What do you do if new technology in UED is hindering the accessibility of digital products and services?
User Experience Design (UED) focuses on creating products that provide meaningful and relevant experiences to users. This involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function. However, you might find yourself in a situation where new technology complicates rather than enhances accessibility. When innovative features become barriers to a segment of your user base, it's essential to address these issues head-on to maintain inclusivity in your digital products and services.