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What do you do if your assertiveness and confidence are hindering effective decision-making in ERP roles?

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As an ERP professional, you need to be assertive and confident to manage complex projects, communicate effectively, and influence stakeholders. However, sometimes these traits can also become obstacles to effective decision-making, especially when they lead to overconfidence, resistance to feedback, or conflict with others. How can you balance your assertiveness and confidence with humility and openness in your ERP roles? Here are some tips to help you.

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Ocimar Junior

Dynamics ERP Lead achtect at Quantum Omega

1 Recognize your biases

One of the first steps to improve your decision-making is to acknowledge that you are not always right and that you may have cognitive biases that affect your judgment. For example, you may suffer from confirmation bias, which means you look for evidence that supports your existing beliefs and ignore or dismiss contradictory information. Or you may have overconfidence bias, which means you overestimate your own abilities and knowledge and underestimate the risks and uncertainties. To overcome these biases, you need to challenge your assumptions, seek diverse perspectives, and test your hypotheses with data and facts.

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2 Solicit and accept feedback

Another way to enhance your decision-making is to solicit and accept feedback from others, especially from those who have different opinions, backgrounds, or expertise than you. Feedback can help you identify your blind spots, learn from your mistakes, and discover new opportunities. However, feedback can also be hard to receive, especially if you perceive it as criticism or threat. To avoid defensive reactions, you need to cultivate a growth mindset, which means you view feedback as a chance to improve and learn, not as a measure of your worth or competence. You also need to listen actively, ask clarifying questions, and thank the feedback giver for their input.

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Ocimar Junior

Dynamics ERP Lead achtect at Quantum Omega
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Being self-aware that you don't know (and don't need to know) everything is an important step towards your professional development. Requesting and being open to feedback is a great source of knowledge and lessons learned within your professional journey. For this, two important factors: first, know who to ask. Not everyone is willing to contribute to its improvement. Surround yourself with people you trust and who are honest. Second, receive this honest feedback with an open mind, and always seek to learn from it. If you have difficulty listening to criticism, first of all, stop and reflect on how to be more open to listening to others, without mixing emotions.

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Alfred Opuda Hart

Chief Officer @ Cmton | Marine Navigation, Safety Management
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To make the right decision, sharing ideas and seeking clarity is a good way to go. .. The ability to solicit and accept feedback promotes inclusiveness and makes decision making easier.

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3 Collaborate and compromise

A third way to improve your decision-making is to collaborate and compromise with others, especially when you face complex or ambiguous problems that require multiple perspectives and solutions. Collaboration can help you leverage the collective intelligence, creativity, and experience of your team and stakeholders. However, collaboration can also be challenging, especially if you encounter disagreements, conflicts, or power dynamics. To avoid unproductive arguments, you need to respect and appreciate the diversity of views, focus on the common goals and interests, and seek win-win outcomes that balance your needs and preferences with those of others.

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4 Reflect and learn

A fourth way to improve your decision-making is to reflect and learn from your actions and outcomes, especially when you encounter unexpected or negative results. Reflection can help you evaluate your decisions, identify what worked and what didn't, and adjust your strategies and behaviors accordingly. However, reflection can also be neglected, especially if you are busy, stressed, or satisfied with your performance. To avoid complacency or stagnation, you need to carve out time and space for reflection, document your insights and lessons, and apply them to your future decisions.

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5 Seek professional help

A fifth way to improve your decision-making is to seek professional help, especially if you feel that your assertiveness and confidence are affecting your mental health, well-being, or relationships. Professional help can come from various sources, such as coaches, mentors, counselors, or therapists. They can help you understand the root causes of your assertiveness and confidence issues, provide you with tools and techniques to manage them, and support you in your personal and professional growth. However, seeking professional help can also be daunting, especially if you fear being judged, vulnerable, or dependent. To overcome these fears, you need to recognize that asking for help is not a sign of weakness, but a sign of strength and courage.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your assertiveness and confidence are hindering effective decision-making in ERP roles?

1

2

3

4

5

6

1 Recognize your biases

2 Solicit and accept feedback

3 Collaborate and compromise

4 Reflect and learn

5 Seek professional help

6 Here’s what else to consider

Enterprise Resource Planning (ERP)

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What do you do if your assertiveness and confidence are hindering effective decision-making in ERP roles?

1

2

3

4

5

6

1 Recognize your biases

2 Solicit and accept feedback

3 Collaborate and compromise

4 Reflect and learn

5 Seek professional help

6 Here’s what else to consider

Enterprise Resource Planning (ERP)

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