What do you do if your employees struggle to safely use new technology?

It's important to find what is the root cause. Engage the team and get their feedback. Review the risk assessment and control measures. Train the team and communicate to them the revised risk assessment and controls. On the new technology it's important to keep training and retraining continuously and get the vendor of the technology to train the operators adequately. Create an avenue for feedback from the teams and address their concerns as they come. Plan for regular review sessions with the team to check on their progress for continuous improvement.

Some actions business leaders can take to create a culture that fosters better tech adoption: 1. Incentivize technology use: Offer rewards or recognition for employees who embrace new tools. 2. Invest in infrastructure: Ensure that the necessary hardware, software, and training resources are available. 3. Make reskilling and learning part of the plan: Provide ongoing training to help employees adapt to changes. 4. Avoid piecemeal implementation: Introduce new tech comprehensively rather than in isolated fragments. 5. Understand government and policy implications: Remember, a supportive environment and effective communication can make a significant difference in helping employees embrace new technology!

Incorporating both theoretical and hands-on sessions enhances understanding and operational proficiency. Consider diverse learning styles, offering visual aids, written manuals, and one-on-one instruction. By addressing varied preferences, training programs ensure thorough comprehension and promote safe technology usage, fostering a culture of workplace safety and proficiency.

Ayudar a tus empleados a usar la nueva tecnología de manera segura requiere un enfoque multifacético que combine capacitación, soporte continuo, medidas técnicas y una cultura de seguridad sólida. Al implementar estas estrategias, puedes minimizar los riesgos de seguridad y asegurarte de que tus empleados estén bien equipados para usar la tecnología de manera efectiva y segura.

Communicate through emails, workshops, or briefings in clear, jargon-free language. This ensures comprehension and application by all employees, regardless of technical background. By keeping the team informed, you foster a culture of adaptability and proactive risk management, enhancing overall safety and operational efficiency.

Encourage open communication for employees to voice concerns and suggestions, fostering hazard identification and ownership. Recognize and reward safe practices to reinforce their significance. This inclusive approach cultivates a workplace where safety is prioritized, ingrained in everyday operations, and supported by all levels of the organization. Ultimately, it fosters a safer and more proactive work environment.

To make people aware of the contact person who will promptly resolve any technical issues, the focal person should be reachable via phone call, WhatsApp, or email.

I remember when I started creating IMS InterLink for my previous organization, many employees faced difficulties in adapting to the new technology and digital processes. Several series of group training sessions were conducted, but a few employees still faced challenges. One-on-one coaching is the best solution for those struggling. Never give up in delivering the methodology.

It's important to keep engaging the teams and get feedback on the challenges they are facing. Review the risk assessment, Plan for more training programs to create awareness on the new technology. Keep monitoring the progress, engaging the teams and review for continuous improvement.