What do you do if your airline employees feel excluded and demotivated?

Most companies have put up suggestion boxes as a means of communication. But the ideas and requests collected from them, at some point turn out to be challenges for staff. This is because staffs responsible for gathering and collecting information turn out to be enemies to contributing staff. I hereby do suggest that, feeds backs from employees should only be viewed and received by HR Executives and Board member. By this, companies will prosper and succeed. Last but not least, Ground Staff are the First customers and brand ambassador's for every company.

When we talk about recognition and rewards, 2% of lower grand staffs which do hold a powerful ground roots to the company are barely recognised. 98% of recognition go to top management. I do believe that if the reverse is true, employee ergonomic will be better hence company growth.

By vitual of reality, all the mentioned involvements only support upper and management employees. Being an example, I requested for witnessing of of 9001:2015 Quality Management System Audit after completing its certificicate but denied a chance to be part. If at all witnessing was denied, how can ground staffs be involved and empowered. I do suggest that, by taking an example of Mcdonald HR System, all employees are categorised and appreciated in their lines of duty which makes it transparent and clear.

When talk of Respect and Support, a lot has to be looked into. By this, Gender equality and support should be at the top gender of every organisation. In today's economy, Female employees are still underlooked despite their experience and level of stay in the company. Giving an example, One of my former colleague was recommended by the client to lead our team as an intern supervisor. But what surprised us was that, the line manager who had just joined the company wasn't in her support despite having the most experience amongst us who were juniors. This means that growing companies cannot support and respect ground staffs. If it wasn't the clients decision to cancel the contract, the lady wouldn't be empowered,recognised and supported.

Effective communication is the key motivator. Interventions like Townhalls, walk the talk with your leaders etc with clear visionary goals could prove to be effective. When an employee is heard or aware about what next for them helps to create more inclusivity & cohesive work environment. Today's leaders have to walk the floor rather than being in the meeting rooms.

As a ground Staff activists, all company procedures, Orientations, policies evaluations are mostly done by ground staffs. This implies that, the company culture and ethics are mostly implemented by ground staffs. I do suggest that each company should implement a Ground Staff representative who will be submitting their concerns to the Top management since supervisors and managers cannot express their concerns as need be.