What do you do if your Internal Communications skills are being tested in an interview?

1 Assess Skills

When your internal communications skills are under scrutiny in an interview, begin by assessing your proficiency in key areas. Consider your ability to craft clear messages, use different communication platforms, and engage with diverse teams. Reflect on past instances where you've successfully managed internal newsletters, coordinated meetings, or facilitated employee feedback. Demonstrating a keen understanding of these elements can reassure interviewers of your capability to handle the internal communications needs of their organization.

2 Prepare Examples

To prove your internal communications prowess, prepare specific examples that highlight your experience. Discuss successful campaigns you've led, crises you've managed, or complex information you've distilled into understandable messages. Show how you've measured the effectiveness of your communication strategies and adapted them based on feedback. Your ability to recount these scenarios with clarity and detail will illustrate your hands-on experience and problem-solving abilities in real-world situations.

3 Exhibit Listening

Good internal communications is not only about conveying information but also about active listening. During the interview, showcase your listening skills by being attentive, asking insightful questions, and summarizing points made by the interviewer. This will demonstrate your capacity to absorb and interpret information, a critical aspect of effective communication within any organization. Your attentiveness also conveys respect and a genuine interest in the position and company culture.

4 Emphasize Adaptability

Emphasize your adaptability by discussing how you've tailored your communication style to different audiences and situations. Whether it's bridging gaps between departments or crafting messages for various levels of management, your flexibility is a testament to your internal communications expertise. Explain how you stay current with communication trends and tools, adapting your strategies to ensure maximum engagement and clarity across all channels.

5 Highlight Collaboration

Highlight your collaborative spirit by sharing examples of how you've worked with teams to achieve common goals. Discuss your role in facilitating open communication, encouraging diverse opinions, and building consensus. By presenting yourself as a team player who values input and fosters an inclusive environment, you solidify your reputation as an effective internal communicator who can unite employees towards a shared vision.

6 Reflect Positivity

Lastly, exhibit positivity in your responses to convey that you're not only adept at communicating but also at maintaining a positive workplace culture. Discuss how you've used internal communications to boost morale, celebrate achievements, and navigate changes with optimism. Your ability to reflect positivity through your communication style can be a persuasive indicator of your potential impact within the organization.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?