What do you do if your clients' resilience is affecting your ability to advocate for them?

Firstly, I self-reflect and take into account any prejudices that might have influenced my perspective. Acknowledging the client's resilience as an asset is crucial as it demonstrates their strength to overcome barriers; then, I collaborate with them to identify strategies that relate to their strengths; if they favour specific approach, I modify my advocacy to accommodate their decisions. I also make sure I am connecting them with resources and supports that reinforce their strengths during this process.

In my experience, once you understand the clients un-met needs and their strengths(resiliency), it is time for you to build up the skill sets they need to advocate for themselves. It is important to understand that you will most likely not be there to advocate for them all the time. What other strengths, when coupled with resiliency, will make for the best outcome for the individual. If you are not acknowledging systems level impacts or gaps or knowledge in your own cultural humility, this can also cause resistance to occur.

J'utilise personellement un outil de diagnostic qui permet de mesurer le niveau de résileince d'une personne. Ce diagnistic met en avant les points forts et les points de progrès de la personne. La restitution permet de donner mon avis et d'aider la personne à prendre conscience de là ou elle en est.

Find out which particular aspects clients might overlook in recognizing their requirements for assistance. Grasp their viewpoints thoroughly and pinpoint any deficiencies in their awareness or comprehension of the current issues.

Building a relationship on trust is key. Clients can be hard to support if they dont feel the support offered is genuine. Its also okay to match client with other avenues of support if the connection is not working.

The person that you’re advocating for can sometimes feel as if they’re having to release control and that can be a huge emotional challenge especially if they’re used to being the strong one. Finding ways to assure them that you’re on their team and they still have the final say can go a long way in building a trusting relationship.

Supporting a client whose resilience is affecting advocacy involves building a trusting relationship, acknowledging their strengths, and gently exploring alternative perspectives. By validating their resilience while gently guiding them to recognize when it might hinder their progress, you can collaboratively find strategies to advocate effectively while respecting their autonomy and strengths.

I totally agree with this viewpoint because, it is not uncommon for someone to be resistant to change is you do not take time to build rapport. Not because someone is in need of help, they will jump up at the first mention of it. Helpers have to prove themselves as genuine, and sincere. Invest time to help them understand how the support you intend to provide can benefit them.

Equip clients with the knowledge and resources to understand the importance of advocacy in their situation. Educate them about their rights and the potential impacts of taking or not taking action.

The facts remains that empowering a very resilient client is very important for their cooperation with you towards ensuring that all needs advocating for are acceptable by them and they are at some point allowed to make some informed decisions about their needs while I guide them through.

Empowerment lies at the heart of effective case management. Guiding rather than dictating empowers clients to make informed decisions about their care. Offer information and choices, enabling them to retain control over their lives. This approach honors their resilience and nurtures self-efficacy. Empowered clients are more open to receiving assistance and perceive you as a collaborator in their journey, not just a supervisor

La responsabilité du coach est d'aider la personne à élargir son champ de possibilité. A travers des questionnement ou des exercices, le coach amène son client à voir d'autres points de vues, d'autres manière de faire. C'est le coaché qui va décider de conserver pour lui ce qui se passé dans la séance. Ce n'est pas au coach de lui dire ce qu'il faut faire (sion le coaché ne serait pas autonome).

I have found the power of choice to be huge in empowering clients of all ages. When working with individuals, especially in crisis, it is often providing them two options, both with the same outcome. For example, if you know someone needs to be connected to support services, simply saying, you need to talk to someone isn't going to be effective. Instead, "Thank you for sharing that information with me, it does seem like you are going through a lot, Would you like to: Come with me to talk with Mr. ChunSeeley or take a few minutes to gather your things then we can walk down together to Mr. ChunSeeley?"

Involve clients in the planning process of advocacy efforts. Ensure they feel their input is valued and that the advocacy strategy aligns with their comfort levels and preferences.

Lors des séances, le coaché trouve de nouveaux modes d'actions qui lui seront profitables. En intercession, il les met en oeuvre et observe ce que cela a comme conséquence pour lui comme sur son entourage.

Ensure the client knows that you are working in collaboration with them to develop strategies that aligns with their goals and values. Encourage them to take an active role in the advocacy process.

Comme dans tout projet, la vision partagée et organisée permet d'être guidé sans remettre en cause continuellement. Un consultant doit être capable de vendre une mission argumentée en fonction d'un résultat bien identifié. Un résultat identifié est mesurable et quantifiable sans difficultés ou contraintes.

