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What do you do if your boss dismisses your network security concerns?

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You work hard to keep your network secure from hackers, malware, and other threats. But what if your boss doesn't share your sense of urgency or importance? What if they ignore your warnings, dismiss your recommendations, or undermine your authority? How do you deal with a boss who doesn't value network security as much as you do?

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Rob May

? Professional Speaker, AI Thought Leader, Cybersecurity Ambassador, Founder & Executive Chairman ramsac, Vistage…
Parker Watts

Cybersecurity Junior at Penn State University || Incoming Risk & Financial Advisory Intern @ Deloitte
Marlon de Paula

Head of Cyber Security at Mindworks and Safepoint | OWASP Member

1 Identify the root cause

The first step is to understand why your boss is not taking network security seriously. Is it because they lack technical knowledge, have competing priorities, face budget constraints, or have a different risk appetite? Try to empathize with their perspective and find out what drives their decisions. This will help you tailor your communication and arguments to their needs and concerns.

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Ilmurat Kerimov

Technical Product / DevOps Manager @ POWR | Master's of Math & CS | Cloud Infrastructure, Solutions Engineering
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Perhaps your boss lacks technical expertise and doesn't fully comprehend the implications of inadequate security measures. Alternatively, they might be under pressure to allocate resources elsewhere due to budget constraints. Take the initiative to empathize with their perspective and understand their priorities. For instance, in the life of a telecom engineer, your boss might prioritize expanding network coverage to meet customer demands over addressing security vulnerabilities due to market competition. Understanding these underlying factors will guide how you communicate your concerns effectively and propose solutions that align with their objectives.

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2 Provide evidence and examples

The next step is to back up your network security concerns with facts and data. Show your boss the current state of your network, the potential vulnerabilities, the best practices, and the industry standards. Use concrete examples of how network security breaches have impacted other organizations in terms of reputation, revenue, and legal liability. Demonstrate how network security can benefit your boss's goals and objectives, such as customer satisfaction, operational efficiency, or compliance.

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3 Educate and persuade

The third step is to educate and persuade your boss about the importance and value of network security. Explain the concepts and terms in simple and clear language. Avoid jargon, acronyms, and technical details that may confuse or bore them. Use analogies, stories, and visuals to make your points more memorable and relatable. Appeal to their emotions, logic, and values to convince them to take action.

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4 Negotiate and compromise

The fourth step is to negotiate and compromise with your boss on the network security issues. You may not be able to get everything you want, but you can try to find a middle ground that satisfies both parties. Prioritize the most critical and urgent network security needs and focus on them. Offer alternatives and options that can reduce the cost, time, or complexity of implementing network security measures. Be flexible and willing to adapt to changing circumstances and feedback.

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5 Document and follow up

The fifth step is to document and follow up on the network security discussions and agreements with your boss. Write down the main points, action items, responsibilities, deadlines, and outcomes of your conversations. Send them to your boss and other relevant stakeholders for confirmation and clarification. Track the progress and results of the network security initiatives and report them to your boss regularly. Acknowledge the achievements and challenges and suggest improvements and adjustments.

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6 Escalate if necessary

The final step is to escalate the network security issues to a higher authority if your boss is still unresponsive or resistant. This should be a last resort option, as it may damage your relationship and reputation with your boss. However, if you feel that your network security concerns are being ignored or dismissed at the expense of the organization's security, you have a duty to report them to someone who can address them. Choose the appropriate person or channel to escalate the issues, such as your boss's supervisor, the IT department, the compliance officer, or the board of directors.

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Marlon de Paula

Head of Cyber Security at Mindworks and Safepoint | OWASP Member
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If necessary, escalate the network security concerns to higher levels of management or relevant stakeholders within the organization. Present your concerns in a clear and concise manner, emphasizing the importance of addressing them to safeguard the organization's interests.Ensure that you've taken appropriate steps to protect yourself professionally, such as documenting your efforts to address the network security concerns and seeking guidance from legal or HR departments if necessary.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Rob May

? Professional Speaker, AI Thought Leader, Cybersecurity Ambassador, Founder & Executive Chairman ramsac, Vistage Speaker, Author. Fellow of IoD, RSA, Society of Leadership Fellows & BSDC.
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Document the issues comprehensively, including potential risks and impacts. Prepare a clear, evidence-based presentation that explains these concerns in accessible language, emphasizing the importance of security for business continuity and reputation. Propose practical solutions or mitigations, showcasing their cost-effectiveness and potential to enhance operational efficiency. Schedule a meeting to discuss these points calmly and professionally. If necessary, leverage internal channels like a whistleblower policy or seek advice from other departments. Maintaining a professional stance and focusing on the business implications of security vulnerabilities is key to effectively communicating the importance of addressing these concerns.

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Parker Watts

Cybersecurity Junior at Penn State University || Incoming Risk & Financial Advisory Intern @ Deloitte
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Perhaps your boss doesn't understand the potential implications of the security risk. When dealing with people who lack technical expertise in a field as complex as network security, explain the vulnerability in terms of what could happen if the vulnerability is exploited. Detail the potential damages that could result and be patient!

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Marlon de Paula

Head of Cyber Security at Mindworks and Safepoint | OWASP Member
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Overall, it's essential to advocate for network security in a constructive and professional manner, emphasizing the importance of protecting the organization's assets, data, and reputation from potential security risks and threats.

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What do you do if your boss dismisses your network security concerns?

1

2

3

4

5

6

7

1 Identify the root cause

2 Provide evidence and examples

3 Educate and persuade

4 Negotiate and compromise

5 Document and follow up

6 Escalate if necessary

7 Here’s what else to consider

Network Security

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What do you do if your boss dismisses your network security concerns?

1

2

3

4

5

6

7

1 Identify the root cause

2 Provide evidence and examples

3 Educate and persuade

4 Negotiate and compromise

5 Document and follow up

6 Escalate if necessary

7 Here’s what else to consider

Network Security

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