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What do you do if your assertiveness and confidence waver in front of challenging audiences?

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Facing an audience can be daunting, especially when your confidence begins to ebb. It's a common experience, even for seasoned speakers. The key is not to let a challenging crowd see you sweat—easier said than done, right? But with a few strategies up your sleeve, you can maintain assertiveness and navigate through those moments of doubt with grace. Whether it's a tough question or a sea of unimpressed faces, remember that your ability to communicate effectively doesn't vanish under pressure—it just needs a little reinforcement.

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Katherine Watkins

Human Resources Leader | Chief People Officer | HR Consultant | M&A Advisor | Board Member | NED | Group Human…
Julie Ellison

Insights to inform strategic decision making | Inclusive Research Advocate
David Harrison

Cloud Consultant | Enterprise Cloud | Account Management | B2B Enterprise

1 Prepare Thoroughly

Thorough preparation is your first line of defense against wavering confidence. Before stepping onto the stage, ensure you know your material inside and out. This doesn't just mean memorizing your script; it involves understanding the subject deeply so you can handle unexpected questions or discussions. Familiarize yourself with potential audience concerns and have ready responses. Also, rehearse your presentation in various scenarios, including challenging interruptions, to build resilience and adaptability.

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Katherine Watkins

Human Resources Leader | Chief People Officer | HR Consultant | M&A Advisor | Board Member | NED | Group Human Resources Director | Head of HR Operations | Transformation leader | Integration Lead
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Don't try to bullsh*t your way to answering the question. Sometimes saying 'I don't know' is more powerful. Make sure someone makes a note of the question and then say you'll speak to them afterwards once you've worked out the answer (and make sure you do respond to them in person.) Then elegantly move on to the next question and don't panic.

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Torsten Hartmann

People hear without listening
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Im Sport würde man sagen, ganz bei sich selbst zu sein...d.h. sich auf sich und seine Pr?sentation in dem Moment positiv fokussieren. Das, was man pr?sentiert, m?gen und dazu stehen. Dadurch reagiert man deutlich souver?ner und es gelingt, auch unerwartete Rückfragen überzeugend zu moderieren. Selbst ein Eingest?ndnis, Dinge zu prüfen und neue Erkenntnisse in weitere Entwicklungen miteinfliessen zu lassen, kann positiv ausstrahlen.

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Steve Herbert

★ Financial Wellbeing ★ Physical Wellbeing ★ Mental Wellbeing ★ Pensions ★ Human Resources (HR) ★ Keynote speaker ★ Articles ★ Media commentator ★ Presentation Skills Coach ★ Thought Leader
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"In the land of the blind the one-eyed man is king." Erasmus (1514) The definition of an expert is often said to be someone who knows just 5% more than their audience. If you have done your prep well enough, then you will know at least 5% more than most (or all) of your audience - so you will have little to fear. And, if a true expert is present and contributing to the debate, then harness their knowledge and use their expertise to engage the rest of your audience and validate your assertions.

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2 Positive Visualization

Visualizing a successful presentation can significantly influence your actual performance. Spend time imagining a positive interaction with your audience, where you answer questions confidently and your points are well-received. This mental rehearsal primes your brain to perform in a manner consistent with the successful outcomes you've envisioned. By seeing yourself succeed in your mind's eye, you can boost your confidence and reduce anxiety before facing the actual event.

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Alwyn Kuapaitam

Sales Marketing Officer @ Nestle PNG | Diploma In Business Studies
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Your body language speaks volumes before you even utter a word. To project confidence, practice powerful stances and purposeful movements that convey authority and self-assuredness. Stand tall, make eye contact, and use gestures to emphasize points. These physical cues not only affect how others perceive you but also how you feel about yourself. A strong posture can actually help increase your feelings of confidence and assertiveness.

