What do you do if your Payment Systems team needs to enhance problem-solving abilities through delegation?

une checklist ( ou un set de compétence) des différentes taches et responsabilités peut-être mise en place dans un premier temps. une transmission des informations ( inter équipe) permettre d'éviter la surcharge d'une personne.

Understand the strengths and weaknesses of your team members. Identify the areas where they excel and the areas where they need more support or training.

Para delegar de forma eficiente, é essencial avaliar as capacidades e competências de sua equipe de Sistemas de Pagamento. Reconhe?a às suas habilidades. Esta análise ajudará a determinar quem é mais apto para determinadas exigências e quem necessita de maior desenvolvimento. Além disso, evita sobrecarregar um único membro e assegura uma distribui??o equitativa de responsabilidades. O objetivo é aprimorar as habilidades de resolu??o de problemas, portanto, selecione tarefas que permitam aos membros expandir suas competências de forma acessível.

You cannot assess any skills effectively like this. Majority of companies are lack in basic understanding on payments and banking. Assessing skills without professional guidance can be dangerous, like treating a medical condition based on online articles. Payments and banking are delicate and ever-changing, so professional expertise is crucial. "strengths and weaknesses of each member" will not help you. Clueless staff can cause more harm than good. You need to involve a payment and banking expert immediately. If you're failing at the basics, you are heading towards an operational disaster. Payments and banking are complex topics that require professional guidance. Offering advice in a short article can encourage risky self-diagnosis.

Setting objectives is like charting a course on a map; it gives direction and purpose to your journey. For the Payment Systems team, enhancing problem-solving abilities through delegation means setting clear goals for each member to tackle. It's like assembling a puzzle together, where everyone has a piece to contribute. By defining objectives, you're not just navigating, but actively steering towards success. It's the compass that keeps the team on track amidst challenges, guiding them towards smoother waters.

D'après mon expérience, les objectifs doivent être atteignable après un micro-learning, il faut éviter les longs KT( Knowledge transfert). les membres doivent avoir le temps de pratiquer après chaque itération de KT. Après le KT, la pratique et puis l'évaluation ( mesure du niveau de compréhension )

Ensure that the problem-solving objectives are in line with the overall business goals of the organization. This will help the team understand the purpose and importance of their problem-solving tasks and motivate them to perform at their best.

Assegurar que os propósitos de solucionar problemas estejam em sintonia com as metas globais da empresa é fundamental. Isso permitirá que a equipe compreenda a raz?o e a relevancia por trás de suas atividades de resolu??o de problemas, incentivando-os a alcan?ar o máximo desempenho.

Clearly define the objectives, expectations, and desired outcomes for delegated tasks and communicate expectations regarding deadlines, quality standards, and reporting requirements to ensure clarity and accountability.

Il est indéniable que prendre des décisions concernant des problèmes liés au système de paiement est risqué. Pour cela, il est crucial de : - bien transférer les compétences techniques et fonctionnelles - Encourager les membres de l'équipe pour prendre des décisions - Rappeler les directives la compliance aux lois et règles de ce domaine.

Set objectives that promote collaboration and teamwork within the team. This can lead to more creative and effective problem-solving solutions. Encourage the team to share ideas, brainstorm together, and learn from each other's experiences

Defina metas que incentivem a coopera??o e a sinergia entre os membros do grupo. Essa abordagem pode resultar em solu??es de problemas mais inovadoras e bem-sucedidas. Estimule a equipe a trocar ideias, discutir em conjunto e aproveitar as experiências uns dos outros para aprendizado mútuo.

Ensure that the team has access to the resources and support they need to solve problems effectively. This could include training materials, access to industry experts, or tools and technologies that can help streamline the problem-solving process.

Une fois le KT fait, la responsabilisation atteint un niveau idéal, il faut mettre sous la main des membres d'équipe leurs accès aux systèmes, aux références, documentations. Plus ils ont les ressources plus ils seront autonomes dans la résolution des problèmes et la suggestion des solutions

Certificar-se de que a equipe disponha dos meios e apoio adequados para encarar desafios com eficácia. Isso engloba a disponibilidade de materiais de capacita??o, acesso a profissionais especializados na área ou à tecnologia e ferramentas que possam facilitar o processo de resolu??o de problemas.

For effective resolution of problems/issues the team should have the right set of resources. 1. Try to create a matrix of experts for each area, which can be handy for team to reach at crises. 2. Right tools and methods to monitor payment processing will help team to eliminate issues beforehand. Hence proper knowledge transfer plays a great deal. 3. Delegations should not only include "what/how to do" but also should include "why to do"...i.e. functional/business impact . This empowers team to prioritise their decision/fixes as per impact .

Une équipe qui travaille sur la résolution des problèmes liée au paiement est d'un niveau de maturité qui ne cohérée pas avec la micro-gestion, mais au même temps, ne dois pas être oubliée à 100%, il faut maintenir les points de suivi et les discussions sur les sujets traités. Une rétrospective peut être mise en place pour discuter avec les membres des taches faites et en sortir avec une conclusion, cette réflexion va enrichir leur expérience et la fa?on dont ils vont prendre en charge les prochains problèmes

Regularly monitor the team's progress and provide constructive feedback. This will help team members understand what they are doing well and where they can improve, enabling them to continually enhance their problem-solving abilities.

Fa?a acompanhamentos periódicos do avan?o da equipe e ofere?a avalia??es úteis. Isso auxiliará os integrantes a identificar suas áreas de excelência e oportunidades de aprimoramento, possibilitando-lhes desenvolver constantemente suas competências de solu??o de problemas.

To boost problem-solving skills in the Payment Systems team, fostering reflection is key. Encourage team members to pause, ponder, and analyze challenges from different angles. Through delegation, empower individuals to take ownership and tackle issues creatively. Emphasize the importance of learning from both successes and setbacks. Ultimately, by promoting reflection, you pave the path for innovation and growth within your team.

Encourage team members to reflect on their problem-solving experiences to continually learn and improve. This can be done through regular team meetings, one-on-one discussions, or even through a dedicated platform where team members can share their thoughts and insights.