develop rollback procedures and contingency plans in case of unexpected issues.

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5 Implement your migration

Once you have prepared your migration plan, you need to implement it. You need to follow the best practices and guidelines of your cloud provider and your agency. You need to monitor and manage the migration process, ensuring that it is smooth, efficient, and secure. You need to troubleshoot any issues or challenges that may arise during the migration. You need to verify and validate the results of the migration, ensuring that your data and applications are functioning properly and securely in the cloud.

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6 Optimize your cloud

Once you have completed your migration, you need to optimize your cloud performance and usage. You need to evaluate and measure the outcomes and benefits of your cloud adoption, such as cost savings, scalability, flexibility, security, and innovation. You need to identify and address any gaps or problems that may affect your cloud efficiency and effectiveness. You need to update and improve your cloud policies and practices, ensuring that they align with your agency's goals and objectives. You need to leverage the cloud's potential and opportunities, exploring new ways to enhance your public administration services and operations.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your public administration agency is considering adopting cloud computing?

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1 Assess your needs

2 Evaluate your options

3 Select your provider

4 Plan your migration

5 Implement your migration

6 Optimize your cloud

7 Here’s what else to consider

Public Administration

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