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What do you do if you need to support individuals through the emotional toll of a layoff?

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Layoffs are an unfortunate reality in today's business world, often necessary for a company's survival but always difficult for those affected. If you're tasked with supporting individuals through the emotional aftermath of a layoff, it's crucial to approach the situation with empathy and practical assistance. As a Human Resources (HR) consultant, you play a vital role in helping people navigate this challenging period. Your guidance can make a significant difference in their professional and personal lives as they transition to new opportunities.

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Surbhi Bhargava

LinkedIn Top HR Voice | Business Unit HR @ Hindustan Times | Strategic HR | Talent Acquisition | HR Operations | Ex-ABG…
Tiffany Anderjaska

?? Scaling People & Culture | HR Leadership | Future-Proofing Organizations | Founder @ Dream it People

1 Acknowledge Feelings

When layoffs occur, acknowledging the emotional impact on your employees is essential. It's natural for them to experience a range of emotions, from shock and anger to sadness and fear. Your role is to provide a safe space where they can express these feelings without judgment. Listen actively and validate their emotions, showing that you understand this is a difficult time. This empathy can be a critical first step in helping them move forward.

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Surbhi Bhargava

LinkedIn Top HR Voice | Business Unit HR @ Hindustan Times | Strategic HR | Talent Acquisition | HR Operations | Ex-ABG | Miss India Finalist-2021 | National Glamorous Personality Award Winner
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Supporting individuals through the emotional toll of a layoff requires empathy and compassion. Provide clear and honest communication about the situation, offering resources for emotional support such as counselling services, recruitment services, health and life insurance coverage or other employee assistance programs. Listen actively to their concerns, validate their feelings, and provide opportunities for them to express themselves. Offer assistance with resume writing, job search strategies, and networking to help them transition successfully. Follow up regularly to check on their well-being and provide ongoing support as needed.

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Clàudio Passerì

Especialista em Experiência de Clientes e Colaboradores
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Empatia. Fundamental. Entenda que ainda que justa ou necessária a demiss?o, do outro lado existe uma pessoa que está aflita e com um turbilh?o de emo??es em sua mente e corpo. Escute ativamente, deixe que ela se expresse e tente confortá-la na medida do possível. Se puder apoiá-la com dicas úteis para esse novo momento, o fa?a. Torne-se disponível. S?o poucos minutos para você mas que far?o imensa diferen?a na vida daquela pessoa que precisará recome?ar.

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Shazia Ali (CHRP)?

Certified HR Professional | CHRP | MS-HRM | CHRMP | CIRP | Talent Acquisition Expert | Head-Hunter | Brand Ambassador | 47K+ Followers
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Start by acknowledging their feelings of uncertainty, frustration, and sadness. Let them know it's okay to feel this way and that their emotions are valid.

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2 Offer Resources

After a layoff, individuals often need practical support to help them transition to new employment. As an HR consultant, you can provide valuable resources such as resume-writing assistance, interview coaching, and job search strategies. Additionally, connecting them with career counseling services or workshops can empower them to take the next steps in their career journey with confidence.

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Tiffany Anderjaska

?? Scaling People & Culture | HR Leadership | Future-Proofing Organizations | Founder @ Dream it People
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Supporting individuals through the emotional toll of a layoff requires more than just empathy; it demands actionable assistance. HR can be their guiding light amidst uncertainty by offering practical resources tailored to their needs. From refining CV's to mastering interview techniques. Furthermore, directing them towards career counseling services or workshops not only empowers them but also reaffirms your commitment to their well-being beyond the layoff. By offering tangible assistance, you not only ease their emotional burden but also pave the way for their successful transition to new opportunities. Also offering new job placement services is a great action to take.

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3 Encourage Networking

Networking is a powerful tool for anyone facing a layoff. Encourage your employees to reach out to their professional contacts, attend industry events, and join relevant online forums. Networking not only opens doors to new job opportunities but also provides social support during a time that can feel isolating. Remind them that their skills and experience are valuable and that there's a network of peers who can relate to their situation and offer guidance.

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Shazia Ali (CHRP)?

