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What do you do if you receive constructive criticism in your accounting career?

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In your accounting career, encountering constructive criticism is inevitable. It's a vital part of professional growth and learning. Whether you're a seasoned accountant or fresh in the field, feedback helps refine your skills and work quality. When you receive constructive criticism, it's essential to handle it with grace and professionalism, using it as a stepping stone to enhance your capabilities and performance in the complex world of accounting.

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Ermal Hasa

Chief Accountant at Spar Albania, ACCA Student

1 Listen Carefully

When faced with constructive criticism, your first step should be to listen attentively. This means giving the person speaking your full attention, resisting the urge to interrupt or become defensive. By actively listening, you demonstrate respect for the colleague's perspective, and you may uncover valuable insights about your work habits or processes that need improvement. Remember, in accounting, precision and attention to detail are paramount, and feedback can often help you align closer to these professional standards.

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Baldemar Fonseca, CGFO

Public Finance Executive ??????? | Certified Government Finance Officer ?? ???? | Master of Public Dollars ?? | Strategizing Budgets for a Stronger City ?? | Turning Numbers into Community Impact ????
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In my experience, I recall as a young accountant fresh from college learning from the senior colleagues and my superiors and took a lot of their advice to improve my skills. It’s sometimes hard to receive constructive criticism without being defensive, but if you don’t take the feedback as a personal attack but rather a learning opportunity to improve something and benefit from the experience of someone more experienced you will learn to love these opportunities.

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2 Stay Calm

Receiving criticism can be challenging, and it's natural to feel defensive or upset initially. However, maintaining composure is crucial in a professional setting like accounting. Take a deep breath and remind yourself that the feedback is not a personal attack but an opportunity to improve. By staying calm, you can process the information more objectively and respond in a way that showcases your professionalism and commitment to your career.

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Baldemar Fonseca, CGFO

Public Finance Executive ??????? | Certified Government Finance Officer ?? ???? | Master of Public Dollars ?? | Strategizing Budgets for a Stronger City ?? | Turning Numbers into Community Impact ????
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In my experience, I recall as a young accountant fresh from college learning from the senior colleagues and my superiors and took a lot of their advice to improve my skills. It's sometimes hard to receive constructive criticism without being defensive, but if you don't take the feedback as a personal attack but rather a learning opportunity to improve something and benefit from the experience of someone more experienced you will learn to love these opportunities.

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3 Reflect Honestly

After receiving feedback, take some time to reflect on it honestly. Consider the points raised and evaluate your work objectively. In accounting, where accuracy is critical, honest self-reflection can help you identify areas where you may have been complacent or overlooked details. This step is about personal growth and ensuring that you continue to uphold the high standards expected in the accounting profession.

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Baldemar Fonseca, CGFO

Public Finance Executive ??????? | Certified Government Finance Officer ?? ???? | Master of Public Dollars ?? | Strategizing Budgets for a Stronger City ?? | Turning Numbers into Community Impact ????
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I take some time to reflect on the feedback, considering how it aligns with my self-assessment and identifying areas for improvement.

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4 Ask Questions

If any part of the criticism is unclear, don't hesitate to ask for clarification. This shows that you're engaged and genuinely interested in understanding the feedback fully. In accounting, misinterpretation of data or feedback can lead to significant errors, so it's important to ensure you have a clear grasp of the issues at hand. Asking questions can also help you gain additional perspective on how to improve your performance.

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Baldemar Fonseca, CGFO

Public Finance Executive ??????? | Certified Government Finance Officer ?? ???? | Master of Public Dollars ?? | Strategizing Budgets for a Stronger City ?? | Turning Numbers into Community Impact ????
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If any part of the criticism is unclear, I ask questions to ensure I fully understand the specific areas needing improvement and the expectations going forward. Be careful when asking questions to not sound defensive by rebutting any of the criticisms. Rather, start by saying “for clarity, and so I can truly benefit from this feedback…” and then ask your clarifying questions.

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Leona Kelly FCMA CGMA

Helping Hardworking Business Owners to be Successful
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Perhaps prefix the questions with “I want to work on this, so can I clarify…” or similar , so as to retain a calm demeanour rather than appearing defensive or argumentative

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5 Plan Improvement

Armed with feedback, create a concrete plan for improvement. This might involve setting specific, measurable goals or seeking additional training or mentorship in areas where you're less confident. In accounting, continuous learning is part of the job as regulations and best practices evolve. A structured plan will help you focus your efforts and demonstrate to your colleagues that you're proactive about your professional development.

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Baldemar Fonseca, CGFO

Public Finance Executive ??????? | Certified Government Finance Officer ?? ???? | Master of Public Dollars ?? | Strategizing Budgets for a Stronger City ?? | Turning Numbers into Community Impact ????
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Based on the feedback, I create a concrete action plan to address the highlighted areas. This may involve setting specific, measurable goals, seeking additional training or mentoring, and adjusting my work processes or habits.

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Leona Kelly FCMA CGMA

Helping Hardworking Business Owners to be Successful
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Planning improvements is for all accountants, of all levels of experience If your not aiming on improving then there’s an issue Set s.m.a.r.t. goals , for little things as well as for big issues - after all, lots of small improvements will have a much more profound effect than just working towards one big change

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6 Move Forward

Finally, it's important to move forward after processing the criticism. Don't dwell on it or let it shake your confidence. Instead, use it as motivation to become a better accountant. Implement your improvement plan and keep an open mind about future feedback. The ability to adapt and improve is invaluable in accounting, as the field often requires one to stay abreast of new laws, technologies, and methodologies.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ermal Hasa

Chief Accountant at Spar Albania, ACCA Student
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Stay positive: Approach constructive criticism with a positive attitude, viewing it as an opportunity for growth rather than as a setback. Follow up: Regularly assess your progress and seek feedback to ensure you're making positive changes and continuously improving. Seek support: If necessary, seek guidance from mentors, colleagues, or supervisors on how to address the areas for improvement effectively.

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What do you do if you receive constructive criticism in your accounting career?

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3

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1 Listen Carefully

2 Stay Calm

3 Reflect Honestly

4 Ask Questions

5 Plan Improvement

6 Move Forward

7 Here’s what else to consider

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