It is essential to ensure the client knows that your work as a Case Manager is for their benefit; however, that the primary change-maker is done by the client with Case Manager support. Empowering your clients to make educated, informed decisions helps not only to progress their resiliency it also helps to support self-reliance and independence. The majority of clients I have worked with already have a high level of resilience and independence and those characteristics are necessary for them to reach future achievements when a Case Manager is no longer involved in their cares. It is important not only for the Case Manager but for the client to be sure the client is directing their care and the Case Manager is serving as a guide.

Acknowledge and respect clients’ wishes to handle situations themselves or to decline certain forms of support. Maintain professionalism by supporting their decisions and offering assistance as needed.

Respecting boundaries strengthens Case Management to Client rapport and allows for space to recognize a history of potential decision making done FOR the client; often as a result of individual or systemic abuse of power or trauma done to the client throughout their life. The Case Managers ability to empower clients and collaborate planning serves as a base for respecting client boundaries. It is also essential for the professional Case Manager to maintain boundaries in their professional role and not to favor clients, overstep or over-integrate into their lives when those actions are not beneficial to the client.

Respecter les limites est le plus compliqué quand on est consultant. Le dirigeant et décisionnaire c'est le client même si sa position ne convient pas. Raison de plus d'avoir con?u en amont un plan détaillé. Il suffira de le rappeler si en cours de route les choses changent. Gérer une position de pouvoir est une question d'égo. Un consultant vend une prestation de service pour permettre à un tiers d'atteindre un résultat. C'est le client qui décide quel résultat, pour quel service et quel budget. Le consultant reste concentré sur le défi et sa stratégie.

De notre expérience, nous faisons confiance au clients pour savoir ce dont il a besoin. Notre client n'attends pas un "béni oui oui". Le r?le d'un coach est également de savoir challenger avec bienveillance son client.

Educating clients about the benefits of available services is essential, but it's equally important to empower them to make informed decisions about their own well-being. By acknowledging their autonomy and allowing them to retain control over their choices, we not only respect their dignity but also reinforce the foundation of trust upon which our relationship is built. In essence, our role is to serve as guides and facilitators, offering guidance and support while recognizing and respecting the boundaries our clients establish. By working within these boundaries and fostering open communication, we can empower individuals to navigate their own paths towards healing and resilience.

I have found when working with resilient clients your strategy needs to adapt in order to still allow active participation in the plan of care. After you’ve established trust, created open dialogue, and set boundaries, you can then determine where the client needs additional support. The areas and gaps that are then identified are the areas where you can then work collaboratively with the client to achieve their goals through their tenacity and your advocacy on their behalf.

Engagement is key in solving issues with clients' cooperation in many of our efforts to provide support. Getting to the root of their reservations and building trust are paramount to successful advocacy.

Each client is unique hence case manager must be flexibe enough to apply different approaches .The case manager should take note of gaps that might hinder advocacy effort such as observing bounderies and collaborative commnucation

There are some clients who require more assistance than others. The ones' that do, I start with small steps to making them accountable for their own decisions and actions, to the best of their abilities. Others might only need my services once and a while. It could be needing assistance navigating for community partners services. Explaining a new diagnosis. Assistance finding shelter or clothing.

Be adaptive and ready to adjust yourself if situations persist for your advocacy. If still client is resilient you must change or adapt new startegies to deal with it.

Comprendre ce qui crée ce blocage Impliquer le client dans le processus écouter de manière efficace afin de déterminer le ou les besoins.

Incorporating all of the above mentioned approaches, in my opinion, is the best way to deal with a client’s resistance. I’d assess the client’s needs and concerns as to why they are being resistant. What are their fears? Building and maintaining a trusting relationship is a key element in the CM/client dynamic. If a relationship has not been established, the client may feel that their needs aren’t important. Respecting their boundaries, while empowering/reassuring them, and including them in on the process is also important. Combining all of the strategies lets the client know that I’m here for you, I’m listening to you, and I’ll do my best to help you. There’s no one size fits all strategy. Each client is different and has different needs

Change of Perspective Often, a sense of resilience stems from self-preservation developed through life experiences. While this can be an asset, it may hinder the therapeutic process because individuals might struggle to trust others and openly reach out for help. These individuals may view seeking help as a vulnerability. A change in perspective can be beneficial in these situations. Op Bringing to light that sharing is an act of courage could lead to a breakthrough.

I think these were all excellent suggestions. And, some of us worked with clients who were not resilient, and had no boundaries in what they expected our agencies to provide. It was more a case of us having to get them to accept that we could not always meet every one of their perceived needs (especially on the limited budgets that most non-profits have).

Advocacy takes a lot of inner strength and energy. That's why it's important to build flexibility as a lawyer. Being resilient means being able to bounce back after something bad happens. Advocacy comes with many hurdles. building trust and respect to client its also must. always be ready to answer whatever client accept from advocate on his / her queries.