What do you do if your Functional Training clients are constantly arguing and disagreeing?

1 Identify the source of conflict

The first step to resolving any conflict is to understand what is causing it. Is it a personality clash, a misunderstanding, a difference in goals, or a lack of respect? Try to listen to both sides of the story and empathize with their feelings and perspectives. Avoid taking sides or making assumptions. Ask open-ended questions and clarify any points of confusion. Sometimes, simply acknowledging the problem and showing interest can help diffuse the tension and create a space for dialogue.

2 Communicate effectively

Communication is key to any relationship, especially in a functional training setting where you need to give clear instructions, feedback, and encouragement. Use positive and respectful language and avoid blaming, criticizing, or interrupting. Focus on the behavior, not the person, and use "I" statements instead of "you" statements. For example, instead of saying "You are always late and disruptive", say "I feel frustrated when you arrive late and disrupt the flow of the session". This way, you can express your feelings and needs without attacking or accusing the other person.

4 Prevent future conflicts

Finally, you can take some proactive steps to prevent or minimize future conflicts among your functional training clients. One way is to set some ground rules and expectations at the beginning of your training program and remind them periodically. For example, you can ask your clients to be punctual, respectful, cooperative, and supportive of each other. Another way is to foster a positive and supportive training culture and community. For example, you can celebrate your clients' achievements, encourage teamwork and collaboration, and organize social events or activities. By creating a sense of belonging and camaraderie, you can reduce the chances of conflict and increase the satisfaction and retention of your clients.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?