登录查看更多内容

What do you do if your feedback in the translation field is met with defensiveness?

由人工智能和领英社区提供技术支持

When you provide feedback on a translation and it's met with defensiveness, it can be a delicate situation. In the translation field, where nuances and cultural sensitivities play a critical role, feedback is essential for ensuring accuracy and quality. However, it can sometimes be perceived as criticism, leading to a defensive reaction. It's important to navigate these moments with understanding and tact, ensuring that the feedback is constructive and the working relationship remains positive. By approaching the situation thoughtfully, you can turn a potentially negative experience into an opportunity for growth and improved collaboration.

在这篇协作文章中查找专家回答

由社区从 3 条内容中精选。了解更多

1 Understand Emotions

Understanding the emotional aspect of receiving feedback is crucial. Translators often invest a lot of personal effort into their work, so criticism can feel like a personal attack. When faced with defensiveness, take a step back and acknowledge the translator's feelings. Empathize with their situation and reassure them that your feedback is aimed at enhancing the translation, not undermining their skills. This can help lower defenses and foster a more open dialogue about the work at hand.

添加您的观点

Fady Bishay, CTP

Certified Translation Professional | 6 Years Arabic-English Translator | ProZ Certified Translator | ATA & ArTA Associate Member | 37+ Translation Certifications | Senior Linguist | Language and Localization Specialist
举报内容
Once, amidst the thorny process of collaborative editing, I stumbled upon the "Mirror Technique." Instead of directly offering corrections or suggestions, I began mirroring the original text back to the translator with my changes subtly integrated. I framed it as a reimagining of their work, asking, "How does this reflection resonate with you?" This approach not only softened the initial sting of criticism but also fostered a sense of partnership. It was as if we were two artists co-painting a landscape, each stroke of our brush blending seamlessly into the other's vision.

已翻译

赞

2 Communicate Clearly

Clear communication is key when addressing defensiveness. When providing feedback, be specific about the issues you've identified and avoid generalizations that can be interpreted as personal attacks. Use examples from the text to illustrate your points and explain why changes might be necessary. This approach helps the translator understand the feedback objectively and reduces the likelihood of defensiveness by focusing on the work rather than the individual.

添加您的观点

3 Foster Collaboration

Encouraging a collaborative approach can transform feedback into a positive experience. Instead of dictating changes, invite the translator to discuss possible solutions. This inclusion can empower them to take ownership of the revisions and view the feedback process as a team effort. Collaboration not only improves the translation but also strengthens the professional relationship by building mutual respect and understanding.

添加您的观点

4 Offer Support

Offering support is essential when dealing with defensiveness. Let the translator know that you are available to help them work through the feedback and that you appreciate their efforts. Offer resources or suggestions that could help them address the issues raised. This supportive approach demonstrates your commitment to their professional development and the quality of the project.

添加您的观点

5 Set Expectations

Setting clear expectations can prevent defensiveness from arising in the first place. At the start of the collaboration, discuss how feedback will be given and received. Establishing a standard process for reviewing and discussing translations can help normalize feedback and minimize emotional reactions. When expectations are clear, feedback becomes an anticipated part of the workflow rather than an unexpected critique.

添加您的观点

Silvi Nu?ez

Localization & Multilingual SEO for Websites & eCommerce ??
举报内容
Establishing a culture of transparency and openness is paramount to setting expectations. Prioritize discussions on feedback protocols at the project's onset, ensuring all team members are aligned on the process. Emphasize the importance of constructive criticism and mutual respect in these conversations, fostering an environment where feedback is valued as a means of improvement rather than criticism. By proactively addressing expectations, teams cultivate a shared understanding and approach to feedback, mitigating defensiveness and promoting collaboration.

已翻译

赞

6 Reflect and Learn

Finally, reflection is an important part of dealing with defensiveness. After addressing the immediate situation, reflect on how the feedback was delivered and received. Consider if there are ways to improve communication for future interactions. Learning from these experiences can help you provide more effective feedback in the future and can also offer insights into how to better handle defensive reactions when they occur.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

加载更多内容

Translation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What do you do if your feedback in the translation field is met with defensiveness?

1

2

3

4

5

6

7

1 Understand Emotions

2 Communicate Clearly

3 Foster Collaboration

4 Offer Support

5 Set Expectations

6 Reflect and Learn

7 Here’s what else to consider

Translation

给文章评分

感谢您的反馈

更多Translation相关文章

更多相关阅读内容