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What do you do if your professional relationships are strained due to poor listening skills?

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In a professional environment, effective communication is the cornerstone of successful relationships. However, if you find that your professional relationships are suffering due to poor listening skills, it's crucial to address the issue promptly. Listening is not merely about hearing words; it's about understanding the message, acknowledging the speaker's perspective, and responding appropriately. When listening skills are lacking, misunderstandings can occur, trust can be eroded, and the overall team dynamic can suffer. Therefore, if you notice signs of strain in your relationships at work, it may be time to evaluate and improve your listening abilities.

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Admit the problem:

Start by acknowledging that your listening skills need work. This shows humility and sets the stage for positive change in your professional relationships.### *Ask for feedback:Solicit honest input from colleagues about how your listening impacts team dynamics. Use their insights to identify specific areas where you can improve and foster better communication.

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1 Acknowledge Issue

Acknowledging that there is a problem is the first step in mending any strained relationship caused by poor listening. It's essential to admit to yourself and others that your listening skills may need improvement. This act of self-awareness demonstrates humility and a willingness to change, which can go a long way in rebuilding trust. You might find it beneficial to reflect on feedback or instances where miscommunication occurred due to your listening habits. By recognizing the issue, you can set clear intentions to develop better listening practices and begin repairing professional connections.

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Dhiraj Sha

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Professional relationships are strained due to poor listening skills, addressing this issue can significantly improve your interactions and effectiveness at work here are some steps you can take - Acknowledge the Problem, Seek Feedback, Educate Yourself and Active listening

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2 Seek Feedback

Once you've acknowledged that your listening skills are impacting your professional relationships, actively seek feedback from colleagues. Ask them to provide honest input on how your listening habits affect team communication and collaboration. Encourage them to share specific examples when they felt unheard or misunderstood. This feedback is invaluable as it offers direct insights into how others perceive your listening abilities and highlights areas where you can improve. Embrace this feedback with an open mind and a commitment to use it as a foundation for enhancing your listening skills.

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3 Active Listening

To improve your professional relationships, practice active listening, which involves fully concentrating on the speaker, understanding their message, and responding thoughtfully. Show that you're engaged by maintaining eye contact, nodding, and providing verbal affirmations. Avoid interrupting or formulating your response while the other person is speaking. Instead, wait until they've finished to ask clarifying questions or offer feedback. Active listening not only helps avoid misunderstandings but also shows respect for your colleagues' ideas and concerns.

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4 Empathy Matters

Empathy plays a pivotal role in strengthening professional relationships affected by poor listening. By striving to understand and share the feelings of your colleagues, you create an environment of mutual respect and trust. When engaged in conversations, try to put yourself in the other person's shoes and consider their emotional state and perspective. This empathetic approach can help you respond more sensitively to their needs and concerns, thereby repairing and deepening the professional bond.

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Timothy Dearhamer, LCSW, LISW

Mental Health Therapist/ ADHD Specialist
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There are 2 ways to listen: 1. Is listening to fix a problem or offer advice. 2. Is to validate and emphasize. Most people feel the need to fix and advise people which often shuts down communication. Rather than listen to fix, listen to validate. For example: if a person talks to you about difficultly with a coworker reporting that they are frustrated that the coworker talks to them about personal issues while trying to work FIRST, acknowledge and validate that being frustrated in that situation is understandable. Second, ask them how you can help. The person may only need to know that the issue and feelings are valid and now will be empowered so they can handle the issue themselves. If they are unsure, you can work together for options.

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5 Communication Skills

Improving your overall communication skills is also essential in repairing strained professional relationships due to poor listening. This includes not only how you listen but also how you convey your thoughts and feedback. Practice clear and concise speech, use non-verbal cues effectively, and ensure that your messages align with your intended meaning. By enhancing your communication skills, you foster an atmosphere where everyone feels heard and valued, which is critical for a collaborative and productive workplace.

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6 Commit to Change

Finally, commit to making lasting changes to your listening habits. Set specific goals for yourself, such as paraphrasing what you've heard in meetings to ensure understanding or reducing distractions when conversing with colleagues. Regularly assess your progress and be patient with yourself as you work to become a better listener. Remember that change takes time and consistent effort, but the positive impact on your professional relationships will be well worth it. Your commitment will also be noticed by your peers, further mending any strains and strengthening the team's dynamics.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Timothy Dearhamer, LCSW, LISW

Mental Health Therapist/ ADHD Specialist
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Communication issues is often related to a lack of appreciation that communication styles are vastly different for reasons that include mental processing. In other words, verbal communication does not work for all people. My whole life I have seen that the communication is often quick and verbal with little opportunity for clarification. This is wholly inadequate. Skills to keep in mind: 1. Important information needs to be offered verbally and in written form for processing and reference. 2. Some people can respond and ask questions quickly but others need time to process the information. 3. Questions are not reasons to become defensive. Becoming defensive shuts down communication.

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What do you do if your professional relationships are strained due to poor listening skills?

1

2

3

4

5

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1 Acknowledge Issue

2 Seek Feedback

3 Active Listening

4 Empathy Matters

5 Communication Skills

6 Commit to Change

7 Here’s what else to consider

Supervisory Skills

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What do you do if your professional relationships are strained due to poor listening skills?

1

2

3

4

5

6

7

1 Acknowledge Issue

2 Seek Feedback

3 Active Listening

4 Empathy Matters

5 Communication Skills

6 Commit to Change

7 Here’s what else to consider

Supervisory Skills

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