What do you do if your project is not aligned with the overall business goals and objectives?
Service operations is the practice of managing and delivering services that meet the needs and expectations of customers and stakeholders. As a service operations manager, you may be responsible for planning, executing, and monitoring various projects that support your service delivery. However, what do you do if you discover that your project is not aligned with the overall business goals and objectives? How do you ensure that your project contributes to the value and success of your organization? Here are some steps you can take to address this challenge and align your project with the business strategy.