Last updated on 2024年4月11日

What do you do if your automotive sales deadlines are impacted by unexpected obstacles or delays?

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As an automotive sales professional, you know how important it is to meet your sales deadlines and quotas. But sometimes, unexpected obstacles or delays can interfere with your plans and affect your performance. How do you handle these situations and keep your sales momentum going? In this article, we will share some tips and strategies to help you cope with the challenges and achieve your sales goals.

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1 Identify the cause

The first step is to identify the cause of the delay or obstacle. Is it something within your control, such as a scheduling conflict, a communication issue, or a personal problem? Or is it something external, such as a market change, a customer complaint, or a supply chain disruption? Knowing the cause will help you determine the best course of action and the possible solutions.

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Dea V. Gjinali

Extensive experience in driving profitable growth through sales, key account expert, digital transformation, and customer relationship management.
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In my experience, I can identify the cause, easily! And I will go through, under, over (within the company) to take the needed actions!

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2 Communicate with your manager

The next step is to communicate with your manager and inform them of the situation. Be honest and transparent about the reasons for the delay or obstacle, and how it affects your sales deadline. Don't try to hide or minimize the problem, as it may worsen the situation and damage your credibility. Instead, show that you are proactive and responsible, and that you have a plan to overcome the challenge.

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Dea V. Gjinali

Extensive experience in driving profitable growth through sales, key account expert, digital transformation, and customer relationship management.
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It depends from the situation, as I work in this company for 21 years, usually my voice is heard. But, if in any case issue is bigger sales should escalate issue up to CEO level, as well!

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3 Adjust your plan

The third step is to adjust your plan and set realistic expectations. Depending on the cause and the severity of the delay or obstacle, you may need to revise your sales target, your strategy, or your timeline. For example, if you are facing a market slowdown, you may need to focus on retaining your existing customers, rather than acquiring new ones. Or if you are dealing with a supply shortage, you may need to offer alternative products or services, or negotiate a later delivery date. Whatever the case, make sure that your plan is feasible and achievable, and that you have the resources and support to execute it.

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Dea V. Gjinali

Extensive experience in driving profitable growth through sales, key account expert, digital transformation, and customer relationship management.
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There can be obstacles, which cant be solved only by human, example when there was Covid 19c we were dealing with supply shortage for phones/equipments! Still, clients appreciate to know the truth and when you are honest, informing them on time regarding any updates with them any delay, will seem: "Things happen"

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Nancy Juhasz

I like to make things happen! ??
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Adapt to the climate of the industry. Hold gross when supply is low; attain units when supply is greater. The only constant in life is change and change is rather prominent in automotive world. Adapt. Re-Align. Focus. Re-Align. Execute.

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4 Seek help when needed

The fourth step is to seek help when needed. You don't have to deal with the delay or obstacle alone. You can leverage your network and resources to help you overcome the challenge. For example, you can ask your colleagues or mentors for advice or feedback, or refer to best practices or case studies from your industry. You can also reach out to your customers or prospects and explain the situation, and ask for their understanding or cooperation. You may be surprised by how much support you can get from others.

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Dea V. Gjinali

Extensive experience in driving profitable growth through sales, key account expert, digital transformation, and customer relationship management.
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Always reach out to your customers and explain the situation, ask for their understanding or cooperation. As mentioned honesty is the key to keep the customer happy!

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5 Learn from the experience

The final step is to learn from the experience and improve your skills. Every delay or obstacle is an opportunity to learn and grow as a sales professional. You can reflect on what went wrong, what went well, and what you can do better next time. You can also document your actions and results, and share your insights and lessons with your manager and team. By doing so, you can demonstrate your resilience and adaptability, and enhance your reputation and performance.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your automotive sales deadlines are impacted by unexpected obstacles or delays?

1

2

3

4

5

6

1 Identify the cause

2 Communicate with your manager

3 Adjust your plan

4 Seek help when needed

5 Learn from the experience

6 Here’s what else to consider

Automotive Sales

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What do you do if your automotive sales deadlines are impacted by unexpected obstacles or delays?

1

2

3

4

5

6

1 Identify the cause

2 Communicate with your manager

3 Adjust your plan

4 Seek help when needed

5 Learn from the experience

6 Here’s what else to consider

Automotive Sales

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