What do you do if your boss in outside sales is unresponsive to your communication?

2 Clarify Expectations

It's important to clarify communication expectations with your boss. Have an open discussion about preferred methods and frequency of updates. Some bosses may prefer emails for documentation, while others might respond better to quick texts or calls. Establishing a clear understanding of when and how to communicate can prevent future unresponsiveness. If your boss is often in meetings or on calls, they might appreciate concise bullet-point updates that they can read at a glance.

3 Leverage Technology

In today's tech-driven world, various tools can help improve communication. If traditional emails and calls aren't working, suggest using project management software or communication platforms that can streamline interactions. These tools often come with features like read receipts or priority flags that can make it easier to ensure your messages are seen. Additionally, scheduling regular check-ins through calendar invites can help ensure you have dedicated time for discussions.

4 Build Relationships

Building a strong relationship with your boss is crucial. If they're unresponsive, it might be because they don't fully understand the importance of your communications. By fostering a rapport and demonstrating how your role contributes to the team's success, you may find them more attentive and invested in your exchanges. Take opportunities to interact in person during team meetings or office days to strengthen your connection.

5 Escalate Carefully

If all else fails and the lack of communication is affecting your performance, you may need to escalate the issue. However, do this carefully and professionally. Consider reaching out to a mentor or another leader within the organization for advice on how to approach the situation. It's important not to go over your boss's head without first trying to resolve the issue directly with them.

6 Reflect and Adapt

Finally, take time to reflect on your own communication style. Perhaps there's a mismatch between your approach and what your boss prefers. Be willing to adapt and experiment with different styles or methods of communication. Sometimes, making a change on your end can lead to better responsiveness from your boss. Remember, effective communication is a two-way street, and flexibility can be key to getting the results you need.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?