What do you do if your executives struggle to solve complex issues?

If executives cannot solve complex issues, the first thing we have to focus on is Determining the route cause of the issue, Is it because of lack of experience, lack of knowledge, lack of skills and so on Then Conducting Skills assessment to identify the needed training and it can be through coaching, On job training, Workshops or Sessions and this definitely will empower them with the right tools to take such decisions and overcome the challenges

What do you do if your executives struggle to solve complex issues? I help executive clients with the ONE Model: we start with O - Optimize the resources (360 of the complex issues, what is the knowledge gap? who could this task be delegated to?...), second, N - Navigate the change (what are the best options to consider to solve, upskills? delegate...), third E - Empower to take action and make it happen! Executives are driven and assessed by results. They need to unlock their potential to drive results.

I typically establish clear expectations and objectives, breaking them down into smaller milestones. I emphasize key points and areas that require extra attention. Cultivating this approach throughout the organization isn't simple; it requires dedication. It begins with the founders, extends to the core team, and permeates through each level of the organization.

In such case our main objective should be to ascertain the main reason behind this whether it’s a Will or Skill ? Based on the finding we will determine our action plan . If it is a “ Will “ then we need to counselling, encouragement etc . And if we found the reason it’s “Skill “ then this might involve offering additional training, bringing in outside experts or consultants, collaboration with team members or even considering restructuring responsibilities to better align with their strengths. It's essential to address the issue proactively to ensure the organization can effectively navigate challenges.

Encourage open communication and brainstorming sessions where executives can share their perspectives and insights. Consider implementing structured problem-solving frameworks such as design thinking or root cause analysis to break down complex issues into manageable components. Provide access to relevant data and resources to support informed decision-making. Additionally, consider bringing in external expertise or consultants to offer fresh perspectives and insights.

A resolu??o de problemas complexos muitas vezes requer uma abordagem colaborativa. Promover a colabora??o entre os executivos e outras partes interessadas relevantes pode trazer perspectivas diversas e solu??es inovadoras para os desafios enfrentados. Estabelecer equipes multidisciplinares e incentivar o compartilhamento de conhecimentos e experiências pode potencializar a capacidade de encontrar solu??es eficazes.

Fomentar la colaboración entre los ejecutivos es fundamental para abordar problemas complejos de manera efectiva. Al alentar el intercambio de perspectivas y conocimientos, se aprovecha la diversidad de experiencias dentro de la organización. Esto puede lograrse mediante reuniones interdepartamentales, sesiones de lluvia de ideas o grupos de trabajo estratégicos. La colaboración no solo impulsa soluciones innovadoras, sino que también fortalece la cohesión del equipo directivo y su compromiso con los objetivos compartidos. Es un enfoque poderoso para enfrentar desafíos y promover un liderazgo efectivo.

Absolutely, fostering collaboration among executives is crucial. I propose not only encouraging cross-departmental meetings and brainstorming sessions, but also leading by example in actively participating. Let's set clear goals for these collaborative efforts and utilize the best communication tools to ensure everyone's voice is heard and progress is tracked effectively. This will help us leverage the collective expertise within our organization and build a strong sense of unity among the leadership team.

The best way to foster critical thinking is in 3 simple steps. Encourage your team to "Pause. Reflect and Act" Don't make strategic thinking an event or a major skill. Break it down in to byte sized behaviors. It's easy to quantify behaviors and be able to track them. Some examples: "What are the 3 things I want my team to do before sending that email?" "What should my team do before they start working on a requirement?" "What should my team do when there is a critical requirement that comes in?" Help them make "Take-off" lists. Strategic thinking is an ability to simplify things. Make it simple. Keep it simple.

We get stuck in our daily responsibilities, which does not always allow us to see the bigger picture. We need to be strategic thinkers, but how do we do this? The answer is not to do this all on your own. Seek different perspectives and write down thoughts to share with others. Be collaborative and think not just about what is right in front of you, but what is hidden. Truly understand the impact of each decision you and your peers make and can make. Overall, take a step back and think of all possible outcomes.

Diante de problemas complexos, é essencial adotar uma abordagem estratégica. Isso envolve analisar cuidadosamente o contexto, identificar as principais quest?es e definir objetivos claros. Os executivos devem ser capazes de desenvolver e implementar estratégias eficazes que considerem os recursos disponíveis, os riscos envolvidos e os resultados desejados a longo prazo.

Creo que el desarrollo del pensamiento estratégico entre los ejecutivos es fundamental en cualquier organización. Anticipar el impacto a largo plazo de las decisiones y planificar en consecuencia es crucial para el éxito a largo plazo. Alentando a los líderes a considerar múltiples escenarios y resultados posibles, se preparan para enfrentar desafíos con mayor eficacia y adaptabilidad. Esta habilidad no solo mejora la toma de decisiones, sino que también fortalece la capacidad de liderazgo y la capacidad de la organización para navegar por un entorno empresarial en constante cambio.

Accept the complexity of the task, Re-Address the failed approach. Now garner new approach from the origin. Failure gives us an option to learn the not working ways which paves way for the creative approach! Thus Critical thinking is a polished attitude towards the Complex Issues.

Emotional intelligence is indispensable when addressing complex issues, as it enables executives to manage stress, navigate interpersonal dynamics, and make sound decisions under pressure. Developing self-awareness, empathy, and relationship management skills cultivates resilience and fosters effective collaboration in tackling intricate challenges.

A inteligência emocional desempenha um papel crucial na resolu??o de problemas complexos, especialmente em situa??es de alta press?o e estresse. Os executivos precisam ser capazes de gerenciar suas próprias emo??es e entender as emo??es dos outros para facilitar a colabora??o, tomar decis?es assertivas e manter o foco no objetivo final.

