What do you do if your communication skills are not impressing in an interview?

1 Identify your strengths and weaknesses

Before you go to an interview, it's important to assess your communication skills objectively. What are you good at and what do you need to work on? For example, are you confident and articulate, or do you tend to ramble and stutter? Do you listen and respond well, or do you interrupt and talk over the interviewer? Do you use appropriate body language and eye contact, or do you fidget and look away? Be honest with yourself and ask for feedback from others if possible.

2 Prepare and practice

One of the best ways to improve your communication skills is to prepare and practice. Research the company, the role, and the interviewer. Anticipate the questions they might ask and prepare your answers. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements. Practice your answers out loud, preferably with a friend or a coach who can give you constructive criticism. Record yourself and watch how you sound and look. Pay attention to your tone, pace, volume, and clarity.

3 Be positive and enthusiastic

Another key aspect of communication skills is to show your positive and enthusiastic attitude. Interviewers want to see that you are passionate about the role and the company, and that you can fit in with their culture and values. Smile, nod, and use affirmative words like "yes", "great", "absolutely". Express your interest and curiosity by asking relevant and insightful questions. Avoid negative words like "no", "but", "however", or "unfortunately". Don't complain or criticize your previous employers, colleagues, or situations.

4 Adapt and improvise

Sometimes, despite your preparation and practice, you might encounter unexpected or challenging questions or situations in an interview. This is where you need to adapt and improvise your communication skills. Don't panic or freeze. Take a moment to think and breathe. Ask for clarification or repetition if you didn't understand or hear the question. Use examples or stories to illustrate your points. If you don't know the answer, admit it and explain how you would find out or learn. Be flexible and open-minded.

5 Follow up and reflect

After the interview, don't forget to follow up and reflect on your communication skills. Send a thank-you email to the interviewer, reiterating your interest and value for the role. Ask for feedback if possible, and learn from it. Identify what went well and what didn't. Celebrate your strengths and work on your weaknesses. Seek professional help or coaching if you need more guidance or support. Remember that communication skills are not fixed or innate. They can be improved with practice and feedback.