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What do you do if your Practice Management needs a boost?

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When your practice management is lagging, it can feel like you're stuck in quicksand, with every effort to improve sinking before it takes hold. It's a common challenge, but the good news is that there are proven strategies to give your practice the boost it needs. From evaluating current processes to integrating new technologies, this article will guide you through revitalizing your practice management approach.

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1 Assess Needs

Start by conducting a thorough evaluation of your current practice management system. Identify areas that are underperforming or causing bottlenecks. Look at patient flow, administrative tasks, billing processes, and staff productivity. This assessment will help you pinpoint specific issues that require attention and provide a clearer picture of what needs improvement. Remember, you can't fix what you don't know is broken, so take the time to understand the intricacies of your practice's operations.

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Judith Horn PT, DPT, MS, GCS

Doctor of Physical Therapy/Orthopedic Path; Geriatric Certified Specialist GCS; Certified Wound Specialist CWS (Ret)
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It is helpful in terms of Assessment to examine standards from professional organizations that provide accreditation and or certification to benchmark your program and identify strengths as well as gaps in management.

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2 Set Goals

Once you've identified the problem areas, set clear, achievable goals. These should be specific, measurable, attainable, relevant, and time-bound (SMART). For example, you might aim to reduce patient wait times by 15% over the next quarter or increase billing efficiency by 20%. Having concrete objectives will focus your efforts and make it easier to track progress. Goals also serve as a motivational tool for your team, giving everyone a target to aim for.

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Judith Horn PT, DPT, MS, GCS

Doctor of Physical Therapy/Orthopedic Path; Geriatric Certified Specialist GCS; Certified Wound Specialist CWS (Ret)
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Once you have identified and benchmarked gaps in management, including outcomes, decide with your team which goals or outcomes should be prioritized. There may be an intermediate goal or process that needs to be addressed before a long term goal can be achieved.

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3 Engage Team

Your staff are your most valuable asset in boosting practice management. Engage them in the process by seeking their input and involving them in decision-making. They're on the front lines and often have insights into what changes could lead to improvements. Encourage a culture where feedback is welcomed and acted upon. When your team feels heard and empowered, they're more likely to be invested in the practice's success and contribute positively to change initiatives.

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4 Implement Tech

Technology can significantly enhance practice management. Investigate software solutions that streamline scheduling, electronic health records (EHR), billing, and telemedicine services. Embracing these tools can automate mundane tasks, reduce errors, and improve overall efficiency. However, ensure that any new technology integrates well with your existing systems and that your team is adequately trained to use it effectively. The right technology should make your life easier, not more complicated.

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Judith Horn PT, DPT, MS, GCS

Doctor of Physical Therapy/Orthopedic Path; Geriatric Certified Specialist GCS; Certified Wound Specialist CWS (Ret)
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Clinical information management is critical to success. Allow plenty of lead time before implementing new technology. Practice, practice, practice allowing staff to train on new systems with trainers both outside and within your organization. For major system updates, try to allow more time in the schedule or bring in extra staff. Have resource staff readily available on site or via hotline as needed.

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5 Monitor Progress

Implementing changes is just the beginning. To maintain momentum and ensure long-term success, you must monitor progress regularly. Set up a system to track the performance of the areas you've identified for improvement. Use this data to adjust your strategies as needed. Regular monitoring not only helps you stay on top of performance but also demonstrates to your team that their efforts are making a difference, which can be incredibly motivating.

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6 Refine Continuously

Lastly, recognize that practice management is an ongoing process, not a one-time fix. As your practice evolves, so too should your management strategies. Stay informed about new trends and best practices in healthcare management. Be willing to adapt and refine your approaches based on what's working and what isn't. Continuous improvement is the key to staying competitive and providing the best possible care for your patients.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your Practice Management needs a boost?

1

2

3

4

5

6

7

1 Assess Needs

2 Set Goals

3 Engage Team

4 Implement Tech

5 Monitor Progress

6 Refine Continuously

7 Here’s what else to consider

Practice Management

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What do you do if your Practice Management needs a boost?

1

2

3

4

5

6

7

1 Assess Needs

2 Set Goals

3 Engage Team

4 Implement Tech

5 Monitor Progress

6 Refine Continuously

7 Here’s what else to consider

Practice Management

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感谢您的反馈

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