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What do you do if your assertiveness is negatively impacting audience perception in public speaking?

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Assertiveness is a valuable skill for public speaking, as it helps you convey your message with confidence, clarity, and conviction. However, assertiveness can also backfire if you overdo it or use it inappropriately, as it can make you seem arrogant, aggressive, or insensitive to your audience. How can you avoid this pitfall and balance your assertiveness with respect, empathy, and rapport? Here are some tips to help you out.

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1 Know your audience

Before you speak, do some research on your audience's background, needs, expectations, and preferences. This will help you tailor your content, tone, and style to suit them and avoid offending or alienating them. For example, if you are speaking to a diverse group, you might want to use inclusive language, avoid jargon, and acknowledge different perspectives. If you are speaking to a skeptical or hostile group, you might want to use evidence, logic, and concessions to build trust and credibility.

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2 Adjust your volume and pace

Your voice is a powerful tool for assertiveness, but it can also create a negative impression if you use it wrongly. Speaking too loudly or too fast can make you seem nervous, rude, or domineering, while speaking too softly or too slowly can make you seem timid, bored, or unclear. To find the right volume and pace, practice your speech in advance and get feedback from others. You can also use pauses, intonation, and emphasis to vary your voice and keep your audience engaged.

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3 Use positive body language

Your body language can also affect how your audience perceives your assertiveness. If you use open, relaxed, and confident gestures, you can show your audience that you are comfortable, credible, and approachable. However, if you use closed, tense, or aggressive gestures, you can show your audience that you are nervous, defensive, or hostile. Some examples of positive body language are smiling, making eye contact, nodding, and using appropriate hand movements. Some examples of negative body language are crossing your arms, frowning, looking away, and pointing your finger.

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Akkshada Maniyan

Head of Learning & Development I Author I Speaker I LinkedIn Top Voice I Talent Trailblazer of the Year I Executive-Coaching I Merger Integration I
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Pay attention to the cultural nuances as you practice positive body language. What might work in one region might not always work elsewhere.

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4 Listen and interact

Assertiveness does not mean that you have to dominate the conversation or ignore the feedback and opinions of your audience. On the contrary, assertiveness means that you have to respect and value the communication process and the people involved. Therefore, you should listen actively and attentively to your audience's questions, comments, and concerns, and respond to them politely and constructively. You should also encourage interaction and participation by asking open-ended questions, inviting feedback, and acknowledging contributions.

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Aashna Kapoor

Learning and Development Professional
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Sometimes while speaking, we tend to get a tad bit rigid with our content. So much so that when feedback is shared or another approach is suggested, we might as well defend our concepts. This is where things can go wrong and you may lose audience's interest. Instead, validate other's opinion and make them feel heard and engaged. Once your audience is satisfied that they can equally contribute to the session, share your logic behind the used approach.

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5 Be humble and authentic

Finally, assertiveness does not mean that you have to pretend that you know everything or that you are perfect. On the contrary, assertiveness means that you have to be honest and realistic about your strengths and weaknesses, and admit your mistakes and limitations. Therefore, you should be humble and authentic when you speak, and avoid exaggerating, boasting, or lying. You should also show gratitude and appreciation to your audience for their time, attention, and support.

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Aishwarya Balaji

CEO at A Fresh Sip | TEDx & International Speaker | Emerging Trends | Mindful Leadership
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Assertiveness often walks the line between cocky and confident. If people are negatively reacting to your assertiveness, your speech may be toeing the cocky line. People respond well to confidence especially when its met with humility and vulnerability. Ensure to share the ups and downs -- not just the highlights.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Megha Singh

Business Coach & Fractional Consultant - Marketing, Communication, Community Building | Programmes: From Idea To Business ?? Make Your First $100K From Your Business ?? Professional Speaker ?? Independent Board Director
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In general, it is important to be warm, open and friendly as a speaker. Even if you are delivering harsh truths, do it with empathy and without judgement - while highlighting that what you are sharing is your experience and understanding and may not be that of the audience. Give enough time for the audience to ask questions, clarifications and share feedback which you receive thoughtfully.

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What do you do if your assertiveness is negatively impacting audience perception in public speaking?

1

2

3

4

5

6

1 Know your audience

2 Adjust your volume and pace

3 Use positive body language

4 Listen and interact

5 Be humble and authentic

6 Here’s what else to consider

Public Speaking

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What do you do if your assertiveness is negatively impacting audience perception in public speaking?

1

2

3

4

5

6

1 Know your audience

2 Adjust your volume and pace

3 Use positive body language

4 Listen and interact

5 Be humble and authentic

6 Here’s what else to consider

Public Speaking

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