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3 Body Language

Your body language speaks volumes before you even utter a word. To project confidence, practice powerful stances and purposeful movements that convey authority and self-assuredness. Stand tall, make eye contact, and use gestures to emphasize points. These physical cues not only affect how others perceive you but also how you feel about yourself. A strong posture can actually help increase your feelings of confidence and assertiveness.

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David Harrison

Cloud Consultant | Enterprise Cloud | Account Management | B2B Enterprise
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FAKE IT TILL YOU MAKE IT! Sounds wrong, but during the time of presentations, you need to make use of all the attention you are getting. If the confidence wavers off, FAKE IT!!!

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4 Engage the Audience

Engaging the audience can shift the dynamic from adversarial to collaborative. Start by asking questions to involve them or relate a story that connects on an emotional level. When the audience participates, it creates a more interactive and less intimidating environment. Active engagement also provides you with real-time feedback, allowing you to adjust your approach and build rapport, making it easier to maintain assertiveness throughout your presentation.

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5 Manage Your Stress

Stress management techniques can be a lifesaver in moments of uncertainty. Learn methods such as deep breathing or progressive muscle relaxation to calm your nerves before and during your presentation. These techniques can lower your heart rate and reduce feelings of panic, helping you regain composure if you start to feel overwhelmed. Remember, it's okay to take a brief pause during your talk to collect your thoughts and breathe.

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6 Reflect and Adapt

After every presentation, take time to reflect on what went well and what could be improved. This reflection is not about being overly critical but about learning and growing from each experience. If certain parts of your presentation didn't resonate with the audience, consider how you can adjust them for next time. By continually adapting your approach, you'll become more adept at handling challenging situations and maintaining your assertiveness.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Julie Ellison

Insights to inform strategic decision making | Inclusive Research Advocate
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Some helpful advice I had early in my career when starting to deliver presentation for the first time is to remember that no one else knows as much about the project as you when you have been involved throughout and helped with the fieldwork, analysis and reporting. You may get challenged or asked difficult questions but that should be welcomed as an opportunity to explain your reasoning and how you came to the conclusion, insight or recommendation. Have confidence in your knowledge and help others to understand and if you don't know the answer to a question it's ok to say so and follow up afterwards.

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Steve Herbert

★ Financial Wellbeing ★ Physical Wellbeing ★ Mental Wellbeing ★ Pensions ★ Human Resources (HR) ★ Keynote speaker ★ Articles ★ Media commentator ★ Presentation Skills Coach ★ Thought Leader
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Difficult questions are one of the biggest fears of any presenter - from novice to expert. Yet the presenter should never overlook the reality that he or she is in the "power" position. You have the ability to control when questions are taken during your presentation, which questions to answer, and when to move on. Any or all of these are useful tools and can help you maintain the authority of the room and the audience.

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Sonja Yago

Many are exhausted & stressed out. I help turn stress into fuel and focus so more gets done! If you want more energy & focus, I have the solution! Let's talk!
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Keep your focus on what matters most. You know your content so focus on being of service. Focusing on your confidence or lack thereof is focusing on you and will make it harder for you to do well. Instead, focus on your audience, what they want and need, and giving your best to them. When you are of service and show you care, you don't need confidence. In the context of a difficult audience, build rapport and earn the right to share your perspective. Make it clear you hear, understand and sincerely respect them - that doesn't mean you necessarily agree with them.

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What do you do if your assertiveness and confidence waver in front of challenging audiences?

1

2

3

4

5

6

7

1 Prepare Thoroughly

2 Positive Visualization

3 Body Language

4 Engage the Audience

5 Manage Your Stress

6 Reflect and Adapt

7 Here’s what else to consider

Presentation Skills

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What do you do if your assertiveness and confidence waver in front of challenging audiences?

1

2

3

4

5

6

7

1 Prepare Thoroughly

2 Positive Visualization

3 Body Language

4 Engage the Audience

5 Manage Your Stress

6 Reflect and Adapt

7 Here’s what else to consider

Presentation Skills

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