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What do you do if you receive feedback that contradicts your own perspective?

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Receiving feedback that challenges your own viewpoint can be jarring, yet it's an integral part of personal and professional growth. When faced with such feedback, it's crucial to manage your initial reactions and approach the situation with an open mind. Interpersonal skills are key in navigating these moments, ensuring that you can engage in constructive dialogue and potentially gain valuable insights from the perspectives of others.

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Tharun Reddy K

Technical Support Engineer | Enterprise IT Security and Identity Management | ManageEngine | Zoho Corporation |…

1 Listen Carefully

When you're presented with feedback that doesn't align with your perspective, the first step is to listen attentively. Resist the urge to interrupt or defend your stance immediately. Instead, give the other person space to explain their viewpoint fully. By actively listening, you demonstrate respect and open-mindedness, setting the stage for a productive exchange. This doesn't mean you have to agree, but understanding their perspective is essential for effective communication.

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Tharun Reddy K

Technical Support Engineer | Enterprise IT Security and Identity Management | ManageEngine | Zoho Corporation | Columnist | Podcaster
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- When facing feedback that clashes with your view, listen first without interrupting. Show respect by understanding their perspective fully. Then, link their feedback to the task's purpose with concrete examples to foster productive discussions.

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Tu Dinh

??Empowering Your Property Dreams ?? Expert Mortgage Lending for Residential, Commercial, Business & Personal Needs ?? Business Network Leader ?? Public Speaker & Social Connector ?? Outdoor Enthusiast ???
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When you receive feedback that contradicts your own perspective, the most important initial step is to listen carefully. Resist the urge to immediately defend your viewpoint or dismiss the feedback. Instead, consider this an opportunity to view your work or behavior through someone else’s lens. Listening attentively demonstrates respect for the other person's opinion and opens the door to constructive dialogue. It's essential to approach such conversations with an open mind and a willingness to understand the underlying reasons behind the feedback. Remember, differing perspectives can enrich your understanding and contribute to more well-rounded decisions and actions.

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2 Stay Calm

It's natural to feel defensive or upset when receiving contradictory feedback, but maintaining composure is vital. Take deep breaths and remind yourself that feedback is not a personal attack but an opportunity for improvement. Staying calm allows you to process the information logically and respond thoughtfully. Remember, emotional reactions can cloud your judgment and hinder your ability to engage in a meaningful conversation about the feedback.

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Tharun Reddy K

Technical Support Engineer | Enterprise IT Security and Identity Management | ManageEngine | Zoho Corporation | Columnist | Podcaster
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- When faced with feedback that contradicts, stay cool and remind yourself it's for growth. Picture it as puzzle pieces fitting together: "This suggestion improves the final design, just like how adding paint completes a picture."

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3 Seek Clarification

Once you've listened to the feedback, seek clarification on points that are unclear or seem unfounded from your perspective. Ask open-ended questions to encourage elaboration, which can help you understand the context and specifics behind the feedback. This process not only aids in clearing up any misunderstandings but also shows that you're engaged and willing to consider the feedback seriously.

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Tharun Reddy K

Technical Support Engineer | Enterprise IT Security and Identity Management | ManageEngine | Zoho Corporation | Columnist | Podcaster
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- After listening to feedback, ask questions to understand more. For eg, "Can you explain why this part didn't work?" This helps you see the feedback's purpose...

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4 Reflect Objectively

After gathering all the information, take time to reflect on the feedback objectively. Separate your personal feelings from the issue at hand and consider the validity of the points raised. Reflecting objectively helps you to evaluate whether there are aspects of your performance or perspective that could benefit from adjustment. Self-reflection is a powerful tool for personal development and can lead to more informed decisions moving forward.

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Sabrina O. Sastré ????

?? AE @Salesforce | Sales Maverick | CRM fan | WIN-WIN advocate | Karaoke Queen
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Remember this is normal, every person thinks different. Have the humility to acknowledge that your perspective and opinion is not the only one and can't be always correct. Take this as a great opportunity to grow and evolve. Take all the feedback and analyze it, did they think that because of how you behaved? you had a good communication? you gave higher expectations? Sometimes is good to make this introspection and find our opportunities areas so we can work on them. The first step to fix a problem is to accept there is one.

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5 Engage in Dialogue

Engaging in a constructive dialogue is the next step. Share your perspective in a respectful manner and explain why you hold certain views. A healthy dialogue involves both parties listening to each other and working towards a mutual understanding or compromise. This exchange can be an enlightening experience, potentially leading to improved strategies, solutions, or a reaffirmation of your original perspective with newfound clarity.

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6 Plan for Action

Finally, based on the feedback and subsequent dialogue, develop a plan for action. Decide which aspects of the feedback you will incorporate into your work or behavior and outline steps for implementation. If certain feedback doesn't resonate with you after careful consideration, it's okay to acknowledge it and choose not to act on it. However, having an action plan shows that you take feedback seriously and are committed to continuous improvement.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if you receive feedback that contradicts your own perspective?

1

2

3

4

5

6

7

1 Listen Carefully

2 Stay Calm

3 Seek Clarification

4 Reflect Objectively

5 Engage in Dialogue

6 Plan for Action

7 Here’s what else to consider

Interpersonal Skills

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What do you do if you receive feedback that contradicts your own perspective?

1

2

3

4

5

6

7

1 Listen Carefully

2 Stay Calm

3 Seek Clarification

4 Reflect Objectively

5 Engage in Dialogue

6 Plan for Action

7 Here’s what else to consider

Interpersonal Skills

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