E.I. has been a sensitive area since always. A great leader should have this side developed no matter the day's we are living. So no matter the times we are HR should have in their KPIs for each person at least 1 course/year about developing this area. For managers I would go for at least 1/Q

Absolutely, boosting emotional intelligence (EQ) is crucial for our executives. High EQ fosters self-awareness, self-regulation, motivation, empathy, and social skills. This translates to better stress management, effective team leadership, and a positive work environment. Training programs can help executives understand and improve their emotional responses, leading to more effective problem-solving, communication, and conflict resolution. Let's explore training focused on developing specific EQ skills, such as active listening and stress management techniques.

A resolu??o de problemas complexos muitas vezes requer uma abordagem adaptativa e flexível. Os executivos devem estar comprometidos com a aprendizagem contínua e o desenvolvimento de novas habilidades e conhecimentos relevantes. Isso pode envolver a participa??o em programas de treinamento, a busca por mentoria ou coaching e a análise de casos de estudo e melhores práticas.

We will never be experts, there is always something new to learn or a skill to improve on. We can help avoid or correct complex issues by staying up to date with aligned news/research, taking on a new class/podcast, learning what made your peers so successful today, etc. Just because an executive has reached such a high status in their organization shouldn't stop professional growth.

In a time when the technology is fast evolving the learning path for each of us should have the same approach. To be a continuous learner in your domain. What the company's should do is to have a learning path for each area and to make sure that people are up to date to the changes and to prevent lack of knowledge.

Absolutely, promoting a culture of continuous learning is essential. The business landscape is constantly evolving, and our executives need to stay ahead. We can encourage lifelong learning by providing access to relevant publications, professional organizations, and industry conferences. But let's also explore online courses, podcasts, and even peer-to-peer learning opportunities within our organization. Furthermore, let's create a culture of knowledge sharing within the leadership team. By actively sharing insights gained from learning experiences, we can ensure everyone benefits from the latest knowledge and fosters a truly collaborative learning environment.

Em um mundo de constante mudan?a é necessário que haja aprendizado constante, mesmo para profissionais do nível executivo. Mas neste estágio de carreira geralmente n?o se faz necessário uma nova gradua??o ou especializa??o, cursos de atualiza??o ou até mesmo imers?es já s?o suficientes para renovar e atualizar o conhecimento dos executivos.

Reflection is a powerful tool for executives grappling with complex issues. Encouraging regular self-assessment and debriefing sessions enables executives to evaluate their approaches, learn from past experiences, and refine their strategies accordingly. Cultivating a culture of reflective practice fosters individual growth and organizational resilience in navigating complexity.

A prática reflexiva é essencial para aprimorar a capacidade de resolver problemas complexos ao longo do tempo. Os executivos devem dedicar tempo para refletir sobre suas experiências, avaliar os resultados de suas a??es e identificar li??es aprendidas. Isso permite que eles ajustem suas abordagens e melhorem continuamente suas habilidades de resolu??o de problemas.

I found it is best to simply ask questions to help executives solve complex issues. We need to reflect on the "why" and ultimately dig deeper to find a solution. Why and how did this issue begin? What has changed? Have you experienced this issue before? If so, what was your solution in the past? Did this work? Have other peers experienced this issue and how did they resolve? Let's reflect on what has happened to find a solution.

You can form a group of people were they can share the experience they have gone through. For eg. one can share the experience and the others can be observers. They could also do a brainstorming and come with solution.

First you have to understand the nature of complex issues. Then you have to identify and define the problem. You have to gather reliable data for identifying and defining the problem. Then break the issues logically. Gather all the solutions from the team and implement the best solution. Later evaluating the solution. This has to be done in a quick pace so that we can move forward.

Coach and mentor executives through tailored sessions, leveraging brainstorming workshops to tackle complex issues collaboratively. Encourage data-driven decision-making and critical thinking while offering guidance and support. Coach individuals by actively listening, clarifying goals, asking insightful questions, exploring alternatives, providing feedback, supporting decision-making, monitoring progress, and facilitating reflection. These strategies enhance problem-solving skills and decision-making abilities.

It's essential to consider the organisational context and external factors influencing the complexity of issues. Providing adequate resources, establishing clear communication channels, and promoting a culture of experimentation and risk-taking can further support executives in addressing complex challenges effectively. Additionally, fostering a supportive environment where failure is viewed as an opportunity for learning encourages innovation and resilience in the face of complexity.

Supporting executives in honing their problem-solving skills requires tailored training and mentorship. From my perspective, offer targeted workshops or coaching sessions focused on critical thinking, decision-making, and strategic planning. Provide opportunities for collaborative problem-solving exercises and case studies to enhance practical skills. Encourage executives to seek diverse perspectives and leverage interdisciplinary expertise when tackling complex issues. Foster a culture of continuous learning and experimentation to promote innovation and adaptability in problem-solving. By investing in executive development, organizations can empower leaders to navigate complexity with confidence and agility.

Muchas veces percibimos a los ejecutivos como sujetos aislados del resto de los equipos. Es una vieja visión de las empresas que son muy grandes y otras no tanto, vieja escuela podemos llamarlo. No es fácil trata de proponer más empatía para escuchar nuevas propuestas ni para adaptarse o actualizarse a nuevas prácticas, sin embargo no es imposible. Definir una estrategia de abordaje de los temas más complejos hará que podamos, paulatinamente, ir tratando otros. Hacer las preguntas correctas y pensar en conjunto posibles soluciones, puede ser una vía.