What do you do if your hospitality team lacks diversity and inclusivity?

I believe diversity shouldn't be relegated to merely a goodwill gesture. A company aiming to embrace diversity should actively seek individuals from various backgrounds, welcoming them based on their qualifications and experiences. The approach should involve implementing policies that eliminate considerations of ethnicity, name, or age during the application process. Instead, focus should solely be on qualifications, experience, and expertise. Interviews should assess personality fit within teams and how well candidates respond to pressure. Origin or background should not factor into these considerations, as such practices are outdated and inherently discriminatory.

When your hospitality team lacks diversity and inclusivity, it's time to acknowledge the reality and embrace change with open arms. ?? Assess the current composition of your team honestly and identify areas for improvement. Then, take proactive steps to promote diversity, whether through inclusive hiring practices, cultural awareness initiatives, or fostering an environment where everyone's voice is heard and valued. Remember, diversity isn't just about ticking boxes—it's about embracing different perspectives, experiences, and talents. By creating a truly inclusive culture, you not only strengthen your team but also enhance creativity, innovation, and overall success in the hospitality industry. ??

Start by asking "why" diversity matters. Encourage open dialogue. Embrace different perspectives. Actively recruit diverse talent. Cultivate inclusive culture.

Start with a clear "why." Define purpose-driven objectives. Align goals with values. Foster collaboration. Measure progress. Adapt and persevere.

Craft clear objectives. Foster collaboration among team members. Align plans with core values. Execute with discipline and adaptability.

Consider revising your recruitment approach to attract a broader array of candidates, introducing bias training for decision-makers, and establishing mentorship opportunities for underrepresented staff. Assign specific responsibilities and set deadlines for these initiatives to ensure they're not just aspirational but actionable. This plan acts as a blueprint for weaving diversity and inclusivity into the fabric of your team, enhancing the richness of experiences you offer and fostering a culture where every member feels valued and empowered to grow. This commitment to diversity not only strengthens your team but also enriches the guest experience, reflecting a truly inclusive hospitality spirit.

Implementing your diversity and inclusivity plan is akin to perfecting a signature dish. It involves updating job ads to attract a broader audience, partnering with diversity-focused organizations, and introducing inclusivity policies. Like refining a recipe, this process requires time, patience, and consistency. Regularly evaluate your progress and adjust as necessary, ensuring these initiatives not only take hold but thrive. This commitment transforms your team, enriching its composition and the quality of service provided. Through persistent efforts, you cultivate a more diverse and inclusive environment, enhancing every aspect of your hospitality experience and reflecting a welcoming spirit to all.