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What do you do if your feedback needs to be honest and compassionate?

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Navigating the delicate balance between honesty and compassion when giving feedback is a skill that can significantly impact your professional relationships and career development. Whether you're a manager, mentor, or colleague, the way you deliver feedback can either foster growth or create resentment. It's crucial to be truthful without being hurtful, and empathetic without being vague. This article will guide you through the process of providing feedback that is both honest and compassionate, ensuring that your message is received positively and constructively.

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Kimberly J. Worsnop

2X Top LinkedIn Voice for Coaching ??l Founder & CEO, Strengths to Success l Certified Gallup Clifton Strengths Coach l…

1 Understand Intent

Before diving into feedback, it's imperative to clarify your intentions. Ask yourself what you hope to achieve by providing this feedback. Your aim should be to support the recipient's growth and improvement, not to criticize or assert dominance. By focusing on the behavior or performance that needs change, rather than the person, you can maintain a constructive tone. Remember, the goal is to help the individual succeed, which in turn benefits the entire team or organization.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Prepare-se: Antes de fornecer o feedback, dedique um tempo para refletir sobre a situa??o e identificar claramente os pontos que deseja abordar. Certifique-se de entender completamente a situa??o e tenha exemplos específicos prontos para ilustrar seus pontos. Escolha o momento certo: Procure um momento adequado e privado para fornecer o feedback, onde ambos tenham tempo e espa?o para uma conversa aberta e construtiva. Evite abordar quest?es sensíveis em público ou em momentos de estresse.

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Avelino Fernández

Escribo post y newsletter, o desarrollo TU GPT Personalizado para que escriba como tú, con tu tono, tu acento, tu deje y tus chascarrillos. Cofundador de CopyWriting inmobiliario y de TU GPT personalizado.
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When giving feedback that needs to be both honest and compassionate, focus on being clear and direct about the facts while expressing your points in a supportive and empathetic manner. Use "I" statements to convey your perspective without placing blame, and emphasize your intention to help the recipient grow or improve. Offer specific examples and suggestions for improvement, and express confidence in their ability to change or adapt.

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2 Prepare Thoroughly

Preparation is key to delivering effective feedback. Take time to gather specific examples that highlight the issue. This approach not only provides clarity but also helps prevent the conversation from becoming emotional or personal. When you're prepared, you can structure your feedback to focus on observable actions and outcomes, rather than on assumed intentions or character traits. This level of detail shows that you have invested time and thought into understanding the situation, which can make the recipient more receptive to your message.

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Kimberly J. Worsnop

2X Top LinkedIn Voice for Coaching ??l Founder & CEO, Strengths to Success l Certified Gallup Clifton Strengths Coach l Lead Success Coach @ Seize The Second? l Make-A-Wish Board Member
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In preperation, I often also encourage gathering examples of what has also been done "right" or correctly. When delivering the honest feedback, make sure first to highlight a positive task completion or attribute. This allows the recipient to feel appreciated for their efforts first and be more receptive to the necessary feedback. When delivering the honest feedback, I find it is very important to isolate the item or behaivor and seperate it from the individual so they do not feel it is a personal attack, but something they can do something to correct. Once the feedback has been delivered, I find it beneficial to end on a positive note with something they are doing well overall.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Dedique um tempo para entender completamente a situa??o antes de fornecer feedback. Fa?a uma lista de observa??es específicas e exemplos concretos para respaldar seus comentários. Considere o contexto e as circunstancias que levaram à necessidade de fornecer feedback.

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3 Choose Timing

Timing can significantly influence how your feedback is received. Look for a moment when the recipient is most likely to be receptive, not when they are stressed or distracted. Ideally, feedback should be timely, given close to the event in question, to ensure relevance and effectiveness. However, it's also important to consider the individual's current emotional state and workload. Choosing the right time demonstrates respect for their circumstances and can make them more open to your insights.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Procure um momento adequado e um ambiente tranquilo para a conversa. Evite abordar quest?es sensíveis em momentos de estresse ou tens?o. Certifique-se de que ambos tenham tempo e espa?o para uma conversa completa e construtiva.

