What do you do if your emotional intelligence fails during difficult conversations?

So, you're in the middle of a tough conversation, and suddenly, your emotional intelligence decides to take a vacation! Don't panic, my friend. First things first, take a deep breath and remind yourself that it's totally normal for emotions to flare up during challenging discussions. Next, try to refocus your attention on actively listening to the other person instead of getting caught up in your own feelings. If you catch yourself reacting emotionally, take a moment to regroup and consider how you can respond in a more composed manner. Remember, nobody's perfect when it comes to dealing with strong emotions, so give yourself some grace, and don't be afraid to apologize if you say something out of line.

If emotional intelligence lapses during tough conversations, first pause and acknowledge your feelings to regain control. Practice active listening, focusing on the other's perspective. If overwhelmed, suggest a brief break to calm down. Afterward, reflect on what triggered your response and how you can manage better in the future. Seek feedback and consider EI improvement resources like workshops or coaching. This approach enhances your EI skills, aiding personal growth and improving professional interactions.

If your emotions flare during a tough conversation, take a tactical pause. Excuse yourself briefly to breathe and collect yourself. Acknowledge your own state ("I'm feeling a little heated, can we take a moment?") and suggest resuming when you're both calmer. This shows professionalism and allows for a more productive discussion.

When your emotional intelligence fails during difficult conversations, Take a deep breath or pause, try to recognize the emotions you are experiencing or just ask for a break or suggest revisiting the conversation at a later time. So that you can come back within the process/discussion. Think, it’s normal that anyone could be impulsive. Better, One can try to understand the speaker’s perspective & imagine yourself at his place could be a better option to feel others POV to respond thoughtfully. One can also take help from other team members, their opinions & suggestions on manage the failure of emotional intelligence at certain point.

Part of emotional intelligence is awareness. It takes time but once you realize that the only thing you control in most situations is your reaction then your emotional intelligence won't falter. However until you get to the point of understanding that others people's issues and complaints even about you are not your problem and to not take them personal you have to look at each situation from the other person's shoes. In any professional setting its best to not let emotions come into play at all. Remember thoughts create emotion which creates. Behavior so reacting on emotions can hurt your career if not thought through very carefully

Before blaming someone else for a difficult conversation, it's important to assess whether we are prepared to face it with empathy and maturity. One piece of advice that I find very useful is trying to put yourself in someone else's perspective. While it's really important to acknowledge your feelings, this exercise can be a good way to see that you could be acting in a similar way to the other person if you were in their shoes. This way, it is easier to take a more diplomatic view and reach an agreement.

To calm things down, take a moment to gather your thoughts. Listen to the other party's perspective without interruption. Even if you don't agree, acknowledge their emotions and concerns. If necessary, suggest taking a break and returning later when emotions have cooled.

Reframing thoughts without accepting and releasing the emotions is incredibly challenging. Many of those triggered emotions are very deep and so reframing is practically impossible. The reframe happens more easily after releasing the emotions. Consciously accept and feel the emotions, and in doing so, the reframe will happen naturally.

Clarity comes from successfully letting go. You do not need to create clarity but 'seek' it. Put on your Indiana Jones hat and seek clarity at the level of feeling. Clarity is always present but hidden beneath the layer of charged emotions.

Strive to build trust as positive relationships facilitate future collaborations. A calm demeanor helps focus on problem-solving rather than personal attacks. I also believe in being open to compromise and recognizing that concessions may be necessary for a mutually beneficial outcome.

We're all open to experiencing moments when our emotional intelligence falters. It's important, though, to realize when that happens, recognize the clues, take a minute, and just breathe. Reframe your thoughts so you're able to better express yourself and show better empathy." Using "I" statements to articulate feelings helps in owning our emotions and fostering a sense of accountability. It's about communicating assertively while maintaining respect for the other party's viewpoint.