What do you do if your business communication is hindered by language barriers?

2 Choose the right medium

The next step is to choose the right medium for your communication. Depending on the situation, you may opt for written, verbal, or visual communication, or a combination of them. Written communication can be more precise and clear, but it can also be more time-consuming and prone to misinterpretation. Verbal communication can be more dynamic and interactive, but it can also be more difficult to understand and remember. Visual communication can be more engaging and illustrative, but it can also be more ambiguous and subjective. You should consider the advantages and disadvantages of each medium and use the one that best suits your purpose and audience.

3 Use simple and clear language

The third step is to use simple and clear language in your communication. Avoid jargon, slang, idioms, metaphors, and other expressions that may be unfamiliar or confusing to the other party. Use short and simple sentences and paragraphs, and structure your message logically and coherently. Use active voice, direct statements, and specific examples to convey your meaning. Check your spelling, grammar, and punctuation, and proofread your message before sending it. If possible, use a translation tool or service to ensure that your message is accurate and appropriate in the other language.

4 Seek feedback and confirmation

The fourth step is to seek feedback and confirmation in your communication. Don't assume that the other party has understood your message correctly and completely. Ask open-ended questions, paraphrase, summarize, and repeat key points to check for comprehension and agreement. Encourage the other party to ask questions, clarify doubts, and express opinions. Listen actively, attentively, and respectfully to their responses, and acknowledge their perspectives. If there are any discrepancies or misunderstandings, address them promptly and politely.

5 Be respectful and empathetic

The fifth step is to be respectful and empathetic in your communication. Recognize and appreciate the diversity and richness of different languages and cultures, and avoid making judgments, stereotypes, or assumptions. Adapt your communication style and tone to suit the context and situation, and avoid using humor, sarcasm, or irony that may be offensive or inappropriate. Show interest and curiosity in learning more about the other party's language and culture, and use appropriate gestures, eye contact, and body language to convey your respect and rapport.

6 Learn and improve

The sixth step is to learn and improve your communication skills. Language barriers are not insurmountable, and with practice and patience, you can overcome them and communicate effectively. Seek feedback from the other party and from other sources, such as colleagues, mentors, or coaches, on how to improve your communication. Identify your strengths and weaknesses, and set realistic and measurable goals for your improvement. Seek opportunities to learn more about the other language and culture, such as taking courses, reading books, watching movies, or joining clubs. Keep track of your progress and celebrate your achievements.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?