What do you do if your feedback is causing a breakdown in communication?

In my experience, when my feedback has caused a breakdown in communication at work, I have found it helpful to address the issue directly and promptly. I noticed that my feedback on a colleague's project was met with defensiveness and tension, hindering effective communication. To resolve the situation, I scheduled a one-on-one meeting with them. During the conversation, I actively listened to their concerns and frustrations, acknowledging their perspective and validating their feelings. I focused on using simple language and expressing my feedback in terms of specific actions or behaviors, rather than making personal judgments.

For me , when my feedback is causing a breakdown in communication,i'll talk clearly and honestly to show my goal and clarify if there is a misunderstanding because it really matters. My golden advice is to talk politely and be comprehensive and supportive to others .

Si mis comentarios están afectando negativamente la comunicación, primero reflexiono sobre su impacto y mis intenciones. Luego, me disculpo sinceramente por cualquier malentendido o da?o causado. Escucho activamente las preocupaciones de la otra parte y me comprometo a mejorar la calidad de mis interacciones. Adopto un enfoque más empático y considerado, buscando entender mejor las perspectivas del otro. Además, establezco límites claros para futuras interacciones y busco soluciones constructivas para resolver cualquier conflicto surgido. La comunicación abierta, la empatía y la disposición a cambiar son fundamentales para restaurar relaciones sanas y productivas.

When feedback starts to derail communication, firstly, I'd consider the timing and setting; is it conducive to a constructive conversation? Then, I'd focus on the language used, ensuring it's clear, respectful, and solution-oriented. Active listening becomes paramount; understanding the other person's perspective can defuse tension. Flexibility is key; being open to adjusting the feedback delivery method can make all the difference. Lastly, I'd emphasize empathy, acknowledging emotions and validating concerns to rebuild trust and foster healthier communication channels.

Listen: Pay attention to the other person's reaction and concerns. Let them share their perspective without interruption. Clarify: Ask questions to better understand their point of view and how your feedback affected them. Reframe: Restate your feedback in a different way, focusing on constructive advice and using neutral language. Apologize: If necessary, apologize for any unintended offense. Find common ground: Work together to find a solution or compromise that respects both perspectives.