What do you do if your customer retention job is affecting your work-life balance?

So many bandwidth issues start with people biting more than they can chew. Saying no is an important skill everyone must develop. How do you say no? - you prioritise your work - you validate those priorities with your manager for agreement - you communicate your priorities to your colleagues and counterparts - when new things arise, you weight it against your top priorities

Uma abordagem pode ser reavaliar e priorizar as tarefas dentro do trabalho de reten??o de clientes, identificando aquelas que s?o mais eficazes e demandam menos tempo. Outra estratégia é buscar apoio e compartilhar responsabilidades com colegas de equipe, de modo que o ?nus n?o recaia inteiramente sobre uma única pessoa. Comunica??o aberta com líderes e colegas sobre as dificuldades enfrentadas também pode levar a solu??es colaborativas. Priorizar o autocuidado e reservar tempo para atividades que nos energizam e nos trazem alegria é fundamental para manter a saúde mental e emocional. Lembre-se, nosso bem-estar pessoal é t?o importante quanto nosso desempenho profissional.

To address work-life balance challenges in a customer retention role, establish boundaries and prioritize self-care. Communicate openly with your employer about your concerns and explore flexible work arrangements or workload adjustments. Delegate tasks where possible and streamline processes to increase efficiency. Set realistic goals and manage time effectively to reduce stress. Invest in personal well-being through hobbies, exercise, and social activities. Seek support from colleagues, friends, or a professional counselor if needed. Balancing work and personal life is crucial for long-term success and well-being.

Keeping happy customers and a happy you can feel like a constant tug-of-war in a customer retention role. Here's how to find balance: Set clear work hours and stick to them, even remotely. Prioritize tasks ruthlessly, tackling high-impact issues first. Utilize technology for repetitive work, freeing you for complex situations. Schedule regular breaks to disconnect and recharge. Don't be afraid to delegate or seek help from colleagues during busy periods. Finally, prioritize your well-being with stress-management techniques. By creating this sustainable work rhythm, you'll be energized to excel in both your career and personal life.

1. Communicate - Express your concerns with your supervisor or Head of department. Discuss potential adjustments to workload or scheduling to achieve a better balance. 2. Prioritize tasks - Identify key responsibilities and focus on essential tasks to streamline your workload and reduce stress. 3. Set boundaries - Establish clear boundaries between work and personal time, ensuring you allocate sufficient time for relaxation and rejuvenation outside of work hours.

What many people don’t take advantage of is the fact that if you are working with multiple timezones, you get to design your own schedule. For example: - go to the gym in the morning, if you have no client calls - wrap up after lunch for the afternoon, if you will do a couple of calls in the evening Designing your schedule to fit your needs outside work is a huge perk!

Ao estabelecer limites, estamos nos capacitando a dizer 'n?o' quando necessário e a priorizar nossas próprias necessidades. Isso inclui definir horários específicos para o trabalho e para o descanso, evitando o esgotamento e promovendo uma maior qualidade de vida. Além disso, estabelecer limites também envolve comunicar claramente nossas expectativas aos colegas de equipe e líderes, para que todos estejam cientes dos nossos horários e disponibilidade. Isso ajuda a reduzir a press?o e o estresse relacionados ao trabalho, permitindo que possamos nos dedicar plenamente às nossas atividades pessoais quando estamos fora do escritório.

As more and more people work from home, it’s also important to foster human connection. Coming out of a difficult call and not having anyone to chat to can be hard. Find work buddies that you can have informal chats with!

One thing I found helpful is daily find space in your day to unplug. Just completely zone out from all the stresses, reset and return. My own favourite is music so I plug in and 'unplug' and the playsuit depends on the level of zoning out I need to do?? Exercise another great balancer.....anything really that tunes you out and into yourself. Customer facing can be so rewarding but well we all have had those calls that linger long after the goodbye ??

"Desenvolver hábitos de autocuidado é crucial para equilibrar vida pessoal e profissional, especialmente quando o trabalho de reten??o de clientes se torna exigente. Priorizar momentos de descanso, desconectar-se do trabalho após o expediente e buscar apoio quando necessário s?o passos essenciais. Investir em autocuidado n?o é um luxo, mas sim uma necessidade para preservar nossa saúde e bem-estar, capacitando-nos a enfrentar os desafios com mais clareza e resiliência."

Es fundamental mantener un equilibrio entre la vida personal y la vida laboral, no podemos enfocarnos solo en una de las dos descuidando la otra, en mi opinion personal si la retención de clientes afecta la calidad de vida debemos replantear y ajustar para que tenga un equilibrio o contratar mas personal para que esta carga baje y si esto no lo soluciona en ultima instancia optar por no abarcar tantos clientes y enfocarnos en un publico mas objetivo que nos permita trabajar y vivir en un entorno saludable.