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Last updated on 2024年4月6日

What do you do if your new sales employees are disengaged during onboarding?

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When you notice new sales employees showing signs of disengagement during onboarding, it's a red flag that shouldn't be ignored. Onboarding is a critical period for instilling company values, expectations, and the specific skills needed for sales prospecting. Sales prospecting involves identifying potential customers, or prospects, for your business's products or services. If your recruits are disinterested or disconnected, it could be a sign that your onboarding process may not be as engaging or informative as it could be. It's essential to address this issue promptly to ensure your sales team is competent and motivated to contribute to your company's success.

本文章的要点总结

Interactive learning:

Spice up onboarding with role-playing, simulations, and gamified elements. Hands-on practice keeps new sales employees active and attentive, turning routine training into an exciting challenge they'll remember.
Monitor and support:

Set clear milestones and provide regular feedback during onboarding. Assigning mentors ensures ongoing support, keeping new hires engaged and smoothing their transition into confident members of your sales team.

本摘要由 AI 和以下专家提供支持

Hemanti Sarkar

Human Resources- Global TA, Onboarding
Amber Deegan

Discovering Top Talent in the Life…

1 Assess Engagement

Assessing engagement is the first step to understand why new sales employees might be disengaged. Talk to them directly and gather feedback on what aspects of onboarding are not resonating. It's crucial to create an environment where they feel comfortable sharing their honest opinions. Sometimes, the issue could be as simple as the pace being too slow or too fast, or the material not being relevant to their roles in sales prospecting. Identifying the root cause is essential to make the necessary adjustments to your onboarding program.

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Marcos Barbiaux

Sales Manager
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A disengaged new sales hire during onboarding can be a real concern. Here are two steps you can take to turn things around: Open Communication: Schedule a one-on-one meeting to understand why they might be disengaged. Is the material too slow? Are they overwhelmed? Listen actively and address their concerns. Make it Interactive: Ditch the lecture-style training. Incorporate role-playing exercises, simulations, or team projects to get them applying their knowledge and interacting with colleagues.

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2 Personalize Training

Personalizing training can significantly boost engagement levels. Recognize that each new hire has unique experiences and learning styles. Tailoring parts of the onboarding process to suit individual needs can make the learning experience more relevant and interesting. For example, if a recruit has extensive experience in sales but is new to prospecting, focus on prospecting techniques rather than basic sales principles they already know. This approach shows that you value their background and are invested in their specific development.

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3 Interactive Learning

Interactive learning methods can re-engage disinterested employees by making the onboarding experience more dynamic. Incorporate role-playing exercises, simulations, or gamified elements that allow new hires to practice sales prospecting in a controlled, yet realistic setting. These activities not only make learning more fun but also help to reinforce the skills and knowledge that are crucial for successful prospecting. Engaging in hands-on experiences can help new sales employees better retain information and understand how to apply it in real-world scenarios.

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Amber Deegan

Discovering Top Talent in the Life Insurance Industry | Fast-Tracking Success for Sales Professionals in Their First 90 Days with Digital Growth Strategies | Enthusiastic Golf Ball Chaser
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If new sales hires are zoning out during onboarding, spice things up with interactive learning. Role-playing scenarios, team challenges, or interactive software can keep them engaged. Encourage group discussions, use multimedia, or gamify the process to make it fun and memorable. Hands-on practice and real-world simulations also help bridge the gap between theory and application, ensuring they stay switched on and ready to sell!

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4 Monitor Progress

Monitoring progress throughout the onboarding process gives you insight into how well new employees are assimilating information and skills. Establish clear milestones and check-ins to ensure they're on track with their learning objectives. If a sales employee is struggling with a particular aspect of sales prospecting, provide additional support or resources. Regular feedback is also important; it encourages continuous improvement and shows that you're committed to their success.

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Amber Deegan

Discovering Top Talent in the Life Insurance Industry | Fast-Tracking Success for Sales Professionals in Their First 90 Days with Digital Growth Strategies | Enthusiastic Golf Ball Chaser
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If your new sales hires seem checked out during onboarding, it's time to switch up your approach. Offer interactive training sessions, assign mentors, or provide hands-on tasks to keep them engaged. Check in regularly through one-on-one meetings, quizzes, or surveys to gauge understanding and address any concerns. Keeping a pulse on their progress ensures they're on track and invested in their success from day one.

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5 Incentivize Learning

Incentivizing learning can be a powerful motivator for new hires. Consider introducing rewards for completing certain onboarding milestones or excelling in sales prospecting activities. Rewards don't always have to be monetary; they could include recognition, additional responsibilities, or opportunities for advancement. Incentives can drive engagement by giving new sales employees clear goals to strive for and tangible benefits for their efforts.

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Bosco Yiu ??

Building a Social Networking Platform For 10-27 Year Old Founders (drop me a message if that's you ??) | 5x Serial Founder + Podcast Host ??? | 16 years old
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Providing different fun internal competitions at times is for sure something motivating others to continue striving for the best and also make the company culture fun and engaging.

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6 Ongoing Support

Providing ongoing support even after the onboarding process is over is critical for maintaining engagement. Assign mentors or coaches who can offer guidance on sales prospecting techniques and serve as a resource for any questions or challenges that arise. This continued investment in their development helps to build a supportive culture that values employee growth and can lead to better retention and performance in the long run.

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Hemanti Sarkar

Human Resources- Global TA, Onboarding
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ongoing support should be provided to identify the challenges and scale up the opportunities. interval meetings with their mentors leaders can boost up the areas and build up the methods to get a profitable results. In order to improve their performance they must be rewarded for their achievements. By this they not only be boosted up but also have a long term association with the organization.

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Bosco Yiu ??

Building a Social Networking Platform For 10-27 Year Old Founders (drop me a message if that's you ??) | 5x Serial Founder + Podcast Host ??? | 16 years old
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Keep following up with your team members I would say at least once a week - just to make sure that everything is going well. Ask any questions and gather feedback for your current processes.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Bosco Yiu ??

Building a Social Networking Platform For 10-27 Year Old Founders (drop me a message if that's you ??) | 5x Serial Founder + Podcast Host ??? | 16 years old
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Best thing you can do is to hear out as to which parts they are confused with and iterate based on the feedback that you get. I also like to follow-up with team members that recently joined - just to see if there's any problems with anything.

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What do you do if your new sales employees are disengaged during onboarding?

1

2

3

4

5

6

7

1 Assess Engagement

2 Personalize Training

3 Interactive Learning

4 Monitor Progress

5 Incentivize Learning

6 Ongoing Support

7 Here’s what else to consider

Sales Prospecting

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What do you do if your new sales employees are disengaged during onboarding?

1

2

3

4

5

6

7

1 Assess Engagement

2 Personalize Training

3 Interactive Learning

4 Monitor Progress

5 Incentivize Learning

6 Ongoing Support

7 Here’s what else to consider

Sales Prospecting

给文章评分

感谢您的反馈

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