What do you do if your credibility as a new Account Manager is in question by clients and colleagues?

Firstly acknowledge the concerns and take a step back to understand why your credibility is being questioned, what incidents or misunderstandings have led to this perception. Transparency is the key, have a clear communication with Clients. Seek feedback to understand their perspective and be open to address any issues at hand. Ask for guidance across teams/colleagues who might have delivered in such situations in the past, they can offer valuable insights, and resources to help you navigate challenging situations and rebuild your credibility . Work on upskilling yourself as Account Manager through trainings/networking. Know that failures are the pillars of success, so utilize your failure as a stepping stone to move ahead

1. Please remember: to climb the high mountain of trust, you should start with the first regular steps along the fields of routine. You can talk about your merits as much as you like, but only your real, regular actions can influence your authority. 2. Be honest. Don't pretend to be something you're not. Don't hide behind clever words. Keep your promises. Don't speak badly about colleagues and clients, don't gossip, don't discuss things behind their backs.

If your credibility as a new Account Manager is in question by clients and colleagues, it's essential to take proactive steps to rebuild trust and establish yourself as a reliable and competent professional. Here's what you can do: 1.Acknowledge the Issue 2.Seek Feedback 3.Demonstrate Competence 4.Build Relationships 5.Deliver on Promises 6.Be Transparent 7.Seek Mentorship and Guidance 8.Continuously Improve 9.Stay Positive and Resilient: 10.Earn Trust Over Time By taking these proactive steps to address credibility issues, you can rebuild trust, earn respect, and establish yourself as a credible and trusted Account Manager among clients and colleagues over time.

1. Keep stakeholders informed of key points in your workflow. Make sure they actually know what's going on (there's a difference between formally sending/reading a report and actually being in control of the situation). 2. Be clear and simple in your wording. Avoid complex phrases, double meanings and jargon. Remember that it is often not only what you say, but how you say it that matters. Watch your tone and gestures. Be calm, honest, confident, respectful, caring and friendly. 3. Good communication requires active listening skills. Be attentive to your interlocutor, do not interrupt him, ask clarifying questions if you do not understand something.

1. Focus on key goals, pain points, needs of the client and your company, and constantly look for opportunities to provide maximum value. 2. Constantly develop, learn, improve your skills and use them in practice. Solve problems with courage. Don't be afraid to take responsibility. Manage your emotions in any situation and find optimal solutions.

1. Build a system of mutual regular feedback; it's one of the important parts of a long, productive relationship. 2. Be grateful for all the feedback you receive - it allows you to improve and provide more value to the client, your company and your team. Do not take negative feedback as an insult, do not be offended or angry.

1. A good mentor can be your guiding light as you build your authority within the organization. 2. Before you start looking for a mentor, identify your specific goals and the problems you need help with. 3. Try to find a mentor among senior account managers; most likely they have practical experience that is valuable to you.

1. A good approach is to maintain composure, calm, a clear mind and a sense of gratitude regardless of external circumstances. It's not easy, it takes years of training and practice. However, as long as your internal state is 100% dependent on external circumstances, it will be difficult for you to continue moving along the path of account management. 2. Keep your focus on the goals, pains and needs of the client and your company, do everything possible to bring maximum value, and be true to your principles.

1. Please remember: trust takes time; focus on your work and let the team get used to you. 2. Look for opportunities to bring maximum value to your company, colleagues and clients. 3. Promise only what you are actually willing to deliver; don't promise what you can't deliver. Keep your promises. 4. By your example, create an atmosphere of respect, care, gratitude and goodwill around yourself. Good luck!

Ensure transparency in your interactions with clients and colleagues by openly addressing any concerns or doubts regarding your credibility. Proactively communicate your qualifications, relevant experiences, and commitment to delivering value. Additionally, be honest about any limitations or areas where you may be seeking further development. By demonstrating transparency, you not only build trust but also show integrity and authenticity, which are essential for establishing credibility as a new Account Manager. This approach fosters open communication, reduces skepticism, and reinforces your dedication to building strong, honest relationships with clients and colleagues.