What do you do if your emotional intelligence is hindering your consulting effectiveness?
Emotional intelligence (EI) is the ability to understand and manage your own and others' emotions, and to use them effectively in different situations. EI is crucial for consultants, who need to build rapport, trust, and influence with their clients, colleagues, and stakeholders. However, sometimes your EI can backfire and hinder your consulting effectiveness. Here are some common scenarios and tips on how to overcome them.