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4 Engage Empathy

Empathy is a powerful tool in delivering compassionate feedback. Strive to understand the recipient's perspective and feelings before you begin. Acknowledge any challenges they may have faced and recognize their efforts, even if the outcome wasn't as expected. By showing that you value their experience and are not just focused on the negative aspects, you create a supportive environment that encourages growth and learning.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Enquanto fornece feedback honesto, demonstre empatia e considera??o pelos sentimentos da outra pessoa. Evite críticas pessoais ou julgamentos negativos que possam minar a autoestima ou a confian?a da pessoa. Mantenha um tom de voz calmo e respeitoso durante toda a conversa.

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5 Communicate Clearly

Clarity is crucial when providing feedback. Use direct, yet kind language that leaves no room for misinterpretation. Avoid using jargon or overly complex explanations that could confuse the recipient. Instead, be concise and focus on actionable steps they can take to improve. This approach not only makes your message clear but also empowers the recipient to make positive changes based on your feedback.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Ao fornecer feedback, seja claro e direto sobre os comportamentos ou situa??es que est?o sendo abordados. Use exemplos específicos e observe os impactos desses comportamentos no trabalho ou nas rela??es interpessoais. Evite generaliza??es e seja o mais objetivo possível em sua avalia??o.

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6 Follow Up

Finally, feedback should not be a one-time event but part of an ongoing dialogue. Schedule follow-up meetings to discuss progress and address any new challenges that may have arisen. This continuous support reinforces your commitment to the recipient's development and provides them with additional opportunities to refine their skills and behaviors. A follow-up also allows for adjustments to be made if the initial feedback did not produce the desired results, ensuring a path toward improvement.

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Após a conversa, acompanhe a pessoa para garantir que ela esteja recebendo o suporte necessário para implementar quaisquer mudan?as sugeridas. Ofere?a orienta??o contínua e feedback adicional à medida que ela avan?a no processo de desenvolvimento. Reconhe?a e celebre os esfor?os e melhorias realizadas, demonstrando aprecia??o pelo comprometimento com o crescimento pessoal e profissional.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Gislene Gon?alves

GS Solu??es em Carreira | Mentoria profissional | Job Hunter | Psicologia | Desenvolvimento humano | Consultoria em carreira | Recursos Humanos | Recrutamento e Sele??o | 2025 é NOSSO | Open to work
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Ou?a ativamente: Após fornecer o feedback, dê à outra pessoa a oportunidade de expressar seus sentimentos e perspectivas. Ou?a atentamente suas preocupa??es e esteja aberto a receber feedback também. Demonstre interesse genuíno em compreender a perspectiva da outra pessoa e trabalhar juntos para encontrar solu??es.

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Grant Sundbye

On a Mission to Help 10,000 Koreans ???? Get Life-Changing International Jobs ?? | Top 1% Business English/Career Coach | Internationally Published Author ?? | 300+ Client Success Stories in 14 Countries ??
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As a career development coach, here's the feedback template I very often use with my clients.... 'I know how important <goal> is to you. I want to do everything in my power to make sure you achieve <goal> because <empathy/care>. In order for you to reach this goal, <avoid/stop negative action>. I'm not telling you this to make you upset or discouraged. It's because I know how much this matters to you and if I were in your shoes, I would want my coach to tell me the same thing.'

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What do you do if your feedback needs to be honest and compassionate?

1

2

3

4

5

6

7

1 Understand Intent

2 Prepare Thoroughly

3 Choose Timing

4 Engage Empathy

5 Communicate Clearly

6 Follow Up

7 Here’s what else to consider

Career Development Coaching

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What do you do if your feedback needs to be honest and compassionate?

1

2

3

4

5

6

7

1 Understand Intent

2 Prepare Thoroughly

3 Choose Timing

4 Engage Empathy

5 Communicate Clearly

6 Follow Up

7 Here’s what else to consider

Career Development Coaching

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