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What do you do if your network administration problem requires a creative solution?

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As a network administrator, you may encounter problems that are not easy to solve with standard methods or tools. Sometimes, you need to think outside the box and use your creativity to find a solution that works for your network and your users. In this article, we will explore some tips and examples of how to apply creativity to network administration problems.

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Alex Gomila Caro

IT Systems Administrator

1 Identify the problem

The first step to finding a creative solution is to identify the problem clearly and accurately. You need to understand what is causing the issue, what are the symptoms, what are the impacts, and what are the constraints. You can use tools like ping, traceroute, netstat, or Wireshark to diagnose the problem and collect relevant data. You can also consult with your users, colleagues, or vendors to get more information and feedback.

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Alex Gomila Caro

IT Systems Administrator
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Abandon preconceived ideas and be open to not downloading anything, no matter how simple it may seem. Maybe the obvious is more elusive than you think.

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2 Brainstorm possible solutions

The next step is to brainstorm possible solutions that can address the problem. You can use techniques like mind mapping, brainstorming, or SCAMPER to generate ideas and alternatives. You can also look for inspiration from other sources, such as books, blogs, forums, or podcasts. The key is to be open-minded and avoid judging or dismissing any idea at this stage.

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Alex Gomila Caro

IT Systems Administrator
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Brainstorm, pros, cons, why, how... be humble and listen first, speak last. Surrounding yourself with talent and experience is a plus. Ask for help with ideas if you're stuck.

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3 Evaluate and select the best solution

The third step is to evaluate and select the best solution that meets your criteria and goals. You need to consider the pros and cons of each option, the feasibility, the cost, the time, and the risks. You can use tools like SWOT analysis, decision matrix, or cost-benefit analysis to compare and rank the solutions. You can also test or prototype the solutions to see how they work in practice.

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Pankaj Jaiswal

| IT Administrator / System Administrator | Linux Administrator | Virtualization Engineer | Technical Support Specialist |
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First, it's crucial to figure out what the problem is. This means understanding what's going wrong in your network and how it's affecting things. For instance, if internet connections are slow or if certain devices can't communicate with each other, those are signs of problems. Next, if possible, isolate the issue. This means trying to contain the problem so it doesn't spread and affect the entire network. Then, you can use specialized tools like Nmap and Wireshark to investigate further. These tools help you see what's happening on your network. But in a big network with lots of moving parts, finding the source of the problem can be like searching for a needle in a haystack. It's challenging and requires patience and expertise.

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Alex Gomila Caro

IT Systems Administrator
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Make a list with solutions, workarounds or patches, shortcuts... go from more conservative to more bold. Do not discard for the sake of discarding, otherwise you may lose good contributions. Experience is nourished by experiences, good and bad, what works and what doesn't.

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4 Implement and monitor the solution

The final step is to implement and monitor the solution that you have chosen. You need to plan and execute the steps required to deploy the solution, such as installing, configuring, or updating the network devices or software. You also need to monitor the performance, reliability, and security of the solution, and check if it solves the problem effectively. You can use tools like Nmap, Nagios, or Splunk to monitor and analyze the network activity and status.

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Alex Gomila Caro

IT Systems Administrator
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Implements, supervises and requests feedback on the implemented solutions. Don't give up once the problem is solved. Document it for posterity, you will appreciate having your own notes if history repeats itself (and believe me, it usually repeats itself)

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5 Examples of creative solutions

Creative solutions can be used to solve network administration problems. For example, a network administrator used a Raspberry Pi, a low-cost and versatile computer, to monitor the network traffic and performance of a remote site. He installed Raspbian OS, Nmap, and Wireshark on the Raspberry Pi and connected it to the network switch. Additionally, a VPN tunnel was used as a backup link between two sites with unreliable WAN connections. To secure the VPN tunnel, encryption and authentication were employed. Lastly, a script was written with Python to automate network tasks like ping, traceroute, SSH, Telnet, or SNMP on multiple devices. A scheduler was then used to run this script at regular intervals or on demand.

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Alex Gomila Caro

IT Systems Administrator
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Being creative is not at all incompatible with being effective: it is just a question of lateral thinking and approaching the problem from another perspective, perhaps new, perhaps risky... but hey! The world belongs to the brave, not the timid! Be cautious but weigh controlled risks.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your network administration problem requires a creative solution?

1

2

3

4

5

6

1 Identify the problem

2 Brainstorm possible solutions

3 Evaluate and select the best solution

4 Implement and monitor the solution

5 Examples of creative solutions

6 Here’s what else to consider

Network Administration

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What do you do if your network administration problem requires a creative solution?

1

2

3

4

5

6

1 Identify the problem

2 Brainstorm possible solutions

3 Evaluate and select the best solution

4 Implement and monitor the solution

5 Examples of creative solutions

6 Here’s what else to consider

Network Administration

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