Certified HR Professional | CHRP | MS-HRM | CHRMP | CIRP | Talent Acquisition Expert | Head-Hunter | Brand Ambassador | 47K+ Followers
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Encourage them to reach out to their professional network for support, advice, and potential job opportunities. Networking can help them feel less isolated and may lead to new employment opportunities.

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Clàudio Passerì

Especialista em Experiência de Clientes e Colaboradores
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Pela correria da vida, é comum que quando se está empregado, se esque?a de manter o networking e isso traz sérias consequências na hora que você precisa dessa rede. Reserve alguns minutos do mês para um café, um e-mail, uma mensagem ou um telefonema para pessoas que você julga importante manter o contato e busque de forma sincera, saber como a pessoa está, que projetos está envolvida e o que ela entende como tendência no seu ramo de atua??o. Da mesma forma, seja empático quando for acionado por outras pessoas que querem manter você em sua rede de networking.

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4 Promote Well-being

The stress of a layoff can take a toll on an individual's well-being. It's important to promote self-care and suggest strategies for maintaining physical and mental health. Encourage regular exercise, healthy eating, and adequate sleep. Additionally, recommend mindfulness or stress-reduction techniques that can help manage the emotional strain of job loss. Reminding individuals to take care of themselves is an important aspect of your support.

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Clàudio Passerì

Especialista em Experiência de Clientes e Colaboradores
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Uma solu??o que pode parecer antiquada quando se fala em folheto ou guia, mas que é bastante efetiva nos dias que se seguem a demiss?o, é um material com uma série de sugest?es para que o profissional consiga se reorganizar. Lembre-se que o primeiro impacto será a rotina de trabalho que foi perdida - antes o profissional tinha horas do seu dia comprometidas com suas atividades profissionais e agora, se sentirá perdido. Além de dicas para uma rotina saudável, dicas de como atualizar o Linkedin e o currículo, como melhorar sua rede de contatos, como ampliar suas chances nas entrevistas e op??es de cursos renomados e gratuitos que auxiliar?o na capacita??o. Cuide desse momento de quem está saindo e veja o positivo impacto nos que ficam.

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5 Plan the Future

While dealing with the immediate emotional impact of a layoff, it's also important to help individuals plan for their future. Assist them in setting realistic career goals and developing a structured job search plan. This could include identifying potential growth industries, upskilling opportunities, and setting short-term objectives that lead to long-term career aspirations. A clear plan can provide a sense of direction and purpose during an uncertain time.

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Shazia Ali (CHRP)?

Certified HR Professional | CHRP | MS-HRM | CHRMP | CIRP | Talent Acquisition Expert | Head-Hunter | Brand Ambassador | 47K+ Followers
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Help them create a plan for moving forward. This could include setting short-term and long-term goals, updating their resume and LinkedIn profile, and exploring new career paths or skill development opportunities.

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6 Stay Connected

Maintaining contact with individuals who have been laid off is crucial for ongoing support. Regular check-ins can provide a sense of continuity and show that you are genuinely invested in their well-being and professional development. This connection can be a source of encouragement as they navigate the job market and can also keep you informed about their progress and any further assistance they may need.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Manaz Javaid

Leading Diversity and Inclusion for real change | Chair Race Equality Network, University of Cambridge | CSW Participant UN Women UK 2025
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Feelings! Please remember people react in different ways and require support to overcome both the emotional and financial impact of this when it unfortunately happens. A lay-off wasn't their choice and having a framework in place to support and guide someone through the process is a good way forward as well as being open and honest.

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What do you do if you need to support individuals through the emotional toll of a layoff?

1

2

3

4

5

6

7

1 Acknowledge Feelings

2 Offer Resources

3 Encourage Networking

4 Promote Well-being

5 Plan the Future

6 Stay Connected

7 Here’s what else to consider

HR Consulting

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What do you do if you need to support individuals through the emotional toll of a layoff?

1

2

3

4

5

6

7

1 Acknowledge Feelings

2 Offer Resources

3 Encourage Networking

4 Promote Well-being

5 Plan the Future

6 Stay Connected

7 Here’s what else to consider

HR Consulting

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