What do you do if your assertiveness and confidence are tested during conflicts with clients and colleagues?

3 Communicate Clearly

Clear communication is essential when asserting yourself. Be concise and articulate your thoughts without ambiguity. Avoid using jargon that may confuse clients or colleagues who are not as familiar with design terminology. By expressing yourself clearly, you ensure that your ideas are understood and considered, which can lead to more productive discussions and outcomes.

4 Seek Compromise

Finding common ground is often the key to resolving conflicts in commercial interior design. Aim to understand the other party's needs and concerns, and consider how you can adjust your approach to accommodate them without compromising your professional standards. A compromise doesn't mean giving in; it means finding a solution that respects both sides' interests and maintains the integrity of the design project.

5 Reflect and Learn

Every conflict offers a chance to reflect on your approach and learn from the experience. After the situation has been resolved, take some time to analyze what happened. Think about what strategies worked well and what could be improved next time. This self-reflection will help you grow as a designer and as a professional, ensuring that you're better equipped to handle future challenges.

6 Maintain Relationships

The ultimate goal in any conflict is not just to win an argument but to maintain and strengthen professional relationships. After a disagreement, make an effort to rebuild bridges if needed. A simple follow-up message or meeting can go a long way in demonstrating your commitment to a positive working relationship. In commercial interior design, your network is invaluable, and preserving these connections is just as important as the designs you create.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?