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What do you do if your boss gives you feedback and criticism?

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Receiving feedback and criticism from your boss can be a challenging experience, but it's also an opportunity for growth and improvement. Whether you're in vendor relations or any other field, understanding how to handle such situations is crucial for your professional development. It's important to approach this with an open mind, recognizing that your boss's perspective can provide valuable insights into your performance. The key is to listen actively, clarify any points that may be unclear, and use the feedback to set actionable goals for improvement. By constructively engaging with criticism, you can turn a potentially uncomfortable conversation into a stepping stone for success in your career.

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1 Listen Carefully

When your boss begins to offer feedback or criticism, the first and most important step is to listen carefully. Resist the urge to interrupt or defend yourself immediately. Instead, focus on understanding the points being made. Active listening involves paying attention to the speaker, nodding, and providing non-verbal cues that you are engaged. It's essential to absorb the information fully before formulating a response or asking questions. This not only shows respect for your boss's perspective but also ensures that you grasp the specifics of the feedback, which is critical for making meaningful improvements.

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Basit Adekunle Azeez

Digital Transformation & Cybersecurity Leader | Driving AI, Cloud Solutions & Risk Management Strategies
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The reactions can be different, but maintaining calmness and listening attentively must always be upheld. Regardless of how one feels, listening carefully will give you a grasp of everything being said and unsaid.

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2 Stay Calm

Maintaining a calm demeanor is crucial when receiving feedback or criticism from your boss. It's natural to feel defensive or emotional, but it's vital to manage your reactions. Take a deep breath and remind yourself that feedback is not a personal attack but an opportunity to learn and grow. Staying calm allows you to think clearly and respond appropriately. It also conveys professionalism and shows that you can handle challenging situations with grace, which is particularly important in vendor relations where maintaining good relationships is key.

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Basit Adekunle Azeez

Digital Transformation & Cybersecurity Leader | Driving AI, Cloud Solutions & Risk Management Strategies
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Calmness gives one a sense of control. No matter how gutted one feels about situations, the ability to stay calm in chaos is a superpower. Your responses/reactions will always be levelheaded, and instrumental to improvement.

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3 Seek Clarification

After listening to your boss's feedback or criticism, don't hesitate to seek clarification on any points that aren't clear. Asking thoughtful questions demonstrates your willingness to understand and improve. It's important to ensure that you know exactly what aspects of your performance need attention. Clarification helps prevent misunderstandings and provides a clearer path forward. In vendor relations, clear communication is vital, so practicing this skill with your boss can also benefit your interactions with vendors.

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Basit Adekunle Azeez

Digital Transformation & Cybersecurity Leader | Driving AI, Cloud Solutions & Risk Management Strategies
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Many a situations arise in organizations where there can be miscommunication or misunderstanding. Seeking clarity helps to establish realignment in communication. I personally like to keep communication simple, straightforward and lucid. This prevents me from 'assuming' or getting confused. Keeping communication simple is vital at every abstraction in an organization.

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4 Reflect Objectively

Once you've received and clarified the feedback, take some time to reflect on it objectively. Step back from any immediate emotional responses and consider the validity of the points raised. Analyze your performance honestly and identify areas where the criticism is warranted. This reflection allows you to separate useful feedback from any comments that may be less constructive. In vendor relations, being able to evaluate information objectively is a valuable skill that can help in negotiating and managing relationships.

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5 Plan Improvement

With a clear understanding of the feedback, it's time to plan how to implement the suggested improvements. Set specific, measurable goals for yourself and outline steps to achieve them. This might involve acquiring new skills, adjusting your approach to tasks, or changing how you interact with vendors. Having a concrete plan not only shows your boss that you're taking the feedback seriously but also gives you a roadmap for personal and professional development.

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6 Follow Up

Finally, after you've started working on your improvements, follow up with your boss. This could be through a formal meeting or a casual conversation where you discuss the progress you've made. Following up demonstrates accountability and shows that you're committed to continuous improvement. It also provides an opportunity for further feedback, which can be especially beneficial in vendor relations where ongoing adjustments are often necessary for success.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your boss gives you feedback and criticism?

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1 Listen Carefully

2 Stay Calm

3 Seek Clarification

4 Reflect Objectively

5 Plan Improvement

6 Follow Up

7 Here’s what else to consider

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