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What do you do if you witness microaggressions in the workplace as a social worker?

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As a social worker, you may find yourself in situations where subtle forms of discrimination, known as microaggressions, occur in the workplace. These can be brief and commonplace verbal, behavioral, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults toward any group. Recognizing and effectively responding to microaggressions is crucial for maintaining a respectful and inclusive work environment.

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1 Recognize It

When you witness a microaggression, the first step is to recognize what has happened. Microaggressions can be tricky because they are often delivered in casual comments or jokes and can be easily dismissed by those unfamiliar with their impact. As a social worker, you're trained to be observant and empathetic, so trust your instincts if a comment or action doesn't sit right. Acknowledge to yourself that what occurred may have been a microaggression and consider the context and the potential harm to the person on the receiving end.

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2 Address Privately

If you feel comfortable, consider addressing the individual who made the microaggressive comment in private. Approach the conversation with care and focus on your observations without making assumptions about intent. Explain how the comment could be perceived and the impact it might have. Remember, the goal is not to accuse or create defensiveness but to raise awareness and promote understanding. Your approach should be educational and supportive, helping your colleague reflect on their words and behavior.

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3 Support Publicly

In instances where a microaggression occurs publicly, it's important to show support for the person who was targeted. This can be done by speaking up at the moment or offering support afterward. When you speak up, it's not about confrontation but about solidarity and setting a standard for respectful interactions. Your response could be as simple as saying, "That comment seemed dismissive of your experience," which acknowledges the microaggression and offers an opening for further discussion if the affected individual wishes to pursue it.

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Dr. Marina A. Badillo-Diaz, LCSW

School Social Worker & Administrator| Professor & Researcher| Consultant & Entrepreneur| 21st Century Skills & AI Social Work Practice| School Social Work Association of America Board Member
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Witnessing microaggressions in the workplace can happen among social workers who are committed to promoting inclusivity, respect, and dignity for all individuals. Microaggressions are subtle, expressions of prejudice or discrimination that can significantly impact the well-being of individuals and the workplace environment. Addressing them publicly and appropriately requires sensitivity, courage, and tact. By taking thoughtful and informed public action, social workers can play a key role in mitigating the negative impacts of microaggressions and promoting a culture of diversity and inclusion for all.

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4 Educate Colleagues

Education is key in preventing microaggressions. Encourage or initiate training sessions on cultural competency and sensitivity in your workplace. These sessions should cover what microaggressions are, why they are harmful, and how to avoid them. By fostering an environment of continuous learning and openness, you contribute to a workplace culture that values diversity and actively works against subtle forms of discrimination.

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5 Influence Policy

Social workers are often in a unique position to influence policy within their organizations. Advocate for clear policies that address microaggressions and ensure that there are procedures in place for reporting and responding to them. Policies should not only prohibit such behavior but also provide a framework for corrective action and support for those affected. Your advocacy can help create a safer and more equitable work environment for everyone.

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6 Reflect and Grow

Lastly, use instances of microaggressions as opportunities for personal growth. Reflect on your own biases and consider whether you've ever unintentionally committed a microaggression. Understanding that everyone has blind spots can lead to greater empathy and better interpersonal skills. Commit to lifelong learning and self-improvement, which will not only make you a better social worker but also a stronger ally in the fight against discrimination.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ashley Wilson, MA, LSW

From Likes to Lives: A Professional's Transition from Social Media to Social Work
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Many people forget how important documentation is when reporting issues in regards to inappropriate behavior or language. By keeping a record of any microaggressions you observe or experience in the workplace. Note the date, time, context, and specific details of the incident. Documentation can help provide evidence and context if you need to address the issue formally with HR or management.

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What do you do if you witness microaggressions in the workplace as a social worker?

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1 Recognize It

2 Address Privately

3 Support Publicly

4 Educate Colleagues

5 Influence Policy

6 Reflect and Grow

7 Here’s what else to consider

Social Work

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What do you do if you witness microaggressions in the workplace as a social worker?

1

2

3

4

5

6

7

1 Recognize It

2 Address Privately

3 Support Publicly

4 Educate Colleagues

5 Influence Policy

6 Reflect and Grow

7 Here’s what else to consider

Social Work

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